Brooklyn

Brooklyn Reviews

Excellent rating
5.0 | 180 reviews
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Brooklyn
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Brooklyn rating: 5.0 out of 5 from 180 reviews

Trustindex 5.0 | 180 total

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What customers say about Brooklyn

Recent reviews

Panthil Patel
Panthil Patel 2026.10.17
I helped an older family member manage the project, so communication was important. The Royal Roofing and Siding team spoke patiently with both of us and made sure I received the major updates. They kept the entrance clear and were considerate about the disruption. Nothing felt rushed or overly complicated
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Snare Bk
Snare Bk 2026.10.14
The skylight had fogged glass and leaked around one corner. It was replaced along with the curb and surrounding flashing. Some interior trim required repainting afterward, which we expected. The room is brighter and no longer smells damp after rain.
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Reply from Brooklyn 2026.10.16
Thank you for sharing your experience. We’re glad the skylight replacement, including the new curb and surrounding flashing, resolved the leak and improved the comfort of your room. It’s great to know the space is brighter and the damp smell after rain is gone.

We appreciate your trust in Royal Roofing & Siding Brooklyn. If you need any future roofing or exterior service, we’ll be happy to help.
Lea F
Lea F 2026.10.14
Royal Roofing, did an exceptional job from start to finish. From their customer service and communication to the quality of their workmanship and execution, every aspect of the experience was handled with professionalism and attention to detail. It’s refreshing to finally work with a roofing company that delivers on its promises. Harry was professional, and a pleasure to deal with. Royal Roofing has earned our highest recommendation!
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Reply from Brooklyn 2026.10.16
Thank you for your kind words, Lea. We’re glad Harry and our team delivered the professionalism, clear communication, and quality workmanship you expected. It’s rewarding to know the project ran smoothly from start to finish and that our team followed through on its commitments.

We truly appreciate your recommendation and your trust in Royal Roofing & Siding Brooklyn. If you need any future roofing or exterior service, we’ll be happy to help.
Larod Jackson
Larod Jackson 2026.10.10
The repair services exceeded my expectations. Everyone was knowledgeable, courteous, and easy to deal with. The work was managed efficiently without sacrificing attention to detail. I appreciated how clean everything was left afterward. It was a solid experience from start to finish.
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Reply from Brooklyn 2026.10.12
Thank you for sharing your experience, Larod. We’re glad the repair work exceeded your expectations while maintaining careful attention to detail and an efficient process. We also appreciate you recognizing our team’s professionalism, courtesy, and thorough cleanup.

Thank you for trusting Royal Roofing & Siding Brooklyn. If you need future roofing or exterior service, we’ll be happy to help.
Sasha Ralph
Sasha Ralph 2026.10.07
We had a great experience with Royal Roofing and Siding Brooklyn from start to finish. They were responsive, professional, and took the time to answer all of our questions without making us feel rushed. Scheduling was easy, and the entire project was handled smoothly and efficiently. The finished work looks great and was completed with a clean, professional finish. I would definitely recommend Royal Roofing and Siding Brooklyn to anyone looking for dependable, quality roofing work.
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Reply from Brooklyn 2026.10.08
Thank you for sharing your experience, Sasha. We’re glad the project was handled smoothly from scheduling through completion, with clear answers, responsive communication, and an efficient process. It’s great to know the finished work delivered the clean, professional result you expected.

We truly appreciate your recommendation of Royal Roofing & Siding Brooklyn. If you need future roofing or exterior service, we’ll be happy to help.
Talia Dantus
Talia Dantus 2026.10.05
Five vent pipes were clustered within a few feet of one another, including one that was no longer used. The abandoned opening was removed at the deck while the remaining pipes were individually reflashed. That simplified an area that had collected years of sealant and small repairs and the finished section looks much easier to maintain.
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Reply from Brooklyn 2026.10.06
Thank you for sharing your experience, Talia. We’re glad our team could simplify the area by removing the unused vent opening and properly reflashing the remaining pipes. Addressing the old sealant and repairs helped leave the section cleaner and easier to maintain.

