How to respond to your Google reviews

Author: Viktória Csiga

The importance of Google reviews Google is the number one search engine in the world, as well as one of the fastest growing website for customers to share their experiences with businesses. Studies show: that Google is the review site of choice as 64% of customers say they look up a certain business before deciding […]

Category: News

How to use Facebook review widgets?

Author: Viktória Csiga

You can showcase what your customers truly think of your business on your social media by utilizing your reviews and recommendations on your Facebook Page.   With the help of a Facebook review widget, your feedback can serve as powerful social proof and you should use this opportunity to display them on your website. A […]

Category: News

How to use Google reviews widgets?

Author: Viktória Csiga

With the help of Google reviews widgets you can easily embed your feedback from Google directly to your own website. This method is one of the most popular marketing strategies out there. In the long run, these widgets can help you: Boost your search performance: you can gain higher visibility and increase your sales when […]

Category: News, Trustindex Help

How to respond to reviews?

Author: Viktória Csiga

Why is it so important that you answear your customers’ reviews? Think about it: 94% of customers were made unsure about purchasing after they read negative reviews about a company 53% of costumers expect a company to reply to negative feedback one week after posting it 63% of them say they never got a response […]

Category: News

For business owners: How to survive and restart after the coronavirus crisis!

Author: Molnár Gábor

The coronavirus crisis has only begun here in Hungary. As opposed to the Chinese example, the European leaders have not stepped up together to combat the virus, exposing the whole of the European Union to a great economic risk. In Wuhan, China’s most affected region, they managed to stop the spread of the virus in […]

Category: News

How has Facebook’s review system changed?

Author: Molnár Gábor

In August this year Facebook has changed the five star rating system of the Facebook business pages, and introduced a two choice (recommend/not recommend) review system instead. The new Recommendations tab on Facebook business pages can still be reached on the previous reviews subpage (facebook.com/name-of-your-enterprise/reviews), thus the earlier system has been terminated by the big […]

Category: News

How can you increase your visitors’ trust using customer reviews?

Author: Molnár Gábor

Why are genuine reviews so important? One’s acquaintances who are familiar with a particular topic play a huge role in shaping customer trust. If you look into it, you’ll find lots of studies and survey results published on the internet which deals with this topic directly or at least touches on the subject. The McKinsey’s […]

Category: News, Trustindex Help

Get to know the functions of Trustindex

Author: Molnár Gábor

Why is customer feedback important? Survey results clearly show that one of the most important factors when making decisions in online shopping is the presence or absence of credible reviews, their quality and average. Therefore the positive or negative customer reviews or feedback from clients have a huge impact on us during the last and […]

Category: News, Trustindex Help

We have launched Trustindex

Author: Molnár Gábor

Hello everyone, We are happy to announce that we have launched Trustindex today! This decision was preceeded by 10 months of tedious development for which we would like to say special thanks to our determined developer team. For now we have launched the system in beta, as only the basic functions are available at the […]

Category: News