Mccormick Middlesbrough Reviews

Paul Nixon 2026.07.25

     

Really kind and helpful staff. We’re supportive and understanding when I had an initial problem with my glasses. Would highly recommend.

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Reply from Mccormick Middlesbrough 2026.08.11

Thanks for the great review Paul, we really appreciate it :)

Margaret Russon 2026.06.08

     

I having been coming to this opticians for years now and they always go above and beyond and provide an excellent service. The staff are very friendly and helpful, they went to a lot of trouble to get me my sun-specs in time for my holidays. I like to support local independent businesses.

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Rebecca Mckeown 2026.05.01

     

Great friendly service staff couldn’t have been more attentive and nice. They talked me through every step so I could understand and helped me select some great glasses and I can now see again 😀 I would definitely recommend

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Reply from Mccormick Middlesbrough 2026.05.06

Thank you Rebecca for your lovely review! We're so glad you felt well looked after and happy with your new glasses. It’s great to hear everything was clearly explained. We really appreciate your recommendation!

Tracey Williams 2026.04.14

     

My first eye test in many years. All the staff were very helpful and friendly. Helped me choose the right frames for me. On collection, again the member of staff was, polite, friendly and ensured a perfect it. Would definitely recommend. Great service. Thank you.

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Reply from Mccormick Middlesbrough 2026.04.22

Thank you Tracey for your kind review. We’re really pleased to hear your first eye test in many years was such a positive experience and that our team helped you find the right frames. It’s great to know you were well looked after throughout, including on collection. We truly appreciate your recommendation and look forward to seeing you again.

Roslyn Williams 2026.04.08

     

The staff at the opticians are always very friendly and helpful. If they can they will fix your problem there and then. They are full of good information and advice, I recommend them highly.

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Reply from Mccormick Middlesbrough 2026.04.22

Thank you so much Roslyn for your kind review! We’re really glad to hear you find the team friendly, helpful, and informative. It’s always our aim to resolve things as quickly as possible, so your feedback means a lot. We truly appreciate your recommendation!

Helen OWENS 2026.04.05

     

As a family we have gone to Mccormick & Gorman since I was a kid. There service has always been brilliant. Their eye test it always thorough and Heather and Jackie's customer service is so warming when you walk in of a cold street. I'll never go else where.

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Reply from Mccormick Middlesbrough 2026.04.07

Thank you so much Helen for your lovely review and for your continued support over the years! We’re so pleased to hear you’ve always had a great experience with us. Heather and Jackie will be delighted to hear your kind words. We look forward to welcoming you again soon!

Fes Ramzan 2026.03.13

     

Staff were very polite and respectful.

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Reply from Mccormick Middlesbrough 2026.03.16

Thanks for the great review Fes, We really appreciate it!

Martin Blaney 2026.03.07

     

On my first visit to McCormick and Gorman I found the staff to be friendly, helpful and knowledgeable. A really lovely and welcoming atmosphere too. Recommended.

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Reply from Mccormick Middlesbrough 2026.03.16

Thank you Martin for your kind review. We're so pleased to hear you found our team friendly, helpful, and knowledgeable, and that you enjoyed the welcoming atmosphere. We really appreciate the recommendation.

Ruby Ali 2026.01.11

     

Best choice ever to have my glasses selected and order placed the service in Middlesbrough Oxford Road is superb first time took me less than an hour to select the frame I was looking for and wanted very satisfied and the lady who served me at the front desk is wonderful definetly changing my Opticians from Vision Express to here

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Reply from Mccormick Middlesbrough 2026.01.20

Thank you Ruby for your kind review. We’re thrilled you had such a positive experience and were very satisfied with the service. We really appreciate you choosing us and look forward to seeing you again.

Oliver Johnson 2026.01.09

     

I’ve been coming here for a few years and the service is always excellent. The staff are knowledgeable, welcoming and genuinely happy to help, whether it’s choosing glasses or dealing with any issues. Special mention to Marsha for being so helpful assisting me with my first pair of glasses, I’d highly recommend them.

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Reply from Mccormick Middlesbrough 2026.01.20

Thank you Oliver for your lovely feedback. We’re so glad you’ve always felt well looked after and that Marsha could help with your first pair of glasses. Your recommendation really means a lot to the team, and we look forward to seeing you again.

Marie Scott 2025.12.22

     

Excellent personalised experience (can tell they are not a massive chain). Went in to enquire about sunglasses and Marsha (Manager) was not only really knowledgable she was helpful/patient. Bought a pair with the confidence that they are exactly what is, not only, needed but will feel confident in. Would definitely recommend!!

