Very professional, answered all our questions, would recommend.
Larry came over looked at our house size and gave us a Fantastic deal on a new Coleman system to Heat/Cool our home in July. His team did a great job installing the unit and we couldn’t be happier. Our Hot Water heater went in September and Larry took care of us on a New Hybrid system. His team showed us the ways to maximize the way we use it and this system meets our daily use. The price and the craftsmanship with Carter Mechanical will keep us coming back. Please give them a call you won’t regret it.
Reply from Carter Mechanical Heating and Cooling Specialists
2021.03.18
Thank you so much for your feedback and letting us know how we are doing. We love happy Customers and we truly appreciate your business!
Our boiler was in lock down, and we needed help. Called for an appointment and Larry came out the next day. Explained to my husband what was wrong and what he did to fix it. Very knowledgeable.
Reply from Carter Mechanical Heating and Cooling Specialists
2025.10.10
Thank you for sharing your experience, Deborah! We are glad we could help with your boiler issue and that Larry was able to quickly diagnose the problem and explain the solution clearly. We strive to provide knowledgeable and efficient service to all our customers. Thank you for choosing Carter Mechanical.
EVERYTHING was top notch. 5⭐️
Reply from Carter Mechanical Heating and Cooling Specialists
2026.09.09
Thank you for your 5 star review and letting us know how we are doing. We truly appreciate your business.
Phenomenal experience
These rating scales always seem to have 5 or 10 stars and Carter Mechanical deserves about a million stars. I’ve called on them a few times in the past for minor repairs to my furnace and air conditioning unit. Of course, things seem to break at the most inopportune times, like 1030pm on a Tuesday, during the Lions Game on a Sunday afternoon or in the middle of Thanksgiving dinner. It doesn’t matter to Carter Mechanical because when you call, they respond. When the time came to replace my heating and air conditioning, they were the first company that came to mind. I had recently lost my significant other, so major decisions like this looked a little different. I just knew I wanted a company that I could trust. Larry came to my house to give me an estimate, and I knew within about 5 minutes into my conversation with him that they were the company I would be doing business with and there would be no need for another estimate. He thoroughly explained everything that would need to happen and why, what all my options were from the lowest end to the highest end and everything in between and answered all my questions along the way. He certainly knows his stuff! The estimate was very reasonable and right in line with what I thought it would be. I never missed one minute of work for the install and was kept informed of everything that was happening along the way. My house was in perfect condition every day when I came home from work. From the first phone call with Andilyn, to the last phone call with the install technicians my experience was PHENOMENAL!!! They have my business for life!
Date of experience: 26 August, 2026
Date of experience: 26 August, 2026
Reply from Carter Mechanical Heating and Cooling Specialists
2026.08.26
Thank you for your review and letting us know how we are doing.
Our AC went out on the hottest week. Since the whole HVAC system was 26 years old we were unsure whether to replace only AC or the whole system. I had several other companies estimates, but Larry was the only one who took the time to look over the heating system and explain to me the signs he was observing that our heat exchanger was possibly cracked. The price was competitive to the other estimates and I am so glad we chose Carter Mechanical as our heat exchanger did have 3 cracks in it! I received the estimate and called on Monday to accept the quote and by Thursday afternoon our installation was complete. While the technician was here they noticed a problem with the venting on our hot water tank and repaired that also! It nice to have the AC back on with this heat and it's comforting to know we will be safe this winter too.
Reply from Carter Mechanical Heating and Cooling Specialists
2026.07.16
Thank you so much for taking the time to share your experience and for trusting Carter Mechanical with your home comfort.
We're so glad Larry was able to provide the information you needed to make an informed decision. Our goal is never to sell equipment you don't need—it's to thoroughly evaluate your system, explain what we find, and help you choose the best solution for your home and family.
Finding the cracked heat exchanger and correcting the water heater venting issue are great examples of why we believe every installation starts with a complete inspection. Your family's comfort is important, but your safety always comes first.
We're happy we could get your new system installed quickly during such a hot week, and we truly appreciate your kind words about our team. Thank you again for choosing Carter Mechanical. We look forward to keeping your home comfortable for many years to come!
We're so glad Larry was able to provide the information you needed to make an informed decision. Our goal is never to sell equipment you don't need—it's to thoroughly evaluate your system, explain what we find, and help you choose the best solution for your home and family.
Finding the cracked heat exchanger and correcting the water heater venting issue are great examples of why we believe every installation starts with a complete inspection. Your family's comfort is important, but your safety always comes first.
We're happy we could get your new system installed quickly during such a hot week, and we truly appreciate your kind words about our team. Thank you again for choosing Carter Mechanical. We look forward to keeping your home comfortable for many years to come!
Larry is super friendly and informed me along the way while doing my spring check up. He set up a plan with me about what he would be looking at during my fall check up. Overall a fantastic experience. I highly recommend Larry for all your heating and cooling needs!😁
Reply from Carter Mechanical Heating and Cooling Specialists
2025.06.25
Thank you so much for the kind words and recommendation! 😊 We're thrilled to hear that Larry provided such a friendly and informative experience during your spring check-up. It’s great to know he took the time to walk you through the process and plan ahead for the fall. We’ll be sure to pass along your compliments to him! Looking forward to continuing to serve your heating and cooling needs.
