OneClickDrive Car Marketplace - Rent, Buy and Sell Cars in Dubai, UAE Recensies

Hi Dan,

That does sound frustrating especially when the whole trip was planned around an off-road experience. Just to clarify, Octane is no longer listed on OneClickDrive. Rental companies operate independently and set their own terms, and in many cases across Dubai, off-road driving is restricted due to insurance and damage policies.

We’re sorry to hear about your experience. We work to provide reliable services and truly regret if this didn’t meet expectations. Please contact our customer service so we can look into this further and address your concerns directly.

Thank you for sharing your experience! We’re thrilled to hear that you enjoyed the upgrade and the V250 met your expectations. It’s great to know our service added to your night out to Fujairah. Your recommendation means a lot to us, and we’re glad the process was smooth and seamless for you.

Thank you for your feedback. We take concerns like these very seriously and apologize if your experience did not meet our standards. Please reach out to our customer service team so we can better understand the situation and work towards a resolution.

Thank you for sharing your experience! We're glad to hear the process was smooth and that you enjoyed the car. We always aim to provide quality service and well-maintained vehicles. Looking forward to assisting you again in the future!

We're truly sorry for the frustration you've experienced. This is not the standard of service we aim to provide. Please reach out to our customer service team so we can look into this matter and address your concerns as soon as possible. Your feedback is important, and we genuinely wish to make things right.

Thank you for sharing your experience! We're glad to hear the process was smooth for you. Enjoy your car!

Thank you for sharing your experience! We're thrilled to hear that everything went smoothly and that you enjoyed the Ferrari. Providing seamless service and delivering cars in perfect condition is what we aim for. We appreciate your recommendation and look forward to serving you again for future luxury car rentals.

Thank you for your feedback! We're glad you found our platform useful for comparing and booking rental cars easily. We strive to make the process quick and hassle-free for our users.

Thank you for bringing this to our attention. As a marketplace, OneClickDrive connects customers with independent rental companies, and security deposits are handled directly by the supplier you rented from. To help us look into this matter and follow up with the company, please share the rental company name and your booking details by filling out our report form here: https://www.oneclickdrive.com/report-problem

Our team will review the case and escalate it with the supplier to help you get an update.

Thank you for bringing this matter to our attention. We are very concerned to hear about your experience, especially the allegations regarding your safety and the handling of your documents. What you have described is not acceptable and does not reflect the standards we expect from companies listed on our platform.

OneClickDrive operates as a marketplace that connects customers directly with independent car rental companies. While we do not own vehicles or manage rental transactions, we do take complaints about supplier behaviour very seriously, particularly when they involve customer safety or misconduct.

We would like to investigate this urgently. Please report the full details of your experience, including the rental agreement, communication, and any evidence you may have, through our official report form so our team can review and take appropriate action:
https://www.oneclickdrive.com/report-issue
(You can select the relevant complaint category and mention the supplier name.)

We do not tolerate misconduct from listed partners, and complaints like yours are escalated internally for review and necessary action with the supplier.

Our team is ready to assist once we receive your report.

Sounds like an incredible weekend! We're thrilled you enjoyed the experience. Let us know if we can help plan your next adventure!

Hi Omar,

Thank you for sharing your feedback. We are sorry to hear about your experience and understand how frustrating price differences can feel.
As a marketplace, OneClickDrive does not set rental prices. All vehicle prices and offers shown on our website are added and managed directly by the rental suppliers themselves. We do not control the quotes they provide on WhatsApp or through direct communication.

If you were quoted a different price, we would definitely like to investigate this. Please share the name of the rental company involved and report the issue through our page - https://www.oneclickdrive.com/contactus, select the service and listing accuracy under the drop down and our team can review it with the supplier

We take listing accuracy seriously and will address any discrepancies found.

Thank you again for bringing this to our attention.

Thank you for sharing your experience! We're thrilled to know you found our service convenient and enjoyable during your visit to Dubai. Your recommendation means a lot to us and to other travelers too.