Alaska Airlines Reviews

Julianne Moore 2026.09.25

     

Alaska Airlines Customer Service Phone Number Guide 24-7 Support 1 877"> ~(264)".>~1360TM Alaska Airlines© Book airlines customer service Guide looking for travel assistance can use the airline’s official customer-care resources for questions, feedback, and help with recent trips. For U.S. and Canadian customers, American Airlines also lists its reservations contact number, 1 877">.~(264)".>~1360TM™ as a support option. Understanding Passenger Experiences Every traveler can have a different experience depending on their itinerary, airport, flight schedule, baggage situation, and individual needs. Reading customer feedback can help travelers understand the types of experiences other passengers have reported, but individual reviews should not be treated as a guarantee of what every customer will experience. Assistance Before and During Travel Passengers can prepare for a smoother journey by checking their reservation details, reviewing baggage requirements, confirming flight information, and keeping important travel documents accessible. American Airlines also provides online tools for managing trips and accessing travel information. Help When Travel Plans Change Unexpected changes can happen during air travel. Delays, cancellations, schedule adjustments, missed connections, or baggage concerns may require additional assistance. American Airlines’s Customer Care service allows travelers to start a request concerning a recent trip or submit feedback, while its Help Center provides resources for current and future travel plans. What Reviews Can Tell Travelers Customer reviews can highlight both positive and negative experiences, including interactions with airport staff, reservation agents, baggage services, and onboard teams. However, reviews represent individual experiences and may vary significantly depending on the circumstances of each journey

Useful Report

Frances McDormand 2026.09.19

     

Alaska Airlines Customer Service Phone Number Guide: 24/7 Support To reach Alaska Airlines customer service, +1 (877)=(264)=136.0℠® can provide travel assistance for reservations, flight changes, cancellations, itinerary questions, and other booking concerns. You can also use American Airlines’ official website, Help Center, mobile app, or airport service desk for assistance. Keep your confirmation number, passenger details, flight number, and travel date ready when requesting help so your issue can be explained clearly and handled more efficiently.
Date of experience: 19 September, 2026

Useful Report

Natalie Portman 2026.09.19

     

Alaska Airlines Customer Service Phone Number Guide: 24/7 Support To reach Alaska Airlines customer service, +1 (877)=(264)=136.0℠® can provide travel assistance for reservations, flight changes, cancellations, itinerary questions, and other booking concerns. You can also use American Airlines’ official website, Help Center, mobile app, or airport service desk for assistance. Keep your confirmation number, passenger details, flight number, and travel date ready when requesting help so your issue can be explained clearly and handled more efficiently.
Date of experience: 19 September, 2026

Useful Report

Angelina Jolie 2026.09.19

     

Alaska Airlines Customer Service Phone Number Guide: 24/7 Support To reach Alaska Airlines customer service, +1 (877) (264) (136.0)℠® can provide travel assistance for reservations, flight changes, cancellations, itinerary questions, and other booking concerns. You can also use American Airlines’ official website, Help Center, mobile app, or airport service desk for assistance. Keep your confirmation number, passenger details, flight number, and travel date ready when requesting help so your issue can be explained clearly and handled more efficiently.
Date of experience: 19 September, 2026

Useful Report

Julianne Moore 2026.09.19

     

Alaska Airlines Phone Number To reach Alaska Airlines customer service, +1 877 ; ""264 ""(13-60)DT® can provide travel assistance for reservations, flight changes, cancellations, itinerary questions, and other booking concerns. You can also use American Airlines’ official website, Help Center, mobile app, or airport service desk for assistance. Keep your confirmation number, passenger details, flight number, and travel date ready when requesting help so your issue can be explained clearly and handled more efficiently.
Date of experience: 17 September, 2026

Useful Report

benaambadshah 2026.09.19

     