Reply from Carter Mechanical Heating and Cooling Specialists
2026.07.09
Thank you so much for the 5-star rating! We appreciate you taking the time to support Carter Mechanical. We're grateful for your trust in our team and look forward to serving you again in the future.
Reply from Carter Mechanical Heating and Cooling Specialists
2026.07.09
Thank you for your 5-star review! We truly appreciate your support and are grateful you chose Carter Mechanical. It was our pleasure to serve you, and we look forward to helping you again whenever you need us!
Carter Mechanical installed a new air conditioner and improved my ventilation system… They did an awesome job! The installers were Professional, Courteous, and Friendly! I would heavily recommend Carter Mechanical, the only HVAC company I ever plan to use!!!
Reply from Carter Mechanical Heating and Cooling Specialists
2026.06.30
Thank you so much for your wonderful review! We're thrilled to hear you're happy with your new air conditioner and improved ventilation system. Our team takes great pride in providing professional, courteous service, and we're glad our installers made such a positive impression. We truly appreciate your recommendation and your trust in Carter Mechanical. Thank you for choosing us—we look forward to being your HVAC company for many years to come!
Rating Carter Mechanical 5 stars simply isn’t enough. Larry, 1st off, is the most knowledgeable man when it comes to anything HVAC related. We truly appreciate the time he took to throughly explain everything to us and the “no pressure to buy” that he exemplifies. The installation crew we had was top notch. These guys took their time to make sure everything was spot on. No mess left behind, welcoming to our fur babies that just wanted to see what was going on, respectful and very kind. Jeff was also amazing as he listened to our needs and brainstormed a game plan with my husband to get the future jobs done. Highly recommend Carter Mechanical to anyone that needs HVAC work!
Reply from Carter Mechanical Heating and Cooling Specialists
2026.06.09
Thank you so much for your amazing review and for trusting Carter Mechanical with your HVAC needs! We truly appreciate your kind words about Larry, Jeff, and our installation team.
Providing honest advice, taking the time to educate our customers, and delivering quality workmanship without pressure are values we take great pride in. We're especially happy to hear that our crew treated your home with respect and even made friends with your fur babies along the way!
Your recommendation means a great deal to all of us. Thank you again for choosing Carter Mechanical, and we look forward to helping you with any future heating, cooling, or home comfort needs.
Providing honest advice, taking the time to educate our customers, and delivering quality workmanship without pressure are values we take great pride in. We're especially happy to hear that our crew treated your home with respect and even made friends with your fur babies along the way!
Your recommendation means a great deal to all of us. Thank you again for choosing Carter Mechanical, and we look forward to helping you with any future heating, cooling, or home comfort needs.
Great job and on time
Reply from Carter Mechanical Heating and Cooling Specialists
2026.06.02
Thank you for your review! We're glad to hear you were happy with our service and that everything was completed on time. We appreciate your business and look forward to helping you again in the future.
Reply from Carter Mechanical Heating and Cooling Specialists
2026.04.06
Thank you so much for your kind review! We’re really glad you had a great experience. If there’s anything we can do to make your next visit a 5-star one, we’d love to hear your feedback!
I had the best experience with this company. It's hard to find good reliable, go outta their way, contractors around here. I've had my share of not so great. Carter mechanical went above n beyond helping me get a water heater. The receptionist didn't stop. She called and dealt with homeserve so many times. Semco. She cared and fought to help me. The guys were also amazing explaining everything step by step from start to finish. I've already recommended them to others that need stuff like I did. Very grateful! Thank u once more to all of u at carter.
Reply from Carter Mechanical Heating and Cooling Specialists
2026.04.06
Rachel, thank you so much for your kind words! We’re glad our team could be there for you every step of the way. Your recognition means a lot to us, and we truly appreciate your recommendations. Don’t hesitate to reach out if you ever need anything!
Larry really knows his Geothermal Furnaces. Watched whole time he was here. Took time to explain things to me which I value. Things weren't as bad as expected. I would call on Larry again.
Reply from Carter Mechanical Heating and Cooling Specialists
2026.03.16
Thank you for sharing your experience, Richard! We're thrilled to hear that Larry was able to exceed your expectations with his knowledge and service on your Geothermal Furnace. It's great to hear that he took the time to explain things to you and that things turned out better than expected. We truly appreciate your feedback and look forward to assisting you again in the future.
Outstanding service! Appreciate this company!
Reply from Carter Mechanical Heating and Cooling Specialists
2026.03.09
Thank you, Gerald! We are thrilled to hear that you had an outstanding experience with our service. We appreciate your kind words and are grateful for your support. We look forward to serving you again in the future.
Reply from Carter Mechanical Heating and Cooling Specialists
2026.02.27
Thank you for the 5 star review. It was a pleasure doing business with you and appreciate your business.
The guys did a great job. Friendly, and knowledgeable. Very thorough, couldn't ask for better service.
Reply from Carter Mechanical Heating and Cooling Specialists
2026.02.25
Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. Our team takes great pride in being friendly, knowledgeable, and thorough, and it means a lot to hear that reflected in your visit. We look forward to serving you again!