I hade a horrible experience dealing with the company, I booked a car through their online service, they promised to deliver in 1 hr to my place , after 2.5 hrs of waiting, they contacted asking to come with a different car, such a waste of time
We're sorry to hear about the inconvenience caused. At OneClickDrive, we connect customers with rental suppliers and expect them to provide accurate vehicle availability and timely delivery. We understand how frustrating it must have been. This is not the experience we want our users to have.
We will investigate the matter with the supplier. Can you please share all your details at https://www.oneclickdrive.com/report-issue so we can review what happened and take appropriate action.
Thank you for bringing this to our attention.
Kind regards,
OneClickDrive Team
Melvin Drenthen2026.06.10
Huur geen auto bij dit bedrijf.
Ik heb de auto volgens afspraak ingeleverd, maar mijn borg is nooit terugbetaald.
Ondanks meerdere pogingen om contact op te nemen, heb ik mijn geld nog steeds niet teruggekregen.
Dit is een zeer frustrerende ervaring geweest en naar mijn mening volledig onacceptabele klantenservice. Een borg hoort te worden terugbetaald wanneer aan de huurvoorwaarden is voldaan.
Op basis van mijn ervaring kan ik Raqam Wahid Car Rental LLC aan niemand aanbevelen. Wees zeer voorzichtig voordat je een voertuig huurt bij dit bedrijf.
Thank you for sharing your feedback. We are sorry to hear about your experience.
As a marketplace, OneClickDrive connects customers with independent car rental suppliers, including Raqam Wahid Car Rental LLC. Security deposit refunds are processed directly by the rental company.
That said, we understand how frustrating delays can be. We encourage you to share your booking details with our support team by providing your details on our Report issue page - https://www.oneclickdrive.com/report-issue so we can follow up with the supplier on your behalf and help facilitate a resolution.
Customer satisfaction is important to us, and we are committed to assisting wherever possible.
I rented a car from Fleetmaster. I never saw my security deposit again. They just ghosted me.
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Update: Following the original review, the company contacted me immediately on the same day via multiple calls and messages, and my security deposit was promptly refunded in full. It is evident that the refund only occurred as a result of this public feedback. Shortly after, my original review was suddenly hidden for allegedly violating guidelines. My experience shows that the management places a higher priority on review management and actively trying to prevent or remove negative feedback than on proactive service delivery. For future customers, it is important to know that genuine service quality cannot be replaced by review management.
Hi Christian, we're glad your security deposit was refunded in full. To be clear about how we work: OneClickDrive is a marketplace connecting renters with independent suppliers, and unlike most platforms here, we actively step in to chase issues like deposit delays and releases, which is exactly what we did once your booking with Fleetmaster was identified. The more openly a customer shares who they booked with, the faster we can act, so we appreciate that you named the supplier. On the review being hidden, that moderation sits with Google rather than us, and we would never want genuine feedback taken down. You're right that good service shouldn't depend on follow-up, and we'll keep pushing our partners on faster deposit handling.
Lamentamos mucho tu experiencia. Esto no refleja nuestro nivel de servicio habitual. Por favor, contacta con nuestro servicio de atenciΓ³n al cliente para ayudarte a resolver este inconveniente lo antes posible. Queremos solucionar este problema y mejorar.
Was looking for a Xiaomi YU7 but it's not yet available in Dubai. OneClickDrive made it easy to find cars not just in Dubai but across all Emirates I found an Abu Dhabi number plate YU7 in the exact Metallic Pink Gold color I wanted. So many vehicle options to choose from. Smooth process and very happy with my purchase.
Thank you for sharing your experience! We're glad we could assist in finding the exact car you were looking for and that the process was smooth for you. Your satisfaction means a lot to us, and we hope you enjoy your new Metallic Pink Gold YU7!
Purchased YU7 from OneClickDrive
Love that OneClickDrive shows cars from all Emirates, not just Dubai. I wanted a Xiaomi YU7 not available in Dubai and found an Abu Dhabi plate in Metallic Pink Gold. So many options to choose from. Easy process and very happy with my purchase. Five stars!
