Blog

How to respond to reviews?

Author: Viktória Csiga

Why is it so important that you answear your customers’ reviews? Think about it: 94% of customers were made unsure about purchasing after they read negative reviews about a company 53% of costumers expect a company to reply to negative feedback one week after posting it 63% of them say they never got a response […]

Category: News

How to use the new Trustindex Setup Guide

Author: Viktória Csiga

We, at Trustindex, strive to deliver the fastest and easiest way for our clients to start using our software. After a quick sign up, newcomers are greeted by our brand new Setup Guide. In case you complete the guide within 3 days of signing up, you will be given a 30% discount on your subscription […]

Category: Trustindex Help

How to only display your 4 and 5 star reviews using the Trustindex filters

Author: Viktória Csiga

Online reviews play a big role when it comes to consumer choices. Before your potential customers visit your store in-person or buy your product online, they look for other customer reviews on platforms such as Google, Yelp, Facebook, etc. 90% of companies who utilize review displaying widgets use filters to only display positive feedback to […]

Category: Trustindex Help

What is a domain and how do I use it?

Author: Tom

What is a domain? Domains can be used to separate the “subject matter” of reviews, opinion tags are classified under one domain, statistics are calculated within a domain, and so on. So the data in it is completely separate, we are talking about practically different registration accounts. The only difference is that we can use […]

Category: Case Studies, Trustindex Help

Problem solving: collecting reviews

Author: Tom

The process Email collection involves the following process: we build an email address list, collect addresses we will send a letter to the members of the mailing list with the primary purpose of asking for an opinion on a platform. we may remind the buyer that he has not yet commented Ideas for fine tuning […]

Category: Trustindex Help

Problem solving: missing Facebook page from list

Author: Tom

Problem When trying to connect Facebook Page to Trustindex, some pages can be missing. Solution Go to https://www.facebook.com/settings?tab=business_tools Search Trustindex and remove it Now, If you try connect again in Trustindex admin (https://admin.trustindex.io/site/platforms), Facebook will ask for permission again. In this step you should select all the Facebook Pages you want to connect ( or […]

Category: Trustindex Help

For business owners: How to survive and restart after the coronavirus crisis!

Author: Molnár Gábor

The coronavirus crisis has only begun here in Hungary. As opposed to the Chinese example, the European leaders have not stepped up together to combat the virus, exposing the whole of the European Union to a great economic risk. In Wuhan, China’s most affected region, they managed to stop the spread of the virus in […]

Category: News

How To Create Email Campaign to Request Reviews with Trustindex

Author: Molnár Gábor

In this post I will show you step by step how you can create email campaigns to request reviews with the help of Trustindex easily and in no time. Step 1: To launch a new review collecting campaign, or to access the reports of previous ones, click the last step (“Collect Real Customer Reviews”) of […]

Category: Trustindex Help

How To Create Email Signature with Trustindex

Author: Molnár Gábor

In the following guide I’ll show how you can easily create a breath-taking email signature with Trustindex on your own, in an instant. Step 1: On the dashboard, click on “Create e-mail signatures”, or in the menu on the left, choose the Widget Configurator, then click on “Create e-mail signatures”. Step 2: Choose the email […]

Category: Trustindex Help

How to Setup Your Company’s Review Summary Page

Author: Molnár Gábor

In the following guide I’ll show you step by step how you can create a unique company page for your business with the Trustindex PRO functions. Step 1: On the dashboard, in the Setup guide, click on „Configure your company’s review summary page”, or in the left menu, click on ”Review Summery Page”. Step 2: […]

Category: Trustindex Help