They delivered a paediatric wheelchair within 90 mins of contacting them, and Hasan was very helpful. Thanks
Antwort von dubai Mobility
2026.05.27
Thank you, Finlay, for sharing your experience! We're glad Hasan could assist and that the wheelchair arrived promptly to meet your needs.
We had an excellent experience with Dubai Mobility. Hasan was our point of contact, and he handled everything very professionally from start to finish. He arranged a proper demo of the mobility chair and explained the features clearly, patiently, and in a very practical way.
The demo was very useful because we could properly see how the chair works, how it moves, how comfortable it is, and how suitable it would be for real-life use. Hasan did not rush the process. He answered our questions properly and made sure we understood the product before taking any decision.
The chair looked sturdy, practical, and comfortable. The overall demonstration gave us confidence because it was much better than just looking at pictures or reading specifications online.
What stood out most was the professionalism and helpful attitude. Hasan was polite, knowledgeable, and very cooperative throughout the interaction. The communication was clear, and the entire process felt smooth and well-managed.
Overall, a very positive experience with Dubai Mobility. I would definitely recommend them to anyone looking for reliable mobility chairs or mobility solutions in Dubai. Good product, helpful demo, and excellent support from Hasan.
Antwort von dubai Mobility
2026.05.27
Thank you, Hemant, for sharing your wonderful experience! We're delighted to hear that Hasan's professionalism and the detailed demonstration of our mobility chair met your expectations. Your kind words motivate us to continue delivering exceptional service. Thank you again!!
I connected with Hasan for a requirement of chair model - M4H and he responded within minutes, answered all my questions, got me demo requested same day. Excellent delivery service. Highly recommended if you looking for quality product and excellent buying experience.
Antwort von dubai Mobility
2026.05.27
Thank you, Gaurav, for your kind words! We're delighted to hear that Hasan provided you with prompt assistance and ensured a smooth purchase experience. We appreciate your recommendation and look forward to serving you again in the future.
I got a manual wheelchair from Dubai Mobility. The quality is excellent. Their customer service is very helpful and quick. My overall experience is great with them…. I highly recommend Dubai Mobility!
Antwort von dubai Mobility
2026.05.27
Thank you, Sehar, for your kind words! We’re thrilled that you’re pleased with the wheelchair and our service. Your recommendation means a lot to us.
The staff is very professional and knowledgable. They listen to the customer and provide assistance.
Antwort von dubai Mobility
2026.05.27
Thank you, Ibtihaj, for highlighting our professional and attentive staff! We're glad you had a positive experience, and your feedback motivates us to maintain high standards.
I had a very positive experience with Dubai Mobility’s customer service. Hasan was responsive, professional, and genuinely helpful throughout the process. They were patient in answering questions and made sure everything was arranged smoothly, which made a stressful situation much easier to handle. I really appreciated their care and efficiency—highly recommended.
Antwort von dubai Mobility
2026.04.08
Thanks for your feedback Rita - It is great to hear that all went well! We will pass on your kind words to Hassan.
Very quick and efficient! Very helpful and polite! Thank you!
Antwort von dubai Mobility
2026.04.02
Thank you, Melanie, for your wonderful feedback! We're delighted to hear that you found our service quick, efficient, and helpful. Your kind words motivate us to maintain high standards.
I received the service very quickly.
The technician, Enayet, provided excellent service and had very good behavior.
I am very satisfied with the service.
Antwort von dubai Mobility
2026.04.02
Thank you, Mohmmad, for sharing your great experience! We're thrilled you enjoyed Enayet's prompt service and excellent behavior. Your satisfaction is our top priority, and we appreciate your feedback.
I received the service very quickly.
The technician, Enayet, provided excellent service and had very good behavior.
I am very satisfied with the service.
Antwort von dubai Mobility
2026.04.02
Thank you, Mohammad, for your kind words! We're thrilled that Enayet provided you with excellent and timely service. We strive to ensure satisfaction and appreciate your feedback.
Had an excellent time booking from here. Service was excellent and prompt, got a wheelchair on the same day as needed and quality was perfect. The people working there are very kind and were willing to help with any and all issues, available at all hours of time!
Antwort von dubai Mobility
2026.03.26
Hi - thank you for taking the time to leave us your thoughts and kind words - we really appreciate it
Wheelchair Rental
It was really helpful.
Thanks to Haraka Mobility - Dubai Mall
See you againin the future.
Sameer
Datum der Erfahrung: 07 March, 2026
Datum der Erfahrung: 07 March, 2026
Antwort von dubai Mobility
2026.03.09
Thank you, Sameer, for your kind words! We're glad our service was helpful to you. We look forward to assisting you again in the future.
Baby car rental
The service provided by the staff is
really professional.
It was time saving and joyful for the kid.
Thanks
Datum der Erfahrung: 06 March, 2026
Datum der Erfahrung: 06 March, 2026
Antwort von dubai Mobility
2026.03.09
Thank you, Nikki! We're delighted that you found our service professional and efficient. It’s fantastic to hear that it made your experience enjoyable and convenient for your kid. We look forward to serving you again!
Disappointing service. The rental must be returned to the exact same location where you picked it up, which might sound simple until you realize how huge Dubai Mall is.
If you are on the other side of the mall, you may need to walk 15–20 minutes or more, and that’s even harder when you are with a 3-year-old child.
A bit of flexibility or multiple drop-off points would make this service far more practical.
Antwort von dubai Mobility
2026.04.02
Erick, we're sorry for the inconvenience experienced. We value your feedback and suggest contacting our customer service to explore potential solutions. Your insights on convenient drop-off options are greatly appreciated for improving our service and we are making changes to our service going forward.
Excellent service
What service the team went out of there way to help. Our flights were changed 5 times and whenever we contacted it was no problem one more day. The wheelchair was delivered to our hotel and will be collected when we leave thanks you took one pressure of during a very strange week(rockets and drones) thank you.
Datum der Erfahrung: 02 March, 2026
Datum der Erfahrung: 02 March, 2026
Antwort von dubai Mobility
2026.03.09
Thank you, Colin, for sharing your experience! We're glad we could assist during your travels and help make a complicated week easier for you. Your feedback means a lot to us!
Great experience
Had a really great experience with Dubai Mobility . Everything was quick, smooth, and well managed. The team was very supportive and made the whole process easy.
Antwort von dubai Mobility
2026.03.09
Thank you, Muhammad, for your kind words! We're thrilled that your experience with us was smooth and well-supported. Your satisfaction is our priority, and we greatly appreciate your feedback.