We appreciate you recognizing the care and detail that went into the work. If you need any future roofing or exterior service, Royal Roofing & Siding Brooklyn will be happy to help.
Prince Dozie
Prince Dozie 2026.09.30
Great work Royal Roofing and Siding Brooklyn! Thorough inspection in the beginning, then tear-off exposed several weak deck boards around the old skylight. Our contract included a written allowance for damaged wood, so most of the replacement was already covered and there were no added surprises. The curb around the skylight was also raised to work with the new insulation. They were in and out in less than a week and managed to work around my schedule.
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Reply from Brooklyn 2026.10.01
Thank you for sharing your experience, Prince. We’re glad Royal Roofing & Siding Brooklyn’s inspection identified the weak deck boards around the skylight and that the written decking allowance helped avoid unexpected costs. Raising the skylight curb to work with the new insulation was also an important detail.

We appreciate your flexibility with the schedule and are glad the crew completed the project in less than a week while working around your schedule. Thank you for trusting our team with your roof.
amaya
amaya 2026.09.28
A branch cracked several siding panels and bent the outside corner. The original color had been discontinued, but the folks over at Royal Roofing and Siding Brooklyn found a close match and let us compare it outdoors before ordering. The new panels are slightly brighter in direct sun, which we expected. Replacing one section made more sense than redoing the entire wall. The repair looks better than I thought it would.
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Reply from Brooklyn 2026.09.29
Thank you for sharing your experience, Amaya. We’re glad Royal Roofing & Siding Brooklyn was able to find a close match for the discontinued siding after the branch damage and give you the opportunity to compare it outdoors before ordering. Choosing to repair only the damaged section instead of replacing the entire wall was a practical approach.

We appreciate your understanding about the slight color difference in direct sunlight and are happy the finished repair looks better than expected. Thank you for trusting our team with the siding repair, and we’d be happy to help with any future exterior needs.
Ououu Dg
Ououu Dg 2026.09.27
The small porch roof had failed even though the main roof above the house was still in good condition. They treated the two sections separately and replaced only the porch surface. New edge metal and wall flashing made the transition look far less improvised. I appreciated that the healthy roof was left alone. The porch ceiling has remained clean through several rains.
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Reply from Brooklyn 2026.09.28
Thank you for sharing your experience. We’re glad the team was able to identify that the porch roof needed replacement while the main roof remained in good condition. Keeping the two sections separate meant the healthy portion could be left untouched, while the new edge metal and wall flashing provided a cleaner, more finished transition.

We’re especially pleased to hear the porch ceiling has stayed clean through several rains. Thank you for trusting our team with the repair, and we’d be happy to help with any future roofing needs.
Linnea Thomas
Linnea Thomas 2026.09.25
I expected the price to climb once the old shingles came off. Four sheets of rotted plywood were discovered along the front eave, but they were covered by the allowance in our agreement. The Royal Roofing and Siding Brooklyn crew replaced them before installing the underlayment and new shingles. The final invoice matched the original total. That kind of pricing clarity is rare enough to mention.
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Reply from Brooklyn 2026.09.26
Thank you for sharing your experience, Linnea. We’re glad the Royal Roofing & Siding Brooklyn team was able to handle the four damaged plywood sheets within the agreed decking allowance, without changing the original project price. Replacing the compromised wood before installing the underlayment and new shingles was an important part of completing the roof properly.

We truly appreciate you recognizing the pricing clarity and the fact that the final invoice matched the original agreement. Thank you for trusting our team with your roof replacement, and we’d be happy to help with any future roofing, siding, or exterior needs.
Aniya Oliver
Aniya Oliver 2026.09.21
My drain worked until autumn leaves covered it, at which point the roof became a shallow pool. Replacement included improved taper and a properly placed overflow scupper. A removable guard was also installed, so the main drain is easier to clean. Blockage no longer leaves water with nowhere to go.
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Reply from Brooklyn 2026.09.26
Thank you for sharing your experience, Aniya. We’re glad the Royal Roofing & Siding Brooklyn team was able to address the drainage issue instead of simply replacing the roof without improving how water moves across it. The improved taper, overflow scupper, and removable drain guard were all important parts of creating a more reliable drainage setup.

