TLA Office

TLA Office Reviews

Excellent rating
5.0 | 116 reviews
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TLA Office
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Trustindex 5.0 | 116 total
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Stuart Southern
Stuart Southern 2026.09.21
We PCS'd to Ramstein this summer and started looking for temporary lodging in the KMC area while we waited for base housing. We searched everywhere around Ramstein, Kaiserslautern, and Landstuhl, and needed something close to LRMC as well, and honestly most places either had nothing available or never got back to us. TLA Office was completely different. We reached out and got a fast, detailed response the same day. Andrew was incredibly helpful from the very first message. He walked us through the entire PCS process, explained exactly how the TLA paperwork and receipts work, and made the whole thing so much less stressful for our family. When you are new to Germany and juggling in-processing, finance, and a house full of boxes, having someone who actually knows the military side of things is worth its weight in gold. The furnished apartment itself was spotless and fully equipped. And when I say fully equipped, I mean everything: real dishes, cookware, coffee machine, washer and dryer, fast WiFi, towels, bed linens, the works. We basically just showed up with our suitcases and could live normally from day one. It was also a short, easy drive to Ramstein Air Base and Landstuhl, which made appointments and in-processing simple. On top of that, they are pet-friendly, which was a huge relief because so many temporary places will not take animals. Our dog was welcome from the start, no drama. Whether you are coming on TLA, TDY, or a full PCS move, I cannot recommend TLA Office enough. Fast communication, genuinely helpful people, a beautiful fully furnished apartment near Ramstein and Landstuhl, and zero headaches with the TLA claim. If you are moving to the KMC, book with them and thank yourself later.
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Ryan Palmer
Ryan Palmer 2026.09.15
TLA Office came in clutch during my PCS journey to Ramstein! Their fully furnished apartment with kitchen is amazing and their Kaiserslautern location is very close to a local grocery store and a gym called McFit which really mattered to me (McFit has a hack squat 😲)! Also you cannot beat getting a really nice rental car for no additional cost! I have to shout out Andrew as he is a super friendly, helpful individual and he went above and beyond to help me out. He helped me understand how to organize the trash, where to throw it out at, how gas pumps work here, recommended shops and gyms, you name it! He even helped me with compiling a list of items to buy from DM Markt, Media Markt, and IKEA after I asked him about where to buy certain supplies and furniture items after I fell in love with the aesthetics of the room I stayed in. The only downside that I can list is that the Kaiserslautern area might not be for everyone due to long commutes and road work. But even then, staying in their TLA in K-Town is a good 'trial period' to see if you'd like to make your permanent home in Kaiserslautern or not! 10/10 would recommend to anyone and everyone!
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Cynthia Nees
Cynthia Nees 2026.09.09
We had a really great stay here for our TLA. The place was super clean, brand new, and had everything we needed to feel comfortable. Andrew was always easy to reach and happy to help with any questions we had. He made everything really simple and stress-free, which we definitely appreciated after a big move. Overall, we had a great experience and would absolutely recommend this place to anyone looking for TLA!
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Reply from TLA Office 2026.09.09
Hi Cynthia, thank you so much for this wonderful review! We are so glad to hear your stay felt comfortable from the start, with a clean, brand new place and everything you needed close by. It means a lot that Andrew could make things simple and stress free during such a big move, that kind of support is exactly what we aim for. Thank you for recommending TLA Office to others looking for TLA housing, we truly appreciate your trust and wish you all the best in your new chapter. Best regards, TLA Office Team
SinaVibez
SinaVibez 2026.09.04
Incredible customer service. We were staying at a pretty bad TLA, I called Andrew and he was able to get us into one of their TLAs same day and provide us a car. He even went out of his way to come pick us up. If you’re looking for TLA in the KMC area, just contact them, they’re amazing and the properties they have are also fantastic.
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Reply from TLA Office 2026.09.09
Hello, thank you so much for sharing this experience! We are glad Andrew could step in quickly and get you into one of our TLAs the same day, plus arrange a car and pick you up personally, that kind of hands on support is exactly what we strive for when guests need help fast. Thank you for recommending us to others looking for TLA housing in the KMC area, we truly appreciate it. Best regards, TLA Office Team
Matthew Benassi
Matthew Benassi 2026.08.27
Andrew was great! Very professional and quick to respond to messages. The TLA was very clean, spacious, and had everything I needed. The car that was provided was well maintained, and gave me no issues. Highly recommend!
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Reply from TLA Office
Hi Matthew, thank you for this great review! We are happy to hear Andrew was quick and professional, and that the TLA felt clean and spacious with everything you needed, including a well maintained car with no issues. We really appreciate your recommendation and hope to welcome you back for any future stay. Best regards, TLA Office Team
Collman
Collman 2026.08.26
Andrew was very communicative through the whole process, even given the initial time difference of 7 hours! He helped us find the right fit for our family, was quick to handle any issues during our stay, and even helped us out in a pinch when we were transitioning to our long-term rental! You won't find better TLA support in the KMC area!
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Reply from TLA Office 2026.08.26
Thank you so much for this wonderful review! We're really glad Andrew could keep things smooth even with the seven hour time difference, and that he was able to help you find the right fit and support you through the move to your long term rental. That kind of support is exactly what we aim for. Wishing you all the best in the KMC area, and thank you for trusting TLA Office with your stay!
Keith Arthur
Keith Arthur 2026.08.11
If your transitioning in or out of Germany, I would highly recommend the TLA Office properties as the place to stay for you and your family. The properties are clean, modern and very user friendly. Andrew is the best! He will always greet you with a smile, and go out of his way to ensure you have everything you need during your stay. I will absolutely be staying at a TLA property again at the end of my tour in Germany. Thank you Andrew and the TLA Office Team for the pleasant stay. Keith Arthur
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Reply from TLA Office 2026.08.26
Thank you so much for this kind review, Keith! We're really glad to hear the properties felt clean, modern, and easy to settle into, which is exactly what we aim for during a PCS transition. Andrew will be especially happy to read this, since going the extra mile for every guest is something the whole team takes a lot of pride in. We'd love to welcome you back at the end of your tour in Germany. Thank you again for your trust and for taking the time to share your experience! TLA Office Team
Tracy G
Tracy G 2026.08.10
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Reply from TLA Office 2026.08.26
Thank you so much for the 5 star rating, Tracy! We really appreciate you taking the time. If there's ever anything we can do to make a future stay even better, please don't hesitate to reach out. TLA Office Team
Sarah Andrews
Sarah Andrews 2026.08.08
Another fantastic experience and stay with TLA Office from May - June 2026. This was our second stay with TLA Office after unexpectedly arriving back in Germany earlier this year. At very short notice, Andrew ensured my family had somewhere to stay, and made sure we had everything we needed. The property we stayed in was fully equipped, including a rental car. I can honestly say that TLA Office goes well above and beyond what would be expected from a business. Exceptional customer service, always professional and friendly, reliable and super flexible. The apartments and houses vary in size and location, making them ideal for any family size and school zone. Book quickly as TLA Office is always in high demand! I highly recommended Andrew and the team, and they will always be my first pick when looking for temporary accommodation in the K-Town area.
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Reply from TLA Office 2025.11.26
Thank you very much for your wonderful and detailed 5-star review, Sarah.
We are delighted to hear that your experience with TLA Office was excellent from start to finish. It is great to know that Andrew’s professionalism, support, and availability made the entire process smooth — from booking and payments to VAT documentation.

