Greatness in the end from Garrett & Co. Kids love the addition. The backyard makeover is like night and day. With the custom cast stone, it feels like we are in Europe (memories from 5 yrs ago and when we were younger than that). The spa centered over the pool into the house is sweet. Spillover and lighting work well.
What customers say about Blue Haven Pools & Spas
Recent reviews
Thank you to Garrett and the team for completing our project on time and within the scope of our agreement. The finished product is beautiful. We have received great compliments on the work. We are excited to enjoy our new pool and spa for years to come. We appreciate the Blue Haven team for making this dream into a reality!
Reply from Blue Haven Pools & Spas
2026.10.29
Thank you, Eduardo, for taking the time to leave a review. We appreciate your feedback!
Working with Dale at Blue Haven has been a positive experience throughout our spa and pool renovation project. He responds quickly, helps resolve any touch ups or issues and communicates well. We love the look of our updated pool and spa and definitely recommend hiring them for your project!
Reply from Blue Haven Pools & Spas
2026.10.29
Thank you, Meritt! It's fantastic to hear about your positive experience with Dale during your spa and pool renovation. We're glad you love the updated look and appreciate your recommendation!
Blue Haven was exceptional in all ways. Dale Mansfield oversaw our construction and has been great in the follow up work. I highly recommend Blue Haven, as their work is top quality and their communication and customer services is absolutely amazing.
Reply from Blue Haven Pools & Spas
2026.10.29
Thank you, Chris! We're grateful for your kind words and recommendation. It's wonderful to hear that Dale's oversight and our team's communication made a positive impact on your experience.
Great company to work with. Has been a very easy experience and would use them again if I build another pool.
Reply from Blue Haven Pools & Spas
2026.10.29
Thank you, Jeff! We're glad to hear you had an easy experience with us. We appreciate your support and look forward to working with you again on your next pool project!
Our project manager, Diego, was hands down the best PM I’ve ever dealt with. He was communicative, honest and always went above and beyond. Blue haven was great all around but would honestly recommend them because of Diego. Great work all around
Reply from Blue Haven Pools & Spas
2026.10.29
Thank you, Carter! We're glad to hear that Diego made such a positive impact on your experience. Your recommendation means a lot to us, and we appreciate your kind words about our team.
Reply from Blue Haven Pools & Spas
2026.10.29
Thank you, Amy, for taking the time to leave a review. We appreciate your support!
Had a great experience working on a pool with Blue Haven CLT. Gavin the project manager was awesome and made the process easy and painless. Would definitely recommend this company great work!
Reply from Blue Haven Pools & Spas
2026.10.29
Thank you, Denis! We're glad to hear you had a great experience with Blue Haven CLT. It's wonderful to know that Gavin made the process easy for you. We appreciate your recommendation and support!
⭐⭐⭐⭐⭐ Outstanding Experience with Gavin Biltcliffe – Blue Haven Pools
I want to give a special thank you to Gavin Biltcliffe, Project Manager at Blue Haven Pools in Charlotte, NC, for doing an absolutely outstanding job on our pool project.
Pool was far from a typical installation. It was built on a challenging hillside, making the entire project extremely complicated and requiring careful planning, coordination, and execution. Gavin handled every challenge with professionalism, knowledge, and attention to detail.
What impressed me most was his exceptional customer service, consistent communication, and excellent scheduling. He kept us informed throughout the entire process, coordinated everything efficiently, and made a very complicated project feel well organized and manageable.
The final result is absolutely amazing and exceeded our expectations!
Projects like this really show the difference a great project manager can make. Gavin truly deserves recognition for his dedication, hard work, and commitment to customer satisfaction.
I would highly recommend Gavin Biltcliffe and Blue Haven Pools to anyone considering building a pool, especially if their project involves challenging terrain or complex construction.
Thank you, Gavin, for a job exceptionally well done!
Reply from Blue Haven Pools & Spas
2026.10.28
Thank you, Max, for your wonderful feedback! We're so glad to hear about your outstanding experience with Gavin and the successful completion of your pool project. Your recommendation means a lot to us, and we appreciate your recognition of Gavin's hard work and dedication. Enjoy your amazing new pool!
