City Tours Co Reviews

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City Tours Co rating: 4.7 out of 5 from 11,657 reviews

4.7 | 11657 total

Rating breakdown

5 stars

9756 pcs

4 stars

1214 pcs

3 stars

347 pcs

2 stars

137 pcs

1 star

203 pcs

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1304 pcs

1627 pcs

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What customers say about City Tours Co

Recent reviews

David Caignart 2026.10.21

Impossible à joindre, numéro de téléphone plus a jour, watsapp idem, j'ai eu une double réservation, impossible de l'annuler j'ai donc perdu 72€ c'est n'importe quoi 🤬

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Reply from City Tours Co 2026.10.23

Dear Guest, We are sorry to hear that the tour did not meet your expectations. Unfortunately, according to cancellation policy, activities with entrance tickets already issued can’t be refunded since tickets are issued in advance. Please note that we do not communicate with customers via WhatsApp. Phone numbers are not outdated. Our customer service is available 7 days, from 09:30-18:00. If you wish to communicate further with us, do not hesitate to reach out. Best regards, Customer Care Team

Patti Darling 2026.10.18

We had Elena as our tour guide from Venice to Murano and Burano today! Very knowledgeable and loves what she does! Our favorite experience on our trip to Venice🇮🇹🍷❤️

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Reply from City Tours Co 2026.10.20

Dear Guest, thank you for the positive feedback! Best regards, Customer Care Team

Dana Licata 2026.10.14

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Reply from City Tours Co 2026.10.17

Dear Guest, thank you for the positive rating! Best regards, Customer Care Team

GetYourGuide Traveller 2026.10.13

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GetYourGuide Traveller 2026.10.13

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Alejo 2026.10.13

Bien , un poco rápido la visita en Murano pero en Burano estuvimos buen rato.

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Anna 2026.10.13

Great tour of Murano and Burano. Guide was great and very good value for money.

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Michaela 2026.10.13

Syria was an amazing guide and was very knowledgeable. She took the time to explain the very fascinating history of each island that was visited. Both Syria and the Captain were very accommodating when getting in and out of the boat. I would highly recommend this tour to anyone interested in visiting these areas.

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GetYourGuide Traveller 2026.10.12

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GetYourGuide Traveller 2026.10.12

The instructions where to meet the boat was confusing. We almost missed it because we were standing by the pink and white boat and the lady with the sign in list was several yards away with no sign. Then she yelled at us for being late.

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GetYourGuide Traveller 2026.10.12

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GetYourGuide Traveller 2026.10.12

La visite de l'atelier de verrerie très bien mais trop rapide. Notre Trop guide super ! Trop peu de temps sur Burano, nous sommes donc rentrés avec le vaporetto

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GetYourGuide Traveller 2026.10.12

Esperienza che consiglio vivamente, guida davvero gentile e completa nelle spiegazioni. E’ stato bello conoscere la storia dei posti visitati.

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Liudmila 2026.10.12

Экскурсия интересная. Но пригласите русскоязычного гида.

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Joseph 2026.10.12

A very good day trip to explore the beautiful area just outside of Venice. The glass blowing exibit was cool too! Well worth the price paid. I highly recommend this tour.

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Salvatore 2026.10.12

This tour was worth the price and the time. Our guide was easy to understand and very knowledgeable about Venice and the islands of Murano and Burano. Highly recommend this tour.

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GetYourGuide Traveller 2026.10.12

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GetYourGuide Traveller 2026.10.12

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Mónica Sánchez 2026.10.12

Esta excursión sí estuvo muy bien. Quizás algo más de tiempo hubiera faltado para el almuerzo

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Juliette 2026.10.12

Parfait

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Frequently asked questions about City Tours Co

How many reviews does City Tours Co have?

City Tours Co has 11,657 reviews on Trustindex, collected from Tripadvisor, Google, Getyourguide and Trustindex.

What is City Tours Co's average rating?

City Tours Co is rated 4.7 out of 5 based on 11,657 reviews. 84% of reviewers gave five stars.

Are City Tours Co reviews verified?

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Replies to 83% of reviews within a few days

About City Tours Co

City Tours Co is based in London, United Kingdom and is listed under Outdoor Activities on Trustindex. On Trustindex, City Tours Co has collected 11,657 reviews from Tripadvisor, Google, Getyourguide and Trustindex, with an average rating of 4.7 out of 5 — 84% of customers gave five stars. The company has claimed its profile and replies to 83% of reviews, usually within a few days. Read the latest City Tours Co reviews below or share your own experience.

Based in the heart of London, City Tours Co. Ltd specializes in providing exceptional travel experiences in cities across Europe and around the globe. Whether you're marveling at iconic landmarks, uncovering hidden gems, or immersing yourself in local culture, we’re here to make your journey seamless and unforgettable.