OnBike Electric Bikes Reviews

Henry Pulford 2026.09.12

     

Excellent experience at OnBike Worcester. Martin was incredibly helpful and clearly knows his stuff - happy to talk through the options without any pressure. Great selection of ebikes and accessories. Highly recommended.

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Reply from OnBike Electric Bikes 2026.09.12

Thanks Henry, it was a pleasure....enjoy your Compact bike on your Welsh adventures.

Greg 2026.07.07

     

Came in with an issue on my bike and was resolved quickly

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Reply from OnBike Electric Bikes 2026.07.08

Thank you Greg!

Maria Bell 2026.07.03

     

Martin at OnBike is very helpful and knowledgeable.

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Reply from OnBike Electric Bikes 2026.07.04

Thanks Maria, I appreciate you taking the time to review us. Hope the commute becomes a bit more bearable with the new bike.

Sam McGuinness 2026.06.12

     

From the very beginning, Martin was extremely helpful and guided me with the perfect choice. Always responded promptly. Set up the bike perfectly. Highly recommend.

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Reply from OnBike Electric Bikes 2026.06.12

Huge thanks for your business Sam......absolute pleasure to meet you finally! Enjoy the Cargo bike!

Jon 2026.05.19

     

Martin is a lovely guy and very helpful. I recently bought my first E bike. It's Absolutely Amazing, I've been further on rides now than I ever went on my Trek Marlin. I'm so happy with my Raleigh Novus and I can't wait to do more Exploring now the weather is getting better. Jon 👌

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Reply from OnBike Electric Bikes 2026.05.20

I'm really pleased for you Jon, and thanks for the review. Great choice of bike for all your cycling needs. Enjoy it!

Mark Layden 2026.05.02

     

It's a great shop, with great bikes, and the man who runs it is a top bloke, so helpful and friendly he couldn't do more fore you, overall a great electric bike store, would allways come back hear rather than go anywhere else.

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Reply from OnBike Electric Bikes 2026.05.02

Cheers Mark, appreciate the great review!

Sam Topham 2026.04.18

     

Lovely service, patient dude! look forward to next time.

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Reply from OnBike Electric Bikes 2026.04.18

Thanks Sam, appreciate you taking the time to review. Won't be long until your Gazelle arrives!

Dylan Jordan 2026.04.05

     

The other week i bought a CUBE Stereo Hybrid ONE44 HPC SLX 800 from a man called martin i took it on a trail ride in wales and snapped my chain i took it back to the shop and he fixed it free of charge he looks after his customers really recommend

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Reply from OnBike Electric Bikes 2026.04.06

Nice one Dylan, thanks for the review!

Iz B (Izzyb) 2026.04.05

     

Went to onbike today to try out an electric bike, great service from Martin. He helped me with no pressure to choose a bike suitable to my needs. Would highly recommend to anyone looking into buying an electric bike.

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Reply from OnBike Electric Bikes 2026.04.06

Thanks for the lovely review Iz...enjoy your new bike!

Paul Stokes 2026.03.21

     

The best e-bike shop in the UK! Knowledgeable, passionate and customer focused ❤️

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Reply from OnBike Electric Bikes 2026.03.21

Bless you Paul, thanks for the great review!
Really appreciate your returning business.

D 2026.03.11

     

Brilliant Customer Service. Thanks Martin. Showed me all the pros and cons of each bike. 2nd bike I’ve bought from On-Bike. Very happy with both

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Reply from OnBike Electric Bikes 2026.03.11

Hi D
Thanks for coming back to us again...Enjoy your lovely Cube!

Robert Baldwin 2026.02.24

     

One word Awesome!

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Reply from OnBike Electric Bikes 2026.02.24

Thanks Rob,
Enjoy the new Lightweight bike!

Peter Johnson 2026.02.21

     

Great experience with Onbike. Really helpful and knew what they were talking about plus a delight to do business with them. Well recommended!