Gavin recently took over my pool. In the 2 short weeks he has come over and introduced himself, plus handled a water issue due to a rubber ring that had become loose. He also came over today to adjust my pool cleaner. Very nice young man and extremely knowledgeable. Thanks Gavin
Reply from Blue Haven Pools & Spas
2026.10.28
Thank you, Sharon! We appreciate your kind words about Gavin and are glad to hear he's been helpful and knowledgeable with your pool. Your satisfaction means a lot to us!
Enjoyed working with Blue Haven and Garrett on our new pool built. Pool is beautiful and the construction went according to schedule.
Reply from Blue Haven Pools & Spas
2026.10.28
Thank you, Danielle! We're glad to hear you enjoyed working with Blue Haven and Garrett on your new pool. It's wonderful to know that everything went according to schedule and that you love the result!
Zach and the Blue Haven team did a great job.
Reply from Blue Haven Pools & Spas
2026.10.21
Thank you, Greg! We're glad to hear that you had a great experience with Zach and the Blue Haven team. Your feedback means a lot to us!
We have built two pools now through Blue Haven. While the process was not completely without hiccups, this is true with any contractor and we are so happy with the finished product. Garrett was really committed to making sure the finished product turned out great. We are down to just a few punch list items and I know as soon as those are finished we will be ready to enjoy our new pool for a long time. Miguel did our hardscaping and it turned out absolutely perfect.
Reply from Blue Haven Pools & Spas
2026.10.07
Thank you, Elizabeth! We're so glad to hear that you're happy with your pools and that Garrett and Miguel made a positive impact on your experience. Enjoy your new pool!
Our experience with Blue Haven was exceptional from sales to project completion. Nathalie walked us through the entire project, and made sure we were happy with the design. Billy, our project manager, kept everything on track. He always knew where we were on the project, informed us of next steps, and paid attention to detail. Billy stayed true to the timeline, and managed to finish the project before the proposed completion date. If you want a pool company that responds quickly to questions, cares about the final outcome, and checks in repeatedly, I highly recommend Blue Haven.
Reply from Blue Haven Pools & Spas
2026.10.20
Thank you, Colleen! We're so glad to hear you had an exceptional experience with Blue Haven. Nathalie and Billy truly appreciate your kind words and dedication to ensuring your satisfaction. Your recommendation means a lot to us!
Reply from Blue Haven Pools & Spas
2026.10.20
Thank you, Andressa, for taking the time to leave a review. We appreciate your support!
Diego was friendly, responsive, and very good at his job. I highly recommend Blue Haven. They helped me coordinate a leak repair, redid all of my coping and replace some tiles.
Reply from Blue Haven Pools & Spas
2026.10.19
Thank you, Malissa! We appreciate your kind words about Diego and are glad to hear that you had a great experience with our team at Blue Haven. Your recommendation means a lot to us!
Never thought of myself as a pool guy, but Gavin and blue haven team did a great job. I’ll definitely recommend them to all my friends
Reply from Blue Haven Pools & Spas
2026.10.19
Thank you, Ryan! It's fantastic to hear that Gavin and the Blue Haven team made such a positive impression on you. We appreciate your recommendation and support!
Blue haven pools and Gavin the PM have made our backyard dream come true. From start to finish they were attentive and made the process simple and fun. 10/10 would recommend to anyone.
Reply from Blue Haven Pools & Spas
2026.10.19
Thank you, Harrison! We're so glad to hear that Blue Haven Pools and Gavin made your backyard dream a reality. Your recommendation means a lot to us!
Very professional, friendly, on time, and excellent work. Was very happy with our final product, the pool was perfect!!!
Reply from Blue Haven Pools & Spas
2026.10.14
Thank you, Jayanti! We're so glad to hear that you were happy with the final product and our team's professionalism and friendliness. Your satisfaction means a lot to us!
Frequently asked questions about Blue Haven Pools & Spas
How many reviews does Blue Haven Pools & Spas have?
Blue Haven Pools & Spas has 579 reviews on Trustindex, collected from Google and Trustindex.
What is Blue Haven Pools & Spas's average rating?
Blue Haven Pools & Spas is rated 4.9 out of 5 based on 579 reviews. 96% of reviewers gave five stars.
Are Blue Haven Pools & Spas reviews verified?
Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.
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Use the "Write a review" button on this page to share your own experience with Blue Haven Pools & Spas.