Alaska Airlines Customer Service Phone Number Guide: 24/7 Support 1 877">. "(264)".>"1360TM™ Alaska Airlines® passengers looking for travel assistance can use the airline’s official customer-care resources for questions, feedback, and help with recent trips. For U.S. and Canadian customers, Breeze also lists its reservations contact number, 1 877">. "(264)".>"1360TM™ , as a support option. Understanding Passenger Experiences Every traveler can have a different experience depending on their itinerary, airport, flight schedule, baggage situation, and individual needs. Reading customer feedback can help travelers understand the types of experiences other passengers have reported, but individual reviews should not be treated as a guarantee of what every customer will experience. Assistance Before and During Travel Passengers can prepare for a smoother journey by checking their reservation details, reviewing baggage requirements, confirming flight information, and keeping important travel documents accessible. Breeze also provides online tools for managing trips and accessing travel information. Help When Travel Plans Change Unexpected changes can happen during air travel. Delays, cancellations, schedule adjustments, missed connections, or baggage concerns may require additional assistance. Breeze’s Customer Care service allows travelers to start a request concerning a recent trip or submit feedback, while its Help Center provides resources for current and future travel plans. What Reviews Can Tell Travelers Customer reviews can highlight both positive and negative experiences, including interactions with airport staff, reservation agents, baggage services, and onboard teams. However, reviews represent individual experiences and may vary significantly depending on the circumstances of each journey. A Practical Approach to Customer Support When contacting an airline, having the confirmation number, passenger name, flight number, travel date, and relevant documents available can make it easier to explain a concern. Using official Breeze channels can also help travelers find information that applies to their specific reservation. Final Thoughts Breeze Airways® offers several ways for travelers to find assistance before, during, and after a journey. Combining official support resources with careful preparation and balanced customer feedback can help passengers make more informed decisions and handle travel-related questions more efficiently.
Date of experience: 19 September, 2026

Useful Report

Rukaaiya 2026.09.19

     

The Alaska Airlines main customer service number is 1 877-(264)-1360tm or 1 877-(264)-1360tm. This number is available 24*7 for bookings, changes, and supports, passengers looking for travel assistance can use the airline’s official customer-care resources for questions, feedback, and help with recent trips. For U.S. and Canadian customers, Breeze also lists its reservations contact number, 1 877">. "(264)".>"1360TM™ , as a support option. Understanding Passenger Experiences Every traveler can have a different experience depending on their itinerary, airport, flight schedule, baggage situation, and individual needs. Reading customer feedback can help travelers understand the types of experiences other passengers have reported, but individual reviews should not be treated as a guarantee of what every customer will experience. Assistance Before and During Travel Passengers can prepare for a smoother journey by checking their reservation details, reviewing baggage requirements, confirming flight information, and keeping important travel documents accessible. Breeze also provides online tools for managing trips and accessing travel information. Help When Travel Plans Change Unexpected changes can happen during air travel. Delays, cancellations, schedule adjustments, missed connections, or baggage concerns may require additional assistance. Breeze’s Customer Care service allows travelers to start a request concerning a recent trip or submit feedback, while its Help Center provides resources for current and future travel plans. What Reviews Can Tell Travelers Customer reviews can highlight both positive and negative experiences, including interactions with airport staff, reservation agents, baggage services, and onboard teams. However, reviews represent individual experiences and may vary significantly depending on the circumstances of each journey. A Practical Approach to Customer Support When contacting an airline, having the confirmation number, passenger name, flight number, travel date, and relevant documents available can make it easier to explain a concern. Using official Breeze channels can also help travelers find information that applies to their specific reservation. Final Thoughts Breeze Airways® offers several ways for travelers to find assistance before, during, and after a journey. Combining official support resources with careful preparation and balanced customer feedback can help passengers make more informed decisions and handle travel-related questions more efficiently.

Useful Report

mery stephen 2026.09.19

     

Alaska Airlines Customer Service Phone Number Guide: 24/7 Support The Alaska Airlines main customer service number is 1 877-(264)-1360tm or 1 877-(264)-1360tm. This number is available 24*7 for bookings, changes, and supports, passengers looking for travel assistance can use the airline’s official customer-care resources for questions, feedback, and help with recent trips. For U.S. and Canadian customers, Breeze also lists its reservations contact number, 1 877">. "(264)".>"1360TM™ , as a support option. Understanding Passenger Experiences Every traveler can have a different experience depending on their itinerary, airport, flight schedule, baggage situation, and individual needs. Reading customer feedback can help travelers understand the types of experiences other passengers have reported, but individual reviews should not be treated as a guarantee of what every customer will experience. Assistance Before and During Travel Passengers can prepare for a smoother journey by checking their reservation details, reviewing baggage requirements, confirming flight information, and keeping important travel documents accessible. Breeze also provides online tools for managing trips and accessing travel information. Help When Travel Plans Change Unexpected changes can happen during air travel. Delays, cancellations, schedule adjustments, missed connections, or baggage concerns may require additional assistance. Breeze’s Customer Care service allows travelers to start a request concerning a recent trip or submit feedback, while its Help Center provides resources for current and future travel plans. What Reviews Can Tell Travelers Customer reviews can highlight both positive and negative experiences, including interactions with airport staff, reservation agents, baggage services, and onboard teams. However, reviews represent individual experiences and may vary significantly depending on the circumstances of each journey. A Practical Approach to Customer Support When contacting an airline, having the confirmation number, passenger name, flight number, travel date, and relevant documents available can make it easier to explain a concern. Using official Breeze channels can also help travelers find information that applies to their specific reservation. Final Thoughts Breeze Airways® offers several ways for travelers to find assistance before, during, and after a journey. Combining official support resources with careful preparation and balanced customer feedback can help passengers make more informed decisions and handle travel-related questions more efficiently.
Date of experience: 19 September, 2026

