Verified Company
We had scheduled an appointment to get an estimate on new siding for our rental home. An hour before our appointment we received a call from Bethany notifying us that we would have to reschedule for a week later, without any real explanation. Her tone of voice was very rude and unprofessional. We were also told that the appointment would now be virtual rather than in person. We were then asked the age of our home and then told that Perfect Siding does not deal with homes built before 1980. This would have been great to know before rearranging our afternoon for our appointment, which we were told would last 90 minutes. When asked if she could suggest a local company that did deal with older homes, her response was that she was sure that google would have lots of recommendations for us. We understand that things come up and appointments need to be rescheduled, but the rudeness of the employee who called us made our experience dealing with Perfect Siding a very negative one. They probably do a great job if your house was built after 1980, but if you don’t like dealing with snippy people. I would look somewhere else.
Reply from Perfect Siding
2026.08.05
Hi Shannon,
Thank you for taking the time to leave your feedback. I appreciate you bringing this to my attention.
I spoke with Aaron after seeing your review, and I understand why you were frustrated. We clearly didn't do a good job communicating with you, especially after you had already set aside time for the appointment. That's on us.
I've also addressed your concerns with our team so we can do a better job setting expectations upfront and communicating more professionally.
I appreciate Aaron taking the time to talk with me, and I hope we've earned another opportunity to help with your rental home. If there's anything else I can do, please don't hesitate to reach out.
Thanks again,
Kevin
Owner, Perfect Siding
Thank you for taking the time to leave your feedback. I appreciate you bringing this to my attention.
I spoke with Aaron after seeing your review, and I understand why you were frustrated. We clearly didn't do a good job communicating with you, especially after you had already set aside time for the appointment. That's on us.
I've also addressed your concerns with our team so we can do a better job setting expectations upfront and communicating more professionally.
I appreciate Aaron taking the time to talk with me, and I hope we've earned another opportunity to help with your rental home. If there's anything else I can do, please don't hesitate to reach out.
Thanks again,
Kevin
Owner, Perfect Siding
