What customers say about The Beatles Story Museum, Liverpool
Recent reviews
Verified
Great plane to go
It was so thorough and it was a great experience. Definitely worth going if you're a Beatles fan or want to learn more.
Pointless and waste of time
Reply from The Beatles Story Museum, Liverpool
2026.10.30
We’re sorry to hear you didn’t enjoy your experience, Yasir. Feedback like yours helps us improve.
If you would like to discuss your visit in further detail please reach out to our Guest Experience Team at guestexperienceteam@beatlesstory.com
If you would like to discuss your visit in further detail please reach out to our Guest Experience Team at guestexperienceteam@beatlesstory.com
Reply from The Beatles Story Museum, Liverpool
2026.10.29
Wow - thank you for your 5-star review! ‘We get by with a little help from our friends’ ❤
Reply from The Beatles Story Museum, Liverpool
2026.10.29
Thank you for your feedback, Gary. We are interested in how we can improve your experience further. Please do let us know if there is anything specific.
If you would like to discuss your visit in further detail please reach out to our Guest Experience Team at guestexperienceteam@beatlesstory.com
If you would like to discuss your visit in further detail please reach out to our Guest Experience Team at guestexperienceteam@beatlesstory.com
Do not waste your hard-earned money or precious time on The Beatles Story Museum. Calling this place a "museum" is an absolute joke.
There is literally nothing original inside. Nothing! Instead of seeing genuine, historic memorabilia or meaningful exhibits, all you get is an audio guide that plays what feels like a generic TV documentary. But instead of watching it comfortably at home, you are forced to stand around in uninspired rooms just listening to someone talk through headphones.
It is completely dull, repetitive, and utterly devoid of authentic rock 'n' roll history.
Honestly, the organizers should be ashamed of themselves. They are sitting in the very hometown of one of the greatest, most influential bands in the history of world music, and this embarrassingly cheap, cash-grab effort is the best they can offer to fans who travel from all over the world? It’s disrespectful to the legacy of the Beatles and a complete rip-off for visitors.
Save your money, skip this overpriced tourist trap, and spend your time elsewhere in Liverpool. Absolutely shameful!
Reply from The Beatles Story Museum, Liverpool
2026.10.29
Thank you for sharing your feedback, Eli. We're very sorry you feel this way and that your experience did not meet expectations. We strive to provide a meaningful experience and welcome any further input to enhance our offerings.
The Beatles Story is designed as an immersive exhibition that tells the story of The Beatles through recreations, memorabilia, photographs, audio guides and personal accounts, rather than as a traditional guided tour. We appreciate that different visitors have different interests and preferred ways of exploring an attraction.
If you would like to discuss your visit in further detail please reach out to our Guest Experience Team at guestexperienceteam@beatlesstory.com
The Beatles Story is designed as an immersive exhibition that tells the story of The Beatles through recreations, memorabilia, photographs, audio guides and personal accounts, rather than as a traditional guided tour. We appreciate that different visitors have different interests and preferred ways of exploring an attraction.
If you would like to discuss your visit in further detail please reach out to our Guest Experience Team at guestexperienceteam@beatlesstory.com
Reply from The Beatles Story Museum, Liverpool
2026.10.28
We 'Love, Love, Love’ that you enjoyed your time with us - thank you for your 5-star review!
Reply from The Beatles Story Museum, Liverpool
2026.10.28
You spent ‘A Day in the Life’ at The Beatles Story and loved every second! Thank you for your 5-star review - we are delighted you enjoyed your visit.
Reply from The Beatles Story Museum, Liverpool
2026.10.28
Thank you for your review! We're glad you had a pleasant experience. 😊
If you would like to discuss your visit in further detail please reach out to our Guest Experience Team at guestexperienceteam@beatlesstory.com
If you would like to discuss your visit in further detail please reach out to our Guest Experience Team at guestexperienceteam@beatlesstory.com
Hienoa tarinaa yhtyeen historiasta. Kierrokselle saa mukaan älylaitteen kuulokkeineen, josta voi kuunnella ja katsella tarinaan liittyviä asioita.
Kierroksen alussa on puolipakolla otettava kuva, vähän ennen loppua kahvila ja ihan lopuksi myymälä.
Reply from The Beatles Story Museum, Liverpool
2026.10.28
Kiitos arvostelustasi! Olemme iloisia kuullessamme, että pidit näyttelyn tavasta kertoa The Beatlesin historiasta ja että multimediaguidesta oli hyötyä kierroksen aikana. On hienoa tietää, että pääsit syventymään tarinaan sekä kuuntelemalla että katsomalla näyttelyn sisältöjä.
