I had a very positive experience with Dubai Mobility’s customer service. Hasan was responsive, professional, and genuinely helpful throughout the process. They were patient in answering questions and made sure everything was arranged smoothly, which made a stressful situation much easier to handle. I really appreciated their care and efficiency—highly recommended.
I received the service very quickly.
The technician, Enayet, provided excellent service and had very good behavior.
I am very satisfied with the service.
Ответить от dubai Mobility
Thank you, Mohmmad, for sharing your great experience! We're thrilled you enjoyed Enayet's prompt service and excellent behavior. Your satisfaction is our top priority, and we appreciate your feedback.
I received the service very quickly.
The technician, Enayet, provided excellent service and had very good behavior.
I am very satisfied with the service.
Ответить от dubai Mobility
Thank you, Mohammad, for your kind words! We're thrilled that Enayet provided you with excellent and timely service. We strive to ensure satisfaction and appreciate your feedback.
Had an excellent time booking from here. Service was excellent and prompt, got a wheelchair on the same day as needed and quality was perfect. The people working there are very kind and were willing to help with any and all issues, available at all hours of time!
Ответить от dubai Mobility
Hi - thank you for taking the time to leave us your thoughts and kind words - we really appreciate it
Wheelchair Rental
It was really helpful.
Thanks to Haraka Mobility - Dubai Mall
See you againin the future.
Sameer
Дата опыта: 07 March, 2026
Дата опыта: 07 March, 2026
Ответить от dubai Mobility
2026.03.09
Thank you, Sameer, for your kind words! We're glad our service was helpful to you. We look forward to assisting you again in the future.
Baby car rental
The service provided by the staff is
really professional.
It was time saving and joyful for the kid.
Thanks
Дата опыта: 06 March, 2026
Дата опыта: 06 March, 2026
Ответить от dubai Mobility
2026.03.09
Thank you, Nikki! We're delighted that you found our service professional and efficient. It’s fantastic to hear that it made your experience enjoyable and convenient for your kid. We look forward to serving you again!
Disappointing service. The rental must be returned to the exact same location where you picked it up, which might sound simple until you realize how huge Dubai Mall is.
If you are on the other side of the mall, you may need to walk 15–20 minutes or more, and that’s even harder when you are with a 3-year-old child.
A bit of flexibility or multiple drop-off points would make this service far more practical.
Ответить от dubai Mobility
Erick, we're sorry for the inconvenience experienced. We value your feedback and suggest contacting our customer service to explore potential solutions. Your insights on convenient drop-off options are greatly appreciated for improving our service and we are making changes to our service going forward.
Excellent service
What service the team went out of there way to help. Our flights were changed 5 times and whenever we contacted it was no problem one more day. The wheelchair was delivered to our hotel and will be collected when we leave thanks you took one pressure of during a very strange week(rockets and drones) thank you.
Дата опыта: 02 March, 2026
Дата опыта: 02 March, 2026
Ответить от dubai Mobility
2026.03.09
Thank you, Colin, for sharing your experience! We're glad we could assist during your travels and help make a complicated week easier for you. Your feedback means a lot to us!
Great experience
Had a really great experience with Dubai Mobility . Everything was quick, smooth, and well managed. The team was very supportive and made the whole process easy.
Ответить от dubai Mobility
2026.03.09
Thank you, Muhammad, for your kind words! We're thrilled that your experience with us was smooth and well-supported. Your satisfaction is our priority, and we greatly appreciate your feedback.
I rented a premium wheelchair with head rest , it was too good and comfortable for use I really enjoyed 3 days and delivery and pickup was perfect, very good service from Mr Toufeeq.
Ответить от dubai Mobility
Hi - thank you for your review and the 5 stars - we really appreciate your feedback!