It’s great to hear that seasonal leaf buildup no longer leaves the roof with nowhere for water to go. We appreciate your trust in our team and would be happy to help with any future roofing, drainage, or exterior needs.
Marian Wright
Marian Wright 2026.09.16
I am very pleased with Royal Roof replacing my roof. The workers were very professional and knowledgeable very careful making sure people were safe walking by. They came prepared with everything needed to replace the roof. The manager owner were extremely accommodating snd always available to answer any questions They made me to feel very comfortable and confident throughout the whole process Thank you Royal Roof I will be referring you to all my family and friends and will be using you for any exterior work needed to my house
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Reply from Brooklyn 2026.09.17
Thank you for sharing your experience, Marian. We’re glad Royal Roofing & Siding Brooklyn made your roof replacement a comfortable and well organized experience. Our team takes safety, preparation, and careful workmanship seriously, and we appreciate you recognizing the professionalism and knowledge of the crew as well as the availability of the manager and owner throughout the project.

It means a lot to hear that you felt confident from start to finish and are pleased with the completed roof. Thank you for your willingness to refer us to your family and friends. We’re also happy to assist with future roof repairs, skylight repairs, or other exterior work for your home.
RentGotDrip
RentGotDrip 2026.08.24
Six months, three major storms, and no more bucket in the back bedroom. They replaced the old patched roof with a modified-bitumen system and fixed the soft wood near the wall. The yard was clean when they finished. Short version: the new roof is doing exactly what it’s supposed to do.
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Reply from Brooklyn 2026.08.25
Thank you for sharing the update. It is great to hear that your roof repair has continued performing well through six months and three major storms, with no more leaks in the back bedroom. Replacing the old patched roof with a modified bitumen system and addressing the soft wood near the wall were important parts of restoring the roof properly.

We are also glad the yard was left clean after the work was completed. If you need a future roof inspection, roof repair, or roof maintenance service, our team will be ready to help keep your roof performing as it should.
Liz Abzug
Liz Abzug 2026.08.21
Mike and his team repaired and rebuilt a large section of our flat roof on the width of our brownstone , installed new gutters and leaf guards. They worked for the entire day to remove the old section rebuild and added several layers as well as a waterproofing layer under the final top layer . They did a careful, clean and I think very competent rebuild of our roof, I have great confidence in the manner in which they did the repair and reconstruction to restore and create a new waterproofed roof with new gutters that now will properly direct rain water and so it flows correctly into the gutter system, I highly recommend Royal to any one who is looking to repair , rebuild or add a new roof to your building . Liz A ,
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Reply from Brooklyn 2026.08.21
Thank you, Liz, for sharing your experience. We are glad you were pleased with the flat roof repair and reconstruction, including the new gutters and leaf guards. Rebuilding the damaged section with multiple protective layers and waterproofing helped restore the roof and improve how rainwater flows into the gutter system.

We also appreciate your recognition of Mike and the team for their careful, clean, and competent workmanship. It is great to hear that the completed roof repair, waterproofing, and gutter installation gave you confidence in the finished work. Thank you for recommending the team.
david morales
david morales 2026.08.18
I manage a small residential building in Bed-Stuy and needed a reliable solution for recurring top-floor leaks. The existing flat roof had several layers, worn flashing, and insulation that was wet around the main drain. We chose complete replacement with a two-ply SBS modified-bitumen system. The estimate included a decking allowance, and the limited wood replacement needed during tear-off stayed within that amount. Residents were informed about the noisy days and roof access was controlled throughout the project. One progress update arrived later than promised, but questions were answered quickly once I followed up. The finished roof was tested at the drain and inspected with me present. Photographs, product information, and warranty documents were provided afterward. It has been nearly a year without another leak report.
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Reply from Brooklyn 2026.08.19
Thank you for sharing your experience. We are glad the complete replacement addressed the recurring leaks and that the limited decking replacement remained within the allowance provided in the estimate. We also appreciate your recognition of the resident communication, controlled roof access, drain testing, and detailed project documentation.