We are equally pleased that you enjoyed the property and its amenities, and that it felt like a true home away from home during your stay. Providing clean, well-equipped, and comfortable accommodations is very important to us, and your kind words mean a lot to our team.

Thank you sincerely for your strong recommendation.
We truly appreciate your trust in TLA Office and would be honored to support you again for any future PCS or TDY needs.
Michael Lazenby
Michael Lazenby 2026.07.14
I cannot express my gratitude enough. Andrew was easy to work with, accommodating, and the just the type of person you want to see when you are moving to a an unknown country. The home was updated and well designed, along with a nice and new car to get the family around. I highly recommend reaching out to him and his team early in your PCS/TDY journey.
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Reply from TLA Office 2026.07.15
Dear Mr. Lazenby,

Thank you so much for this wonderful review and for placing your trust in us! We're delighted to hear that Andrew made your move to a new country such a smooth experience. Making our clients feel supported from day one, whether with finding a home, choosing the right car, or any other questions along the way, is exactly what we aim for.

We wish you and your family a great start and all the best during your time here. Please don't hesitate to reach out anytime we can help.

Warm regards
Your TLA Office Team
AnikĂł Stegmann
AnikĂł Stegmann 2026.07.13
Our entire experience with the TLA Office has made an otherwise stressful PCS season enjoyable. Our Mackenbach apartment was modern, spotless, fully equipped with everything we needed, and it came with a beautiful view! The TLA Office also provided us with a nice car, which was parked right outside at time of arrival. Andrew is responsive, attentive, and kind. He is also very knowledgeable about the entire VAT and reimbursement process. I can’t stress enough what a difference staying here while house-hunting and inprocessing made to our family!
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Reply from TLA Office 2026.07.13
Hi AnikĂł,

thank you so much for this fantastic review! We're thrilled to hear that we could help turn a stressful PCS season into an enjoyable experience for your family. It's wonderful that the Mackenbach apartment worked out so well for you, modern, spotless, and with that beautiful view, and that having the car ready right at arrival made things easier from the start.

