Verified Company
Very disappointed!
I had surgery at this clinic, but Dr. Sam Ghani was extremely unsanitary and unprofessional, laughing and talking during the procedure. Furthermore, some people were filming, which I never authorized. All this chaos caused an infection that remained open for 1-2 years and left me with a scar that, unfortunately, I will have to bear forever.
I have not received any help or reimbursement.
I do not recommend this clinic.
Dr Naeem Mitha is an amazing dermatologist! He is kind, welcoming and always makes you feel at ease. I received medical laser treatment from him for my Hidradenitis Suppurativa that I have been struggling with for over a decade and have had great results with him. The amount of knowledge that he has around my condition is very reassuring and incredibly valuable. The receptionists and assistants were lovely too. I would definitely recommend, thank you for everything :)
I visited this clinic for a scar-removal treatment, and unfortunately the results were very disappointing. The treated area now looks worse than before, and I will need to seek help elsewhere to try to fix it. The experience did not meet my expectations in terms of care or outcome. Based on this, I cannot recommend this clinic for scar-removal procedures.
Reply from Rejuvence Clinic
2026.03.10
Thank you for providing us with the feedback here. We are sorry that you felt your experience with us was disappointing. We also appreciate that you are a returning client following previously successful treatment with us and of course are also equally disappointed that you feel this way now.
Scars and their treatment are very much a dynamic process and scars go through a number of phases before they mature and settle. All treatments for scarring especially keloid scarring involve in most instances the use of steroid injections. These injections come with side-effects that are well documented and always highlighted to clients. The two main side-effects are lightening of the skin (hypopigmentation) and thinning of the skin (skin atrophy). Unfortunately, you had the side-effects in one of the scars and not all of them. This can occur in any client but from our extensive experience some are definitely more prone to this than others. Also just because this did not happen previously doesn’t mean it can’t happen at a repeat treatment. The nature and cause of the scars can also be a significantly contributing factor. When this does occur, due to our extensive experience, we know exactly what to do and how long these changes take to reverse. In almost all cases they always reverse. Indeed, we would argue that in the case of certain patients some of these side-effects can prove to be slightly advantageous as the long-term effect following reversal of these side-effects is that the scar is left in a much better place.
Our advice in these cases is always to be patient and wait for the scar to remodel and for the atrophy and hypo pigmentation to recover which happens in all cases. Following this, the scar is often in a much better place than when we started. Therefore, as you feel that the scars are in a worse place than you started, our advice would be not to try and fix them as they are now still in the process of fixing and hence patience will result in an overall improvement in the scar appearance over the next few months. The treatment is not complete but in fact in process. But of course avoidance of the side effects with achievement of the desired results sooner would be better.
Scars and their treatment are very much a dynamic process and scars go through a number of phases before they mature and settle. All treatments for scarring especially keloid scarring involve in most instances the use of steroid injections. These injections come with side-effects that are well documented and always highlighted to clients. The two main side-effects are lightening of the skin (hypopigmentation) and thinning of the skin (skin atrophy). Unfortunately, you had the side-effects in one of the scars and not all of them. This can occur in any client but from our extensive experience some are definitely more prone to this than others. Also just because this did not happen previously doesn’t mean it can’t happen at a repeat treatment. The nature and cause of the scars can also be a significantly contributing factor. When this does occur, due to our extensive experience, we know exactly what to do and how long these changes take to reverse. In almost all cases they always reverse. Indeed, we would argue that in the case of certain patients some of these side-effects can prove to be slightly advantageous as the long-term effect following reversal of these side-effects is that the scar is left in a much better place.
Our advice in these cases is always to be patient and wait for the scar to remodel and for the atrophy and hypo pigmentation to recover which happens in all cases. Following this, the scar is often in a much better place than when we started. Therefore, as you feel that the scars are in a worse place than you started, our advice would be not to try and fix them as they are now still in the process of fixing and hence patience will result in an overall improvement in the scar appearance over the next few months. The treatment is not complete but in fact in process. But of course avoidance of the side effects with achievement of the desired results sooner would be better.
I wanted to write this when i felt my condition had officially lapsed & id sorted the problem out forever. I sadly around covid developed alopecia which was really scary never had this problem before in my life nor did it run in my family. I found this clinic purely through Google & the dr was amazing, he administered my steroid injection twice & all my hair came back!!! This was back in 2021 & have had a successful remission of it. Highly recommend this place!!!!
Reply from Rejuvence Clinic
2026.03.10
Thank you so much for this lovely feedback. We will continue to support you whenever you need it. We are always extremely pleased to hear that we have been able to have such a positive impact.
Reply from Rejuvence Clinic
2026.02.10
Hello, we’re sorry to see this review. We don’t recognise this experience or name from our records. We always take feedback seriously, so we’d appreciate it if you could contact the clinic directly on 0207 531 6600 with your details, so we can investigate and address your concerns. Thank you.
Me and my partner took our son here for his circumcision on the 15th of January and I honestly couldn’t fault the clinic. The whole experience was extremely professional from start to finish. The clinic itself was very clean and welcoming, which immediately put us at ease.
Everything about the procedure was explained clearly and thoroughly beforehand, so we knew exactly what to expect and felt fully informed. The staff were calm, kind and reassuring throughout.
The aftercare has been absolutely 10/10 — the WhatsApp support has been amazing for peace of mind, and having prescriptions already prepared for any medication if needed was such a thoughtful touch. It really showed how well they care for families beyond just the procedure itself.
As a mother you don’t want to see your child in pain and he was so looked after during his procedure that he actually didn’t cry at all during the procedure and they have rooms for you to go into after to comfort, feed and settle your baby as needed as well as a follow up check on the baby after procedure to check for bleeding.
I would highly recommend this clinic to any parent considering circumcision for their child. Thank you for such a positive and reassuring experience.
I had a very painful keloid and they have managed to remove without a hitch and procedure was more than successful. I’m so glad that I came here to do it I would recommend anyone here to come if you have a similar issue
All the staff and doctors are amazing and friendly they make you feel comfortable and safe
I went to the clinic to help reduce my ankle pain, and the steroid injections by Dr Ahamed have reduced my pain significantly, and he was extremely kind, courteous, and compassionate. The customer service is brilliant too, especially that kind woman. I would highly recommend the clinic.
