Technician arrived on time. Was professional, knowledgeable and courteous. Project was completed in 2 days. (they had to adjust for my bathroom window) Technician left shower replacement area cleaner than it was when he started.
After the signing of the contract, we had to wait quite a while for the install ,when the Installer came out He did an outstanding job We noticed that there were some problems with the order the rain head water supply pipe was incorrect, and the handheld lawn was not what we ordered. We ordered the one that would slide up and down the support pole. He said that he could raise the showerhead and raise the walls of the shower to accommodate that we agreed and it came out. Wonderful. Lastly, he left our house clean with no construction debris. I would recommend this company, but make sure your order of your parts is correct.
USA bath did an excellent job, beginning to the end!! Our installers Bobby and Deven did a wonderful job! They were friendly, professional and kept us informed throughout the installation, I can’t rate them highly enough! Keep up the great work!! Thank you again!!
Reply from USA Bath California Remodeling
2026.09.07
Thank you so much, George, for your kind words! We're thrilled to hear Bobby and Deven provided such a wonderful experience and kept you informed during the installation. We greatly appreciate your feedback!
Reply from USA Bath California Remodeling
2026.09.07
Thank you, Kelly, for sharing your positive experience! We're delighted to hear that the installation exceeded your expectations and that you love the transformation. If there's anything more we can assist you with, let us know!
Installer was awesome
Reply from USA Bath California Remodeling
2026.09.07
Thank you, Jimmy, for your kind words! We're thrilled to hear that the installer provided great service. We're always here to ensure everything runs smoothly for you.
Reply from USA Bath California Remodeling
2026.09.07
Thank you, Nancy, for your support! We're pleased that you had a great experience. Your feedback is invaluable to us.
Reply from USA Bath California Remodeling
2026.09.07
Thank you for your support, Mai! We're thrilled that you had a great experience. Your feedback keeps us motivated to deliver our best every day.
Vladimir performed a great, professional job. Impressed with cleanliness, no dust removal and installation.
Reply from USA Bath California Remodeling
2026.09.07
Thank you, John, for highlighting Vladimir's professionalism and the clean execution of the job. We're glad to hear you're impressed with the work quality. Please let us know if we can assist you further!
Reply from USA Bath California Remodeling
2026.09.07
Thank you, Jerry, for your positive review! We're delighted that you had a great experience with us. We look forward to serving you again in the future!
I had an extremely disappointing experience with this locksmith company. I called them because I was locked out and needed immediate assistance. They initially quoted a reasonable price over the phone, but once the technician arrived, the cost suddenly increased without any clear explanation. It felt very misleading and unprofessional. The technician seemed inexperienced, took much longer than expected, and even caused unnecessary damage to my lock. Instead of solving the issue efficiently, they tried to pressure me into purchasing an expensive lock replacement that I did not need. Customer service was equally frustrating, as they refused to address my concerns or provide a fair resolution. I expected honesty, transparency, and professional workmanship, but unfortunately received the exact opposite. I would not recommend this locksmith service to anyone looking for reliable and trustworthy assistance. There are far better locksmith companies in the USA that value their customers and provide honest pricing and quality service. My overall experience was stressful, overpriced, and completely unsatisfactory. I will never use this company again.
This bathroom remodel experience was a very nice experience. Isael our contractor was very friendly and professional. He had our old bath tub out and started on preparing for the new shower before we knew it he took care not to have any part of the mess spread to any other part of the house and kept us informed every step of the process we are very pleased with our new bathroom.
Reply from USA Bath California Remodeling
2026.09.07
Thank you, Ron! We’re delighted you enjoyed your bathroom remodel experience with Isael. Providing a clean and professional service is our priority. Enjoy your new bathroom, and remember we’re here for any future projects!
Brandon Gardner was very professional, friendly and efficient, easy to work with. Thank you Brandon, shower enclosure looks great.
Reply from USA Bath California Remodeling
2026.09.07
Thank you, Kimberley, for recognizing Brandon's professionalism and efficiency! We're thrilled to hear you're happy with the shower enclosure. Your positive experience with our team is greatly appreciated.
What I liked was they did an excellent job and it only took 2 days to complete.
Reply from USA Bath California Remodeling
2026.09.07
Thank you, Lina, for appreciating our efficient work! We're delighted to hear that you were satisfied with the quick turnaround and results. Feel free to reach out if you need any assistance in the future.
Reply from USA Bath California Remodeling
2026.09.07
Thank you, Michele, for your fantastic review! We're thrilled that you had a positive experience. We look forward to serving you again in the future.
Installer was on time. Dressed appropriately. Finished when promised.
Reply from USA Bath California Remodeling
2026.09.07
Thank you, Geri, for sharing your positive experience with our installation service. We're glad to hear everything met your expectations. If you ever need assistance, feel free to reach out!
Reply from USA Bath California Remodeling
2026.09.07
Thank you, Lion, for your wonderful review! We’re thrilled to know you enjoyed your experience. Your support means a lot to us.
Installer was very courteous. I did a very fine job. We are pleased.
Reply from USA Bath California Remodeling
2026.09.07
Thank you, John, for your kind words! We're delighted you are satisfied with the courteous service and the excellent installation. Your feedback is greatly appreciated.
Happy with the bathroom redo. The integrity with USA bath is to be commended. They took responsibility for mistakes in their original installation. They sent all their management and the best installer Bobby Stillett to redo the shower. We are satisfied.
Reply from USA Bath California Remodeling
2026.09.07
Thank you, Jacqueline, for sharing your experience. We're pleased to know that you were satisfied with the professionalism and corrective actions taken. Your feedback highlights our commitment to quality and customer satisfaction.
I bought a Kohler Walk In Tub. USA Bath is their exclusive installer.
Sales Rep Zack is amazing. He knows a lot & is thorough. He answers emails instantly. I am retired but had reps. He is as good as they come. 5 stars.
Philip was the the installer. He was good & thorough & fast. 5 stars.
The tub is ok. I am a senior. I was seated while draining it on the first use. I skipped forward & bruised my toe. I wrapped it with a toe sleeve & it will be ok until it heals. KOHLER SHOULD HAVE MADE THE FLOOR NO-SLIP. 4 stars.
I have a swim foot slipper with a gripping sole. I will put them on next time when I prepare to exit.
USA Bath is not as good as their rep or installer. There was a delay to install. Then 2 more delays. They also are slow to answer questions. My rep forced replies. 3 stars.
Reply from USA Bath California Remodeling
2026.09.07
Thank you for sharing your detailed experience, Alan. We appreciate your kind words about our team and feedback on areas to improve. Your input regarding the tub's design and our service will help us serve you better in the future.
He was a very nice person. Good work. Explained everything he did
Reply from USA Bath California Remodeling
2026.09.07
Thank you, Sandra, for your kind words! We're glad to hear you had a positive experience and found the explanation clear. We strive to deliver excellent service and clarity in all we do.