We called Pioneer Door on Friday afternoon to check our garage doors/openers because one was not working properly. We were given a time within a four hour window on Monday. Nate gave us a call when he was on his way. It took him little time to assess the problems, he provided us an estimate, and completed the work on the spot. We now have two smoothly running garage doors/openers, one with a brand new opener, both with new rollers, new wall switch, and three new remotes programmed for both doors. He showed us where to spray W-D 40 to keep the doors lubricated. We are pleased with the work. Nate was very professional, and we would highly recommend him and Pioneer Door.
Reply from Pioneer Overhead Door
2025.10.06
Thank you for sharing such a lovely review. It's fantastic to know Nate provided prompt and expert service, making your garage doors run smoothly. We're grateful for your trust in us and look forward to assisting with any future needs. Wishing you many seamless garage door operations ahead!
Nate was fantastic did a great job was there on time and finished quick and sure appreciated it
Reply from Pioneer Overhead Door
2025.10.06
Greg, thank you for sharing your delightful experience with Nate! It's wonderful to hear how he exceeded your expectations by being punctual and efficient. We truly value your feedback and are thrilled to have been of service to you. Your appreciation brings warmth to our team.
Great customer service! Ensured I had the correct tools and parts that I needed for wanting to do a DIY repair! Thanks Again!
Reply from Pioneer Overhead Door
2025.08.07
Shawn-Thank you for sharing your thoughts about Pioneer Overhead. We're glad you had such a positive experience with our company and we're glad we could help you with your garage door service and repair. If you ever need anything please let us know. Our technicians are always happy to come out and take care of you.
Working with Pioneer Overhead Door was super easy and convenient. I called to see about getting my garage door fixed and a technician was here first thing the next morning. Connor took time to explain the different options and answered all of my questions. I would recommend Pioneer Overhead Door to those who are looking for a quick, convenient and nice company for your repairs.
Reply from Pioneer Overhead Door
2025.08.06
Ashlee-Thank you for calling Pioneer Overhead for your garage door service and repair needs today. We love helping people fix their homes and are glad you trust us there. Thank you and call anytime.
Pioneer Door installed two 10×10 doors on my new detached garage a couple of years ago. I have been very pleased with the whole process. I recently needed some parts for normal maintenance. They took care of me quickly and in a professional manner.
I highly recommend this company for overhead door products, installation and service.
Reply from Pioneer Overhead Door
2025.08.05
David-Thank you very much for the kind review. We're glad you've had such a positive experience with Pioneer Overhead on multiple occasions, you're always welcome to call or reach out to us with any questions you may have. Our service, repair, and install teams are always ready and willing to help.
Fast and easy. Responded within 24 hours.
Reply from Pioneer Overhead Door
2025.07.25
Kevin-Thank you for your kind review. We're happy you had a fantastic experience with Pioneer Overhead. Our technicians are very reliable, do a great job and educate our customers on the whole process. Please call anytime.
They got in and got the job done quickly. They also installed a couple extra braces to prevent the rails from twisting when my heavy door was opening. This made it significantly more quiet
Reply from Pioneer Overhead Door
2025.07.16
Tom-Thank you for your 5 star review. Our goal is to give every customer a 5 star experience. We want to ensure that your garage door is fixed and properly working to the highest of standards. We regularly train and teach our technicians how to diagnose and repair these common issues. Please call anytime.
Pioneer Door is AMAZING!! Their customer service is second to none during every aspect of the sale, install, and support down the road. I love supporting local “homegrown” companies and the quality of service is great!!!
Reply from Pioneer Overhead Door
2025.07.14
David-Thank you for the very kind words, your support of Pioneer Overhead Door is awesome. We place a lot of value in taking amazing care of our customers garage doors when they need to be serviced, repaired, or installed. Please let us know if there is anything we can do to help now or down the road and tell your friends and family about us!
Showed up quick and replaced the springs for my garage door. Very professional and helpful.
Reply from Pioneer Overhead Door
2025.07.09
Hello Christy-Thank you for calling Pioneer Overhead to come out and service and repair your garage door springs. We know how difficult life can be without a working garage door. We're glad we could come and service and repair your door quickly. Welcome to the Family!
My garage door was making a funny noise and would only go up a foot or so. I was trapped outside my house and unable to park my car inside. Obviously looking at it, I could tell that it was broken. I reached out to Pioneer Door and they fixed it ASAP. So easy to work with, quick, and professional.
Reply from Pioneer Overhead Door
2025.06.28
Leah-we never prepare for things like a broken garage door. Thank you for calling pioneer overhead in your time of need. We’re here to take care of you when you call. Our technicians are highly trained and skilled at servicing and repairing garage doors. Please call anytime you need us.
The team was professional from the beginning to the end of the project, sales was good. Installers were good front desk at the office was good. I was amazed at how well everyone worked together. I would use them again anytime.
Reply from Pioneer Overhead Door
2025.07.01
Timothy-Thank you very much for the kind review. We work to take the very best care of our customers from the moment you call in to the moment we finish the work. We know how frustrating it can be to deal with a broken garage door. Our job is to make it as painless as possible while servicing and repairing your home. Thanks again.
These guys are great. They fixed my broken spring in about 20 minutes and they were way less expensive than other companies.
Reply from Pioneer Overhead Door
2025.07.01
Derek-Thank you for letting us replace your garage door spring and service your garage door. We like to give all our customers multiple options to chose from when deciding how to fix their problems. Thank you for working with Pioneer!
Our door would no longer close because it got dented. We made a call late in afternoon and they came the next morning to look at it and give a quote. Very friendly and professional.
Reply from Pioneer Overhead Door
2025.06.25
Chris-no one likes a broken garage door. It keeps us from enjoying life! But, when doors do break that’s when Pioneer Overhead Door shines. Thank you for calling us to come help. We always try to get you taken care of the same day you call.
The technicians arrived on the same day and resolved the issue promptly. I am pleased to have my door functional once more, as it had been experiencing difficulties for over a week.
They worked with a brand different from their normal brand and were very honest with their recommendations.
Reply from Pioneer Overhead Door
2025.06.24
Brad-Thank you for calling us with your garage door needs. We're glad we were able to get our technicians out the same day you called and that they were able to diagnose the problems you were having. Our goal is to take the very best care of you while servicing and repairing your garage door. Please call us anytime!
They were here within an hour of calling them and they went above and beyond what was asked of them. Did a wonderful job!!!
Reply from Pioneer Overhead Door
2025.06.24
Deneen-Thank you for your very kind review. When you called we had a technician in the area and are glad we could get them out to you quickly. We replaced your damaged wall button and got the door serviced and repaired quickly. Please call us anytime.