Reply to your customer reviews effortlessly with the help of ChatGPT.
How does AI Reply work?
With the AI Reply feature by Trustindex, you can manage your reviews automatically. ChatGPT provides unique responses to your reviews every single time. All you have to do is one click & let our system generate personalized responses for your reviews. It’s that easy!
AI Reply can be:
- Manual – generate responses in a few seconds and post them manually to your reviews
- Automatic – set up automatic, smart responses to all your new, incoming reviews
How to get review replies with ChatGPT – Manually
Reply to your customers effortlessly every time with our AI in no time!
Step 1
You’ll see all your reviews listed in the Review Management menu. Click on the Reply with ChatGPT button underneath a review.
Step 2
Your review response has been generated in under a few seconds. Check out the reply and make adjustments if necessary, before clicking on the Copy button.
Step 3
After clicking Copy, the View on Platform button will appear so you can go to the original review page and insert and post the copied reply.
How to get review replies with ChatGPT – Automatically
To set up automatic review replies for all future incoming reviews, follow these steps:
- Permit Trustindex to upload review replies automatically to your connected platforms. You can do this in the Review Management menu, at the top of the page.
- Turn on the automatic replies here as well.
- To modify any permissions regarding AI Reply, go to Company Settings > Settings > Review reply system.
How to customize AI Replies
You have the ability to personalize your AI Reply experience under Company Settings > Settings > Review reply system.
Here you can:
- choose tonality,
- length of reply,
- use of emojis,
- add preferred keywords
- turn on and off the automatic feature
- add or revoke permission from your review platforms
Top 6 benefits of using AI Reply
- Individual, personalised response every time
- Show customers that you care by answering their reviews with efficiency
- Save time and money by automatizing the review management for your business
- Become a pro at review management and customer care without effort
- Very quick and easy setup process
- Customizable settings make it easy to tailor AI Reply to your company
If you need help regarding AI Reply, feel free to reach out to us at support@trustindex.io
FAQ
ChatGPT generates an individual, personalised response every time with just one click. The generated response can then be either edited or regenerated.
Currently on Google, Facebook and Trustindex reviews.
No need to use the same, boring thank-you template for all your customers. Show them you value their time and effort by giving the best response possible. It’s an easy and professional solution for your business.
Yes, subscribers of Trustindex can use the AI Reply feature free of charge.
Yes, if you’re not quite satisfied with your created reply, you can either regenerate or edit manually.
Free workshop for more success
If you’d like to get to know more about Trustindex’s other features, then sign up for our free, 20-minute workshop where our Expert will show you:
- Why Google Reviews are important for your business success
- How to rank higher on Google Maps and search results with the help of reviews
- How to manage your online reputation with the Trustindex system
- Modern, automatic solutions for review management
- And how to collect 15+ new reviews every day.