We'll happily pass your kind words along to Andrew. He always puts a lot of care into supporting our guests, especially when it comes to navigating the VAT and reimbursement process, so it means a lot that this made a real difference for you.

Wishing you and your family a smooth house-hunting process and a great start here. We're always here if you need anything.

Best regards,
TLA Office Team
David Castillo
David Castillo 2026.07.12
We had a wonderful stay! Andrew is an amazing property manager, who truly goes above and beyond to take care of his guests. He answered all of our questions and helped us get our bearings after arriving in Germany, which made our transition much easier. I would highly recommend this TLA to anyone looking for a comfortable place to stay!
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Reply from TLA Office 2026.07.13
Hi David,

thank you so much for this wonderful review, it truly means a lot to us! We're so glad Andrew could help make your transition to Germany smoother and that your stay was comfortable from start to finish. Making the arrival process easier for our guests is exactly what we strive for, so it's great to hear it made a real difference for you.

We'll be sure to pass along your kind words to Andrew, he'll be delighted to hear it!

Welcome to Germany, and we wish you all the best for your time here. Should you need anything during your stay or in the future, we're always just a message away.

Best regards,
TLA Office Team
John Thornton
John Thornton 2026.07.02
Athens home was well furnished, very clean, modern, and had all the appliances and amenities. We were very comfortable there and Andrew was very helpful in getting us settled and making the paperwork hassle free.
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Reply from TLA Office 2026.07.02
Thank you very much, John.

We really appreciate your kind words and are glad to hear that you felt comfortable in the Athens home. It means a lot to us that you found the home clean, modern, well furnished, and fully equipped for your stay.

Andrew was happy to help you get settled and make the paperwork process as smooth and hassle free as possible. Thank you again for choosing TLA Office. We wish you all the best.
Scott Henry
Scott Henry 2026.06.28
Had a great 2 month stay with TLA office in Landstuhl. The property was really well equipped with everything you can possibly need during your stay along with a nice small SUV to get around town with. Whenever we had any issue or questions Andrew was always just a WhatsApp message away with an answer or solution. If your inbound or outbound on your PCS you can't go wrong with these guys.
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Reply from TLA Office 2026.07.02
Thank you very much, Scott, for your great review.

We are very happy to hear that you had a comfortable two-month stay with TLA Office in Landstuhl and that the property had everything you needed during your time here. We are also glad the SUV made getting around town easier for you.

It was a pleasure supporting you throughout your stay. Andrew was always happy to help with any questions or issues, and we truly appreciate your recommendation for others arriving or leaving during PCS.

Thank you again for choosing TLA Office. We wish you all the best.
Jeffre Wood
Jeffre Wood 2026.06.27
I stayed with them on my way out of Germany and it was the smoothest part of my PCS. The home I stayed in had everything I needed, all of the paperwork was exactly what the base wanted and done on day 1, and the car even had a charger (as well as gas) so you don’t even have to pay for fuel on the economy. They really thought of everything, highly recommend! Update: stayed with them a 3rd time now and I still cannot recommend them highly enough!
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Reply from TLA Office 2025.11.26
Thank you very much for your excellent 5-star review, Jeffre.
We are delighted to hear that your stay with us was the smoothest part of your PCS and that the home, paperwork support, and included vehicle all met your needs. Ensuring that everything is prepared correctly from day one — especially for base requirements — is very important to us, and we’re glad this made your transition easier.

We also appreciate your positive feedback about the fully equipped car and the convenience it provided. Our goal is to think of every detail so that our guests can focus on their move with as little stress as possible.

Thank you sincerely for your recommendation.
We wish you all the best on your onward journey and would be happy to assist you again in the future.
D'boRah McLeggon
D'boRah McLeggon 2026.06.13
TLA Office in Germany delivered 5‑star and above‑100% service during both our 2024 and 2026 stays.” From the moment we arrived, TLA Office set a standard of excellence that never wavered. Their property manager, Andrew, was consistently dependable, responsive, and genuinely committed to making our stay seamless. His professionalism and attention to detail made every interaction effortless. The apartments were spotless, truly clean, comfortable, and thoughtfully well equipped with everything needed for our stay and transition to a new country. It was clear that care and pride went into maintaining each unit. TLA Office also provided vehicles that were immaculate. Their fleet was always clean, well‑maintained, and in excellent condition, which added a level of convenience and reliability we deeply appreciated. What stood out most was how accommodating the entire team was. Whether it was scheduling, special requests, cleaning or last‑minute needs, they consistently went above and beyond to ensure comfort and ease. Both stays; November 2024 and February 2026, were exceptional. TLA Office and Andrew deliver a level of service that is rare, consistent, and truly outstanding. Thank you, your service to us was more than a place to stay, it was an experience that blessed our hearts. We wish you continued success, you have earned it.
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Reply from TLA Office 2026.06.16
Dear D'boRah,

Thank you so much for your incredibly kind and thoughtful review.