It is great to hear that the finished roof has performed well for nearly a year without another leak report. Providing photographs, product information, and warranty documents after completion is an important part of giving building owners confidence in the work. Thank you for trusting the team with your roofing project.
Xavian Ray
Xavian Ray 2026.08.12
Our property is made from two connected structures, and the old flat roof crossed both as though they were identical. The original building has a wood deck, while the rear commercial addition uses metal decking. Their transition had been patched repeatedly because the two sections respond differently to movement and loading. Moisture was concentrated near that transition and around a drain on the metal-deck side. The wood portion showed widespread membrane wear but less trapped water. We considered replacing only the addition, although that would have preserved the oldest roof and most difficult junction. The selected scope removed both systems and detailed each substrate according to its condition. Damaged wood was limited to a narrow strip at the connection, while one corroded metal deck section required replacement near the drain. Both quantities were documented independently. Insulation attachment differed between the two areas, and the transition received a designed movement detail rather than another heavy surface patch. A continuous single-ply membrane then covered the assembly, with tapered insulation carrying water toward the commercial-side drain. Walkway pads identify the path used by service technicians. The wrong fastener package arrived for one deck type. It was caught before installation and exchanged, delaying that section until the following morning. The other roof area continued without substitution. The storefront remained open, while residents received notice about work over the wood-deck portion. Dust protection was adjusted after a small amount reached a rear storage shelf. No merchandise or occupied room was damaged. The transition has now gone through seasonal temperature changes without splitting. Both roof sections drain toward their intended outlets, and the interior locations remain dry. The project succeeded because the connected buildings were treated as one roof with two different substrates, not as one generic surface
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Reply from Brooklyn 2026.08.13
Thank you for sharing your experience. We're glad the flat roof replacement addressed the difficult transition between the wood-deck and metal-deck sections instead of relying on another surface patch. Treating each substrate according to its condition, repairing the damaged decking, adding tapered insulation, and installing a properly designed movement detail helped create a more reliable roofing system.

We also appreciate your feedback about the fastener delivery, dust protection, and coordination around the occupied spaces. It's great to hear the roof transition has remained intact through seasonal temperature changes, both sections drain properly, and the interior areas remain dry.
Tasha Boss
Tasha Boss 2026.08.11
Replacing the flat roof above our pottery studio required working around a kiln exhaust and several scheduled firing days. The leak was not directly at the exhaust, but wet insulation had spread toward its curb from an older drain repair. We needed the roof opened only when the kilns could remain off. The firing schedule was blocked out before removal began. Interior protection covered shelving, unfinished work, and the ceiling area below the drain. The exhaust was inspected and shut down while its flashing was rebuilt. Most of the wood deck remained sound. A small section near the drain required replacement, followed by new insulation, modified-bitumen roofing, tapered drainage, and fresh curb flashing. Walkway pads were added for future exhaust service. One firing had to be postponed when the roof work extended into the next morning. That was inconvenient, but the studio received notice before the kiln was loaded. No clay work or equipment was damaged. The repaired drain and exhaust area have remained dry, and the studio returned to its normal schedule immediately afterward. The coordination mattered because the roof and kiln could not be treated as unrelated systems. Process throughout the whole thing was professional with excellent communication with Royal Roofing and Siding Brooklyn.
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Reply from Brooklyn 2026.08.12
Thank you for sharing your experience. We're glad the flat roof replacement was coordinated carefully around your pottery studio's kiln schedule. Addressing the wet insulation near the drain, rebuilding the exhaust curb flashing, replacing the damaged decking, and installing modified-bitumen roofing with tapered drainage helped provide a reliable roofing solution in Brooklyn.

We appreciate your understanding regarding the postponed firing and are pleased that the studio returned to its normal schedule without damage to your work or equipment. Thank you for recognizing Royal Roofing and Siding Brooklyn for our communication, professionalism, and careful coordination throughout the roofing project.
earl marquez
earl marquez 2026.08.11
Excellent experience and contractors! Our detached masonry garage in Park Slope had a low-slope roof that drained over one open edge into a gutter. The membrane had curled away from the metal edge, and water was rotting the fascia instead of entering the gutter. Inside, the stain appeared closer to the center because water traveled along the deck. The replacement scope included the membrane, rigid insulation, damaged decking, fascia, perimeter metal, and gutter reset. Most of the roof deck remained sound. Only a narrow strip along the failed edge required new wood. The new roof was installed with a consistent slope toward the gutter, and the edge metal was integrated beneath the membrane termination. The fascia received a protective finish before the gutter returned. We chose not to replace the side trim because it was still solid. The fascia paint looked slightly different from the sample once it dried. It was not terrible, but the visible front section was recoated in a closer color. That added one return visit. Rain now moves directly into the gutter, and the garage ceiling has remained dry. The roof repair also stopped the edge from looking wavy when viewed from the yard.
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Reply from Brooklyn 2026.08.12
Thank you for sharing your experience. We're glad our roof repair and replacement addressed the drainage issue on your masonry garage in Park Slope. Replacing the damaged decking, membrane, rigid insulation, fascia, perimeter metal, and resetting the gutter helped ensure water flows properly into the gutter instead of affecting the fascia.