Arvostamme myös palautettasi vierailukokemuksen eri osa-alueista. Toivomme, että kokonaisuus tarjosi mielenkiintoisen ja elämyksellisen katsauksen The Beatlesin uskomattomaan tarinaan.
Jos haluat keskustella vierailustasi tarkemmin, ota yhteyttä Guest Experience Team -tiimiimme osoitteessa guestexperienceteam@beatlesstory.com.
Arvostamme myös palautettasi vierailukokemuksen eri osa-alueista. Toivomme, että kokonaisuus tarjosi mielenkiintoisen ja elämyksellisen katsauksen The Beatlesin uskomattomaan tarinaan.
Jos haluat keskustella vierailustasi tarkemmin, ota yhteyttä Guest Experience Team -tiimiimme osoitteessa guestexperienceteam@beatlesstory.com.
Muy poco amables y poco profesionales algunos trabajadores del museo...
Reply from The Beatles Story Museum, Liverpool
2026.10.28
Lamentamos que tu experiencia no haya sido la mejor, Tomas. Nuestro equipo de atención al cliente estará encantado de ayudarte a resolver cualquier inconveniente.
Si te gustaría hablar más en detalle sobre tu visita, por favor contacta a nuestro Equipo de Experiencia del Invitado en guestexperienceteam@beatlesstory.com.
Si te gustaría hablar más en detalle sobre tu visita, por favor contacta a nuestro Equipo de Experiencia del Invitado en guestexperienceteam@beatlesstory.com.
A MUST for any Beates fan. Doesn't great job of keading visitors chronologically through the life of the Neatles and the solo careers of the guys. Plenty of very rare memorabilia. Definitely visit if you're a fan.
Reply from The Beatles Story Museum, Liverpool
2026.10.28
Thank you, Tony! We're so pleased you appreciated the chronological journey and rare memorabilia on display. We hope you continue to enjoy everything Beatles-related.
Reply from The Beatles Story Museum, Liverpool
2026.10.28
Your 5-star review made us want to 'Twist and Shout' with joy – we’re so glad you enjoyed your visit to The Beatles Story Museum!
Verified
Great wet day activity
An interesting visit on a very wet morning. Easy to find venue on the Albert dock.short stroll from our hotel. £20 each was reasonable.we stayed about 3 hours. The audio tour was well constructed. The artifacts were ok. Oddly, not much music for an exhibition about a musical group we anticipated more music. The replica Caven club was very good and came to life with some interesting recollections. The cafe was quite dark so we chose to not use. The discovery zone was not open. The gift shop was no doubt a highlight for mega fans. We enjoyed the visit, learnt a few interesting facts. Not sure we would feel the need to return again.
Reply from The Beatles Story Museum, Liverpool
2026.10.28
Thank you for your feedback! We're glad you found the visit enjoyable and informative. Your thoughts on the music, cafe, and discovery zone are noted. We appreciate your time visiting us.If you would like to discuss your visit in further detail please reach out to our Guest Experience Team at guestexperienceteam@beatlesstory.com
Verified
Great wet day activity
An interesting visit on a very wet morning. Easy to find venue on the Albert dock.short stroll from our hotel.
£20 each was reasonable.we stayed about 3 hours.
The audio tour was well constructed. The artifacts were ok. Oddly, not much music for an exhibition about a musical group we anticipated more music. The replica Caven club was very good and came to life with some interesting recollections.
The cafe was quite dark so we chose to not use.
The discovery zone was not open.
The gift shop was no doubt a highlight for mega fans.
We enjoyed the visit, learnt a few interesting facts.
Not sure we would feel the need to return again.
Reply from The Beatles Story Museum, Liverpool
2026.10.28
Thank you for your feedback! We're glad you found the visit enjoyable and informative. Your thoughts on the music, cafe, and discovery zone are noted. We appreciate your time visiting us. If you would like to discuss your visit in further detail please reach out to our Guest Experience Team at guestexperienceteam@beatlesstory.com
Frequently asked questions about The Beatles Story Museum, Liverpool
How many reviews does The Beatles Story Museum, Liverpool have?
The Beatles Story Museum, Liverpool has 16,408 reviews on Trustindex, collected from Google, Tripadvisor, Viator, Getyourguide, Yelp and Trustindex.
What is The Beatles Story Museum, Liverpool's average rating?
The Beatles Story Museum, Liverpool is rated 4.5 out of 5 based on 16,408 reviews. 67% of reviewers gave five stars.
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