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Reply from OnBike Electric Bikes 2026.02.21

Thanks Peter, great review. Enjoy your new folding eBike!

Simon Jones 2026.02.20

     

Martin was great. Sound advice and guidance resulting in a successful purchase. Great bikes and brilliant fun. We will go back.

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Reply from OnBike Electric Bikes 2026.02.21

It was a pleasure to meet you both Simon, and many thanks for the review. Enjoy your Superb Scott eBikes!

stephen stanford 2026.01.25

     

Brilliant customer service, good range of bikes and very knowledgeable about all aspects of e bikes.

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Reply from OnBike Electric Bikes 2026.01.25

Many thanks for the review Stephen...enjoy your lovely new eBike!

Lizzie Osmond 2025.12.10

     

Martin provided clear and unbiased advice before we bought my lovely new Kalkhoff e-bike from OnBike today. It was good to visit a shop that specialises in e-bikes and Martin is clearly very knowledgeable. Would thoroughly recommend OnBike if you’re looking for a trustworthy retailer!

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Reply from OnBike Electric Bikes 2025.12.11

It was a pleasure to meet you both, thanks for your business and enjoy your great new Kalkhoff ebike!

Geoff Flint 2025.11.28

     

Great E bike store, It’s a shame these guys don’t rank higher in Google. Bought a Kathmandu for my wife. They held the bike while we drove 3 hours to inspect, once arrived we got a very honest description of the bike and an offer or a test ride, then left alone while we looked around and decided on our options. No hard sell from some desperate trying to pass on whatever they had. This was a great shop with a great experience and I cannot recommend them enough. Maybe a limited range but… they only advertise what they have available, no buy now get it eventually bullshit. Go and see them!

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Reply from OnBike Electric Bikes 2025.11.30

Thank you Geoff for such a glowing review. It’s generous of you to be so complimentary!

We hope that your wife enjoys her Cube Kathmandu for many years to come and has lots of fun and adventures! 🚲

Galaxy animations 2025.11.28

     

I have never been so impressed with customers service as I was with the service I received here. I originally contacted them regarding a cube folding electric bike. At the time they did not have one in stock but made a note of my contact details and promised to let me know when their stock arrived. They kept their promise and notified me the day the bikes arrived. I was not sure the bike would fit into my car, although it is a hatchback I am unable to drop the rear passenger seats so knew it would be tight. Martin tried the bike in my boot and it fit perfectly. He then went through how everything worked until I felt confident that I would be able to fold and unfold it myself and use the controls. He also gave me some tips on how to tweak it. At no time did I feel pressured into buying a bike and am confident that if I need any advice in the future Martin will be on the other end of the phone to provide it. I highly recommend anyone looking to buy a bike to contact this company. I am confident they will be as equally impressed by the service they receive as I am. I am delighted with my new bike and would like to thank Martin for his patience and kindness.

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Reply from OnBike Electric Bikes 2025.11.30

Aww…that’s a lovely review, thank you for being so kind!! 😃

barry white 2025.09.24

     

Martin patiently outlined all the various choices giving unbiased pros and cons on differnt models. He was very knowledgable in all aspects of Ebikes and gave sound advice without pressing you to buy. You felt very relaxed and comfortable and the whole experience was a delight. Did I buy a bike yes, after a couple of visits and many questions I decided to buy a Velo De Ville SUV fantastic quality. Once again Martin went through every aspect of the bikes function even suggesting a possible solution to make the bike riding easier with a total knee replacement. 5 Stars.

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Reply from OnBike Electric Bikes 2025.09.25

Hi Barry, that’s SO kind of you to leave such a glowing review. Thank you Sir, you’re a star! 🤩

Chris Walters 2025.08.23

     

Just bought a bike from Martin. Massively helpful and patient, answering all our questions, giving honest opinion, and helping make the purchase easy and informed. Highly recommended.

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Reply from OnBike Electric Bikes 2025.08.23

Thank you so much Chris for leaving such a positive review, we really do appreciate it!!
🚲