Customer reviews show how a website serves its customers overall. Trustindex integrates with 127 review platforms to give website visitors access to real, verified reviews in one place.
In order to obtain the Trustindex certification, a website must collect at least 30 new ratings per year. Ratings must be collected continuously, with at least 8 new ratings every 3 months. Everyone has a grace period of 1 month to meet the targets.
Trustindex continuously measures customer satisfaction based on reviews. Our software uses the ratings to showcase the average percentage of customers who experience problems with a particular website.
To qualify for the certification, you must have an average score of at least 4.5 or above for all the ratings collected by the websites.
Trusitndex independently verifies the contact information of websites. The following information must be provided by the website during the certification process:
Phone number
Email address
Trusitndex independently verifies the business data of websites. The following information must be provided by the website during the certification process:
Domain:
Date of the business establishment:
Number of employees:
Business management:
Starting date of the Trustindex certificate:
Trustindex continuously monitors websites for security issues. We use these 4 software tools to check the security of websites:
Valid SSL certificate
Google Safe Browsing
Spam check
Blacklist check
