In August this year Facebook has changed the five star rating system of the Facebook business pages, and introduced a two choice (recommend/not recommend) review system instead. The new Recommendations tab on Facebook business pages can still be reached on the previous reviews subpage (facebook.com/name-of-your-enterprise/reviews), thus the earlier system has been terminated by the big […]
Why are genuine reviews so important? One’s acquaintances who are familiar with a particular topic play a huge role in shaping customer trust. If you look into it, you’ll find lots of studies and survey results published on the internet which deals with this topic directly or at least touches on the subject. The McKinsey’s […]
Why is customer feedback important? Survey results clearly show that one of the most important factors when making decisions in online shopping is the presence or absence of credible reviews, their quality and average. Therefore the positive or negative customer reviews or feedback from clients have a huge impact on us during the last and […]
Hello everyone, We are happy to announce that we have launched Trustindex today! This decision was preceeded by 10 months of tedious development for which we would like to say special thanks to our determined developer team. For now we have launched the system in beta, as only the basic functions are available at the […]