Holiday Inn Munich City Centre Reviews

Cecilia Iliesu 2026.10.18

     

Very nice hotel. Large abd very clean rooms, easy access to city centre 15- 18 min walk

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Reply from Holiday Inn Munich City Centre

Hi Cecilia,

We’re delighted to hear you enjoyed your stay and appreciated our spacious, clean rooms and convenient location. Thank you for sharing your positive experience with us.

- The Staff at Holiday Inn Munich - City Centre

Ruiyang Xu 2026.10.17

     

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Reply from Holiday Inn Munich City Centre

Hallo Ruiyang Xu,

Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben.

- The Staff at Holiday Inn Munich - City Centre

Violeta Slavkovic 2026.10.16

     

Hotel je na odlicnoj lokaciji. Hrana je odlicna na dorucku, kao i u restoranu. Ali u hotelu ima mnogo miseva koji slobodno setaju: u lobiju, u restoranu, kuhinji, ispred i oko hotela!!!! Sobe su uzasno hladne, nema papuca niti dnevne opreme u kupatilu. Sve mora naknadno da se potrazi, a osoblje sa recpcije deluje kao da im je sve tesko i da su gosti dosadni! Opsti utisak vrlo razocaravajuci za Holiday inn!

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Reply from Holiday Inn Munich City Centre

Zdravo Violeta,

Hvala što ste podelili svoje iskustvo. Žao nam je što vaš boravak nije ispunio očekivanja, posebno u vezi sa higijenom i udobnošću soba. Vaša povratna informacija je veoma važna i odmah ćemo je proslediti našem timu kako bismo poboljšali uslugu. Nadamo se da ćemo imati priliku da vas ponovo ugostimo i pružimo vam bolje iskustvo.

- Osoblje Holiday Inn Munich - City Centre

Katharina Bertz 2026.10.15

     

I booked rooms for a delegation of 10 guests there, and when we had to deal with a really difficult, unpredictable situation, Mrs. Eisenacher was really helpful and very professionell. We are extremely grateful for her and her superiors support and can only recommend this Hotel!

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Reply from Holiday Inn Munich City Centre

Dear Katharina,
thank you for taking the time to share your experience. We are pleased to learn that our team’s support was helpful during a challenging situation and that your delegation felt well looked after. Your recommendation is greatly appreciated, and we will gladly share your kind recognition with our colleagues.

We look forward to the opportunity to welcome you and your guests back to Holiday Inn Munich – City Centre, and we remain committed to providing a consistent, high‑quality experience.

Best regards,
Holiday Inn Munich - City Centre

Gabriel Partington 2026.10.15

     

We were just there for one night but the rooms were clean, modern, and soundproof, hotel staff were very friendly and helpful, and we were even able to get an early check in and late checkout at no extra charge! It’s very conveniently located: supermarket directly below, underground access to S-bahn station, walkable from the east train station, and walkable to the downtown core where all the main attractions are. If you need to wait around, the lobby is huge and has lots of comfortable seating. Would definitely recommend for a stay in Munich!

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Reply from Holiday Inn Munich City Centre

Dear Gabriel,
thank you for taking the time to share your experience. We are pleased to hear that your overnight stay was comfortable and that our team’s assistance, along with the clean, contemporary room and quiet environment, supported a smooth visit. It is encouraging to know that our setting, with straightforward transport connections, made it easy to reach the city centre and explore nearby sights, and that our spacious lobby offered a practical place to pause.

We appreciate your recommendation and hope to welcome you back to Holiday Inn Munich – City Centre for another consistently high‑quality stay.

Sincerely,
pp Steffen C. Schmid - General Manager

Stefan König 2026.10.14

     

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Reply from Holiday Inn Munich City Centre

Hallo Stefan König,
vielen Dank für Ihre ausgezeichnete Bewertung. Es freut uns sehr zu erfahren, dass Sie Ihren Aufenthalt genossen haben und dass unsere Zimmer, unsere Lage und unsere Serviceleistungen zu einem angenehmen Besuch beigetragen haben.

