Verified Company
I had an appointment today with Dr. Friedman, and an incredible assistant whose name I’m embarrassed to say I’ve forgotten. While going to the dentist is not on my basket list, I can’t imagine nor do I remember a dental office where the patient’s comfort and input are so respected.
Dr. Friedman and her nameless assistant (shame on me) made sure I was listened to, and made every effort to ensure that their nervous patient felt at ease. And I did!
My previous appointments with Stephanie, a magic dental hygienist, have left me stunned. My past experiences have left me in pain, and determined not to be anywhere near a picture of a tooth! Not so with Stephanie! She pulls a rabbit out of a tube of toothpaste, and your teeth start shining and chattering about how much fun they had. Me too!
By this point, I believe you have made the assumption that I have always been a “reluctant (I’m being generous) patient.” Now, in the twilight
of my dental experiences, I have finally discovered there IS a better way—North Pointe Dental Associates!
So the secret is out! If you are tired of being afraid to go “to the dentist,” fear no more! North Pointe is waiting for you! Their entire staff gets kudos!
Best customer care service I have experienced in a long time. I felt like I had a spa day vs a dental experience. The entire staff made this first time customer feel very welcome. Excellent use of technology and the latest dental practices. I actually look forward to my next appointment!