Structured accounting role with supportive team dynamics
Pros:Stable role with good learning in financial processes Working as an Accountant at OneClickDrive has been a positive and structured experience. The role involves handling day-to-day financial tasks, maintaining records, and ensuring accuracy in reporting. The expectations are clear, and there is a good level of organization in how financial processes are managed. The team is supportive, and communication with other departments is smooth, which makes it easier to complete tasks efficiently and on time. Cons:At times, workload can increase during month-end or reporting periods, requiring extra focus and time management. However, this is part of the role and helps in building discipline and attention to detail. Overall, itβs a good environment for accountants looking for stability, practical experience, and steady professional growth.
Very very bas service took the money and after that no response poor service and cheating with all clients very bad service i have bad experience with them.
Hi, weβre really sorry to hear about your experience. OneClickDrive is a marketplace that connects customers with independent suppliers, and this is definitely not the experience we want anyone to have.
Please share your booking details, supplier name, and contact number with us through our issue reporting form so our team can investigate and follow up with the supplier directly: https://www.oneclickdrive.com/report-issue
We take such concerns seriously and will do our best to assist in resolving the matter.
Creative freedom with engaging projects, but lacks structure
Pros:Creative freedom is one of the best parts of working here. As a Senior UI Developer, I got to work on diverse design challenges across both the website and mobile app. The projects are engaging, and thereβs room to experiment with modern UI/UX ideas and frontend improvements. Cons:Can be unstructured at times. Feedback cycles could be faster.
Came to Dubai back in February with my family and needed something comfortable to get around the tourist spots. Booked a chauffeur service through OneClick Drive and they arranged a Mercedes Sprinter for us. Honestly the whole experiance was so smooth from start to finish, the driver was profesional and knew the city well. Kids were comfortable, luggage fit easily, no stress at all. Would recomend OneClick Drive to everyone visiting Dubai with family!
Thank you for sharing your experience! We're so glad to hear that the Mercedes Sprinter and our chauffeur service made your trip around Dubai enjoyable and stress-free. It's great to know your family traveled comfortably and that everything went smoothly. Your recommendation means a lot!
Performance Marketing in Dubai2026.05.06
Good learning experience
Pros:Hands on experiance with real campaigns, friendly team, and intresting industry. Management is approachable and open to ideas. Great for someone wanting to learn fast. Cons:Can be a bit unstructured sometimes, startup culture means things change quickly. Salary could be more competative.
Great tools and meaningful work, but unclear career progression
Pros:Working as a UI/UX designer at this company was a great experience because I got to use modern tools like Figma, work on meaningful products that actually ship, and collaborate with a respectful cross-functional team. Cons:The only small drawback is that career progression could be clearer, but overall I highly recommend it for designers who want real impact.
I did rent a jeep this week from Octane.rent
Extremely, extremely disappointed. This honestly feels like a joke.
I rented a Jeep Wrangler β a proper 4x4 with big tires and off-road suspension β and itβs advertised in photos driving through dirt paths and bushes, clearly suggesting off-road capability. Naturally, I planned my trip around that expectation.
But hereβs the catch: you are NOT allowed to take the car off asphalt. Under any circumstances.
And when do they tell you this? Not during the booking process. Not in the days leading up to the rental. Not even when you pay. They only tell you at the moment of pickup β just two hours before my trip β that going off-road will cancel the contract and result in a 2,000 dirham fine.
Itβs completely misleading. They market an off-road vehicle with off-road imagery, then forbid you from using it that way β and only reveal this at the last possible moment.
Terrible communication, zero transparency, and a very frustrating experience. I would not recommend this company at all.
That does sound frustrating especially when the whole trip was planned around an off-road experience. Just to clarify, Octane is no longer listed on OneClickDrive. Rental companies operate independently and set their own terms, and in many cases across Dubai, off-road driving is restricted due to insurance and damage policies.
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