Wir freuen uns darauf, Sie erneut im Holiday Inn Munich - City Centre begrüßen zu dürfen, und versichern Ihnen, dass wir uns weiterhin dafür einsetzen werden, Ihnen stets ein gleichbleibend hochwertiges Erlebnis zu bieten.

Holiday Inn Munich - City Centre

baaziz yossr 2026.10.14

     

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Reply from Holiday Inn Munich City Centre

Dear baaziz yossr,
thank you for sharing your rating. We are sorry to learn that aspects of your stay did not meet expectations, which can understandably affect overall comfort. For clarity, our intention is to provide well-maintained rooms, a convenient base, and attentive service across the stay. We value your perspective.

We hope to have the opportunity to welcome you back for an experience that feels more seamless and assured.

Sincerely,
Holiday Inn Munich - City Centre

Manuel Rigger 2026.10.13

     

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Reply from Holiday Inn Munich City Centre

Dear Manuel Rigger,

thank you for your rating of Holiday Inn Munich - City Centre. We are sorry to learn that your stay fell short of expectations. Unfortunately, we cannot address specifics because you did not describe what you were dissatisfied with. Our aim is to provide attentive service and a consistently pleasant experience.

We appreciate your feedback and hope to have the opportunity to welcome you back for a visit that better reflects our standards.

Sincerely,
Holiday Inn Munich - City Centre

Sanjarbek 2026.10.12

     

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Reply from Holiday Inn Munich City Centre

Dear Sanjarbek,

Thank you for your excellent rating. We are pleased to know that your stay met your expectations and that our team and facilities supported a comfortable visit.

We look forward to welcoming you back to Holiday Inn Munich - City Centre and providing a consistently high standard of hospitality.

Sincerely,
pp Steffen C. Schmid - General Manager

Evelyn Arencibia 2026.10.12

     

Everything was great, but we want to make a point to mention what a wonderful job Levo did at the hotels restaurant. We ate at the hotel restaurant 4 evenings out of the 6 evenings we stayed here, and he was amazing. He would remember our orders even when we were difficult 😄. We hope you know what a gem of an employee you have with him.

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Reply from Holiday Inn Munich City Centre

Dear Evelyn,

we’re thrilled to hear about your delightful dining experiences at our hotel restaurant and appreciate your kind words about Levo. It's wonderful to know he made such a positive impression during your stay. We’re proud to have him as part of our team and will certainly share your compliments with him. Thank you for choosing to dine with us so often!

Holiday Inn Munich - City Centre

Kelly Wolfe 2026.10.12

     

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Reply from Holiday Inn Munich City Centre

Dear Kelly,
thank you for rating your stay as good. We are pleased to know you valued our rooms, location, and services, and that your overall experience met expectations. Your recognition is appreciated by our team.

We look forward to welcoming you back to Holiday Inn Munich - City Centre for another comfortable and reliable stay.

Sincerely,
Holiday Inn Munich - City Centre

soso moonlight 2026.10.11

     

Amazing big hotel .nice veiws from my room and very nice employers I met..thanks..but i suggest to have more food tasty in the buffeait.

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Reply from Holiday Inn Munich City Centre

Hi,

We're happy to hear you enjoyed the views and found our team welcoming. Your feedback on the buffet is appreciated, and we’ll certainly consider it as we strive to enhance our offerings. Thank you for sharing your experience with us.

- The Staff at Holiday Inn Munich - City Centre

Anne-Marie Balfour 2026.10.10

     

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Reply from Holiday Inn Munich City Centre 2026.10.11

Hallo Anne-Marie,

Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben.

- Das Team des Holiday Inn München - Stadtzentrum

Orca 2026.10.07

     

This hotel offers a fantastic location that makes exploring Munich incredibly easy, putting you within walking distance or a quick transit ride to everything you could possibly need in the city. Beyond the convenience of the location, what truly sets this property apart is the outstanding management and customer service. I raised a concern during my stay, and the management team investigated and addressed it immediately with absolute transparency, professionalism, and genuine care. They went completely above and beyond my expectations to ensure my comfort and satisfaction 👍🏼

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Reply from Holiday Inn Munich City Centre 2026.10.08

Dear Orca,

thank you for sharing your impressions. We are pleased to learn that our location supported your plans to explore Munich with ease, and that our team’s approach contributed to a comfortable stay. We appreciate your recognition of our service and the way concerns were handled.

