In this post I will show you step by step how you can create email campaigns to request reviews with the help of Trustindex easily and in no time.
Step 1:
To launch a new review collecting campaign, or to access the reports of previous ones, click the last step (“Collect Real Customer Reviews”) of the Setup Guide on the Dashboard, or „Review Management > Collect” in the left menu.
![](https://www.trustindex.io/wp-content/uploads/2022/01/campaign1.png)
Step 2:
Click on the “Add campaign” button to create a new email campaign.
You can add the content of your email, or simply choose one of our email templates.
![](https://www.trustindex.io/wp-content/uploads/2022/01/campaign2.png)
Here you can set how you want to send your emails, and you also have the option to use a separate SMTP server, if you have one.
Step 3:
In this step, you can add your email list to the campaign by copy and pasting it manually, or in a fully automated way, by connecting your website or webshop with your Trustindex account.
![](https://www.trustindex.io/wp-content/uploads/2022/01/campaign3.png)
Step 3/A:
Click on the “Manual” button, and paste all the email addresses you want to include into the spreadsheet.
![](https://www.trustindex.io/wp-content/uploads/2022/01/campaign4.png)
After you click on “Next step”, you can check the email addresses you added once again.
![](https://www.trustindex.io/wp-content/uploads/2022/01/campaign5.png)
If you find everything in order, you can start sending the emails by clicking on “Invite them”.
Step 3/B:
Besides adding your email list manually, you can also automate the process. In this case, if a visitor requests a quotation or completes a purchase on your website, their email address will be forwarded automatically to your Trustindex account.
![](https://www.trustindex.io/wp-content/uploads/2022/01/campaign6.png)
Essentially, the system’s operation is based on that you add the Trustindex email address, generated automatically for the campaign, to your automated Thank you emails as a BCC (Blind Carbon Copy).
As a result, your clients’ email addresses will be forwarded automatically to Trustindex’s system, and you can create scheduled campaigns.