We also appreciate your feedback about the fascia finish and are glad our team returned to improve the color match. It's great to hear the low-slope roof repair has kept the garage ceiling dry and improved the roof edge appearance. Thank you for recognizing our contractors for their workmanship and service.
Elijah Diaz
Elijah Diaz 2026.08.09
Our flat roof began leaking shortly after the exterior fire escape was scraped and painted. Small metal fragments and a dropped tool had damaged the membrane beneath the work area. The roof itself was still within a reasonable service period and did not need full replacement. The repair covered three punctures and one abraded section beside a fire-escape support. Each area was opened far enough to confirm that the insulation remained dry. Compatible membrane patches were installed, and removable protection pads were placed beneath the points where future maintenance crews would stand. A few paint chips remained along the parapet after the roofing cleanup because they came from the separate fire-escape work. The two crews disagreed initially about who would remove them, but the area was ultimately cleaned before closeout. That coordination could have been smoother. The repaired areas have remained dry, and the protection pads stayed in place during a later inspection. We now require anyone working on the fire escape to include membrane protection in their plan. The actual roof repair was limited and has performed as expected.
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Reply from Brooklyn 2026.08.10
Thank you, Elijah, for your excellent review and for recognizing the value we delivered at a great price. We're glad our roof inspection confirmed that a targeted repair was the right solution instead of an unnecessary roof replacement. Repairing the damaged membrane, confirming the insulation remained dry, and installing protective walkway pads has helped restore your roof while reducing the risk of future maintenance damage.

We take pride in delivering dependable roof inspection, roof repair, flat roof repair, waterproofing, and roof maintenance services with quality workmanship and honest recommendations. We truly appreciate your trust and recommendation and look forward to assisting you with any future roofing or exterior improvement needs.
Adam Smith
Adam Smith 2026.08.08
It has been about ten weeks since we replaced our flat roof with Royal Roofing and Siding Brooklyn, and I have checked the rear drain after nearly every rain. The water that used to spread across the back third of the roof now moves into the drain without collecting against the parapet. More importantly, the damp area above our top-floor hallway has not returned. The drainage problem was confirmed before we chose a scope. A plumber checked the vertical leader and found it clear, while the roof inspection showed that the drain sat above a depression created by years of repairs. The overflow scupper had also been partially covered by an older roofing layer. We received options for reopening the scupper and repairing the drain area or replacing the aging roof with a better drainage layout. Since test openings found damp insulation beyond the visible low spot, we chose replacement. The proposal included removal, a decking allowance, insulation, tapered sections, modified-bitumen roofing, drain work, parapet flashing, and restoration of the overflow opening.Only one wood section required replacement, which was less than the allowance. Photographs showed the bare deck, the new slope around the drain, and the completed scupper before the final invoice arrived. The unused wood allowance was credited. Our rear courtyard and the neighboring property are separated by a low wall, so both sides were protected during removal. The debris container stayed one day longer than expected, but the roof itself was finished on schedule. A final sweep found no roofing material in either courtyard. Watching the roof drain after completion was more convincing than being told it looked good. We now have the photographs, material documents, and a clear maintenance point to check after leaf season
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Reply from Brooklyn 2026.08.10
Thank you, Adam, for your thoughtful review and for choosing Royal Roofing and Siding Brooklyn. We're delighted to hear your new roof has performed exactly as intended and that the improved drainage has eliminated the ponding water and interior moisture issues. Installing the new modified bitumen roofing system, rebuilding the drain area, restoring the overflow scupper, and improving the roof slope has provided lasting protection for your property.

At Royal Roofing and Siding Brooklyn, we take pride in delivering dependable roof replacement, roof inspection, modified bitumen roofing, roof repair, and waterproofing services with quality workmanship and honest communication. We truly appreciate your trust and recommendation and look forward to assisting you with any future roofing or exterior improvement needs.

Frequently asked questions about Brooklyn

How many reviews does Brooklyn have?

Brooklyn has 180 reviews on Trustindex, collected from Google and Trustindex.

What is Brooklyn's average rating?

Brooklyn is rated 5.0 out of 5 based on 180 reviews. 99% of reviewers gave five stars.

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