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Reply from Mccormick Middlesbrough 2025.09.22

Thanks for the great review Marie, we really appreciate it :)

John Staley 2025.12.19

     

Good thorough in-depth eye test, staff very polite and friendly. Marsha was extremely efficient and organised. 10/10.

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Reply from Mccormick Middlesbrough 2025.12.23

Thank you John for your fantastic review! We’re delighted to hear you had a good, thorough eye test and found our team polite and friendly. Marsha will be especially pleased to hear your kind words about her efficiency. We truly appreciate your support and look forward to seeing you again.

Judy Hall 2025.11.18

     

Very professional, very pleasant and inviting. Very thorough. Clean, comfortable premises.

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Reply from Mccormick Middlesbrough 2025.11.21

Thank for the great feedback Judy, we really appreciate it!

Sharon Jones 2025.11.07

     

Had a lovely experience from start to finish , my eye test was explained to me, pics if the back of my eyes were shown, the choosing of my glasses was really good as the girls were helpful in choosing the right glasses that suited my face 😀 overall a great experience, & would highly recommend 😀

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Reply from Mccormick Middlesbrough 2025.11.21

Thank you so much Sharon for your lovely feedback! We're so glad to hear that you had a positive experience from start to finish. It's wonderful that you felt informed during your eye test and enjoyed selecting the perfect glasses with the help of our team. Your recommendation means the world to us, and we’re thrilled you had such a great experience. We look forward to welcoming you back soon!

Joseph Frame 2025.11.04

     

Brilliant service and reasonably priced.

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Reply from Mccormick Middlesbrough 2025.11.06

Thanks Joseph!

Amanda Power 2025.11.01

     

Mohammad was our optician today and what a wonderful person he is and what an A* service we received. He was thorough, clear and kind. He tested two children with respect and gave an appreciation of their ages. He was actually inspirational - to say the least - to my Son. Thank you. The ladies were also very kind and helpful. The store was clean and tidy and very welcoming. This was a wonderful experience. I can not recommend more! Thank you.

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Reply from Mccormick Middlesbrough 2025.11.06

Thank you so much Amanda for taking the time to share such a wonderful review. We’re delighted to hear that Mohammad made your visit such a positive and memorable experience — he’ll be thrilled to know his care and approach made such a difference, especially to your son. It’s lovely to hear that our team and practice environment helped make your visit so welcoming. Your kind words and recommendation mean a great deal to us, and we look forward to seeing you and your family again in the future!

Di Ward 2025.10.31

     

Heather helped me to pick a great pair of glasses - she went above and beyond Thank you

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Reply from Mccormick Middlesbrough 2025.11.06

Thank you so much Di for your lovely feedback! We’re delighted to hear that Heather was able to help you find the perfect pair of glasses and went above and beyond to make sure you were happy. We’ll be sure to pass on your kind words to her. Enjoy your new glasses, and we look forward to seeing you again soon!

David Holton 2025.09.09

     

Excellent service and advice.

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Reply from Mccormick Middlesbrough 2025.09.16

Thanks for the 5 star review David, we really appreciate it :)

alisha ahmed 2025.09.09

     

Marsha and Chris were a great help. My optician was great and listened to what I had to say and took his time with me. I've worn glasses since I was a kid and it's always a stress everytime I need new ones. The whole team took the stress out of it. Marsha was patient with me when I was choosing the glasses and gave me advice that actually helped. When I picked my glasses up it was the quickest I've ever walked away with a new pair, no major adjustments or feeling sick or something not being quite right. Thanks you to Marsha and Chris and my optician at the time. I have a new place to go for glasses now. Plus the glasses are great too!

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Reply from Mccormick Middlesbrough 2025.09.16

Thank you so much, Alisha, for sharing your experience with us. We’re thrilled to hear that Marsha, Chris, and your optician made the process stress-free and enjoyable for you. It’s wonderful to know you felt listened to, supported, and happy with your new glasses right away. We’ll be sure to pass on your kind words to the team—they’ll be delighted. We look forward to welcoming you back whenever you need us!

Hannah Wilson 2025.09.09

     

Everyone was super lovely and accommodating. The optician Julie was super funny and easy to talk to.

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Reply from Mccormick Middlesbrough 2025.09.16

Thank you, Hannah, for your lovely feedback! We’re so glad you felt welcomed and at ease during your visit. Julie will be delighted to know you enjoyed your appointment with her. We really appreciate your kind words and look forward to seeing you again.