We look forward to welcoming you back to Holiday Inn Munich – City Centre and remain committed to providing a consistent, high‑quality experience.

Sincerely,
Guest Relation Team

Sararah 2026.10.07

     

Variety breakfast 🥞 great staff, nice gym, comfy bed, location is the best

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Reply from Holiday Inn Munich City Centre

Dear Sararah,

thank you for sharing your impressions. We are pleased to learn that you enjoyed the breakfast variety, found our team attentive, appreciated the gym, and rested well. It is also encouraging to hear that our setting suited your plans; for clarity, our location provides convenient S‑Bahn access to the city while offering a calm base for exploration.

For future stays, we offer a range of room categories and outlooks, and we do our best to align them with guest preferences. Should you need any complimentary items such as a toothbrush, slippers, conditioner or body lotion, these are available from reception on request.

We look forward to welcoming you again and remain committed to delivering a consistently comfortable stay at Holiday Inn Munich – City Centre.

Sincerely,
pp Steffen C. Schmid - General Manager

natan lederman 2026.10.06

     

מלון גדול. מיקום מרכזי. חניון צמוד. מרכז מסחרי קטן. קרוב לרכבת תחתית. ארוחת בוקר טובה. חדרים טובים. כולל מזגן.

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Reply from Holiday Inn Munich City Centre 2026.09.30

Dear Natan,

thank you for sharing your impressions of your stay. We are pleased to learn that you appreciated our central setting, the convenience of nearby transport and parking, and the comfort of our rooms and breakfast offering. It is encouraging to know the overall experience met your expectations.

We look forward to the opportunity of welcoming you back for another comfortable visit.

Sincerely,
Holiday Inn Munich - City Centre

ธนกร หาญวิวัฒนกิจ 2026.10.06

     

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Reply from Holiday Inn Munich City Centre 2026.10.07

Dear Guest,

Thank you for your excellent rating. We are pleased that our rooms, central location, and services supported a comfortable and convenient stay. Your recognition is appreciated by our team.

We look forward to welcoming you back to Holiday Inn Munich - City Centre and providing a consistently high standard of hospitality.

Yours faithfully,
on behalf of Steffen C. Schmid – General Manager

Jai Deep 2026.10.05

     

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Reply from Holiday Inn Munich City Centre 2026.10.05

Dear Jai Deep,

thank you for sharing your appreciation. We are delighted to hear that you enjoyed your stay.

We look forward to welcoming you back and remain committed to delivering a consistent, high‑quality experience at Holiday Inn Munich – City Centre.

Kind regards,
on behalf of Steffen C. Schmid – General Manager

Rama Rahimi 2026.10.03

     

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Reply from Holiday Inn Munich City Centre 2026.10.05

Dear Rama Rahimi,

Thank you for your excellent rating. We are pleased that our rooms, location, and services contributed to a comfortable and convenient stay. Your recognition is much appreciated by our team.

We look forward to welcoming you back to Holiday Inn Munich - City Centre and providing a consistently high standard of hospitality.

Best regards,
pp Steffen C. Schmid - General Manager

Elena Rueda-de-Leon 2026.10.02

     

Levo is awesome and so nice! And yes, they sell beer here... Oktoberfest beer 😊

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Reply from Holiday Inn Munich City Centre 2026.10.03

Bonjour Elena,

Nous sommes ravis que vous ayez apprécié votre séjour et l'accueil chaleureux de notre équipe, notamment Levo. C'est formidable que vous ayez pu profiter de la bière d'Oktoberfest chez nous. Nous espérons vous revoir bientôt pour une autre expérience mémorable.

- The Staff at Holiday Inn Munich - City Centre