It means a lot to us that you chose TLA Office not just once, but for both your 2024 and 2026 stays. Knowing that we were able to support you during such important transitions and provide a consistently positive experience is truly rewarding for our entire team.

We especially appreciate your recognition of Andrew's dedication, responsiveness, and attention to detail. Creating a smooth, stress-free experience for our guests is exactly what we strive for, and your feedback confirms why we love what we do.

We're also happy to hear that the homes, vehicles, and overall support helped make your transition to Germany easier and more comfortable. Our goal has always been to provide more than just temporary housing—we want our guests to feel supported, welcomed, and cared for throughout their stay.

Thank you again for your trust, your loyalty, and your generous words. It was an absolute pleasure hosting you, and we wish you and your family all the best in your next chapter.

Warm regards,

Andrew & The TLA Office Team
Loredana Terry
Loredana Terry 2026.05.16
Our stay at the TLA was absolutely wonderful from beginning to end. The apartment was beautiful, spotless, comfortable, and equipped with everything you could possibly need for a long or short stay. From the fully equipped kitchen to the cozy living space, comfortable beds, fast Wi-Fi, and thoughtful details throughout the apartment, everything was perfectly prepared and made us feel right at home immediately. What truly made this experience exceptional, however, was Andreas. He was always there for us no matter what. His kindness, reliability, and genuine hospitality are something very rare to find. Anytime we needed help, had questions, or needed anything at all, Andreas responded immediately and always with warmth and care. You can truly feel how much effort and heart he puts into making his guests comfortable. He made us feel less like guests and more like family. Because of him, this was not just a place to stay, but a place where we created wonderful memories and felt safe, welcomed, and appreciated. We are incredibly grateful for everything and cannot recommend this TLA enough. Thank you again, Andreas, for your generosity, kindness, and outstanding hospitality. We hope to stay in touch and would gladly return anytime! Thank you so much! 😊
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Reply from TLA Office 2026.05.16
Thank you for your heartwarming review and for choosing TLA Office for your accommodation. We are delighted to hear that your experience with us was so positive and that Andreas' hospitality made such a significant impact on your stay. We take pride in creating a welcoming and comfortable environment for all our guests and are glad to know that you felt at home. Your feedback inspires us to continue delivering the highest standard of service. We look forward to the opportunity of welcoming you back in the near future. Your kind words are immensely appreciated.
J May
J May 2026.05.11
Andrew was professional and a pleasure to work with. Everything was perfect the 30 days I stayed, and made my pcs process a lot less stressful.
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Reply from TLA Office 2026.05.11
We sincerely appreciate your positive feedback on your recent stay with us. It brings us great satisfaction to learn that Andrew impressed you with his professionalism and contributed to a seamless experience during your PCS process. We strive to provide impeccable service and are pleased to know your time with us met your expectations. We are committed to maintaining these standards and are grateful for the opportunity to serve you. We hope to have the pleasure of welcoming you again in the future. Thank you for choosing TLA Office.
Jared Hopper
Jared Hopper 2026.05.05
Great experience! The team was understanding and flexible knowing the trouble and stress that come with PCSing. The property was extremely clean, modern and we felt relaxed immediately! Highly recommend!
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Reply from TLA Office 2026.05.07
Thank you for sharing your positive experience with us! 😊 We're delighted that our team could make your transition smoother and that you found the property to your liking. It's fantastic to know you felt at ease and appreciated the clean and modern space. We'd love to welcome you back whenever you're in the neighborhood!
Darnel Kornegay
Darnel Kornegay 2026.04.15
Great stay and hospitality. The home was clean and put together. Andrew and the team were helpful and responsive. They included a rental car which was a lifesaver. Overall, excellent in every way.
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Reply from TLA Office 2026.04.16
Thank you, Darnel — we really appreciate your kind words.

It was a pleasure hosting you. We’re glad the home met your expectations and that Andrew and the team could support you throughout your stay. Having a smooth and comfortable experience—especially during TDY or transition periods—is exactly what we aim for.

We’d be happy to welcome you back anytime you’re in the Ramstein area.

TLA Office

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