We moved cross-state and from start to finish they made the process easy with superb communication along the way. I believe that sometimes the best way to review a company is not only how they are when everything goes perfect, but how they respond when things don’t go exactly as planned. In this case, one of my TVs was cracked, very slightly, but as it is a big screen and thin type it caused an unfortunate break. I want to say, it certainly could happen to anyone - this is not at the fault of the tremendous care and service both the management team and the movers did, but rather things happen. In fact when I mentioned this they did not give the cold shoulder - they responded with true care and concern. I chose the least expensive protection plan, this was my choice. However, even so, they helped provide a much more significant reimbursement than they had to. This is the sign of a morally strong and competent company that looks after their clients. With all that being said I highly recommend using them and should I need moving services in the future I’ll continue to go with Moving of America.
Respuesta de Moving of America
2025.12.09
Dear Jason
Thank you so much for taking the time to share such a thoughtful and detailed review. We’re truly grateful for your trust in us during your cross-state move, and we’re thrilled to hear that our team’s communication and service helped make the process smooth from beginning to end.
We also genuinely appreciate your understanding regarding the TV issue. While we strive for perfection on every move, unforeseen situations can sometimes happen. Your recognition of how our team handled the situation means a great deal to us. We believe that standing by our clients, especially when things don’t go exactly as planned is what defines true service, and we’re glad our actions reflected that.
Thank you again for your recommendation and your kind words about our management team and movers. It was a pleasure serving you, and should you ever need moving services in the future, we’ll be here and honored to assist you again.
Best of luck
Moving of America Team
Thank you so much for taking the time to share such a thoughtful and detailed review. We’re truly grateful for your trust in us during your cross-state move, and we’re thrilled to hear that our team’s communication and service helped make the process smooth from beginning to end.
We also genuinely appreciate your understanding regarding the TV issue. While we strive for perfection on every move, unforeseen situations can sometimes happen. Your recognition of how our team handled the situation means a great deal to us. We believe that standing by our clients, especially when things don’t go exactly as planned is what defines true service, and we’re glad our actions reflected that.
Thank you again for your recommendation and your kind words about our management team and movers. It was a pleasure serving you, and should you ever need moving services in the future, we’ll be here and honored to assist you again.
Best of luck
Moving of America Team