Frequently Asked Questions

About WordPress

Widget box do not not appears unless I am logged in to my WordPress page.

The reason is probably your cache plugin. ( For example: Wp Rocket plugin, … ) Solutions:

  1. On the page, you should switch off the “minimize/combine JS” function
  2. Download one of our plugins and with it you can use the shortcode function: you can replace the widget’s script
    <script defer async src='https://cdn.trustindex.io/loader.js?e2e741b795c369623f6652f'></script>
    with this:
    [trustindex data-widget-id="e2e741b795c369623f6652f"]
    And that’s all! (Of cource, change the colored widget ID to your own widget’s ID!)