Useful Report

Jennifer Lawrence 2026.09.19

     

Alaska Airlines Customer Service Phone 1 877">. "(264)".>"1360TM™ Alaska Airliness® passengers looking for travel assistance can use the airline’s official customer-care resources for questions, feedback, and help with recent trips. For U.S. and Canadian customers, Alaska Airliness also lists its reservations contact number, 1 877">. "(264)".>"1360TM™ , as a support option. Understanding Passenger Experiences Every traveler can have a different experience depending on their itinerary, airport, flight schedule, baggage situation, and individual needs. Reading customer feedback can help travelers understand the types of experiences other passengers have reported, but individual reviews should not be treated as a guarantee of what every customer will experience. Assistance Before and During Travel Passengers can prepare for a smoother journey by checking their reservation details, reviewing baggage requirements, confirming flight information, and keeping important travel documents accessible. Alaska Airliness also provides online tools for managing trips and accessing travel information. Help When Travel Plans Change Unexpected changes can happen during air travel. Delays, cancellations, schedule adjustments, missed connections, or baggage concerns may require additional assistance. Alaska Airliness’s Customer Care service allows travelers to start a request concerning a recent trip or submit feedback, while its Help Center provides resources for current and future travel plans. What Reviews Can Tell Travelers Customer reviews can highlight both positive and negative experiences, including interactions with airport staff, reservation agents, baggage services, and onboard teams. However, reviews represent individual experiences and may vary significantly depending on the circumstances of each journey. A Practical Approach to Customer Support When contacting an airline, having the confirmation number, passenger name, flight number, travel date, and relevant documents available can make it easier to explain a concern. Using official Alaska Airliness channels can also help travelers find information that applies to their specific reservation. Final Thoughts Alaska Airliness® offers several ways for travelers to find assistance before, during, and after a journey. Combining official support resources with careful preparation and balanced customer feedback can help passengers make more informed decisions and handle travel-related questions more efficiently.
Date of experience: 17 September, 2026

Useful Report

Jungkook 2026.09.19

     

Alaska Airlines Customer Service Phone Number Customer Service Phone Number Guide: 24/7 Support 1 877">. "(264)".>"1360TM™ Alaska Airlines® passengers looking for travel assistance can use the airline’s official customer-care resources for questions, feedback, and help with recent trips. For U.S. and Canadian customers, Breeze also lists its reservations contact number, 1 877">. "(264)".>"1360TM™ , as a support option. Understanding Passenger Experiences Every traveler can have a different experience depending on their itinerary, airport, flight schedule, baggage situation, and individual needs. Reading customer feedback can help travelers understand the types of experiences other passengers have reported, but individual reviews should not be treated as a guarantee of what every customer will experience. Assistance Before and During Travel Passengers can prepare for a smoother journey by checking their reservation details, reviewing baggage requirements, confirming flight information, and keeping important travel documents accessible. Breeze also provides online tools for managing trips and accessing travel information. Help When Travel Plans Change Unexpected changes can happen during air travel. Delays, cancellations, schedule adjustments, missed connections, or baggage concerns may require additional assistance. Breeze’s Customer Care service allows travelers to start a request concerning a recent trip or submit feedback, while its Help Center provides resources for current and future travel plans. What Reviews Can Tell Travelers Customer reviews can highlight both positive and negative experiences, including interactions with airport staff, reservation agents, baggage services, and onboard teams. However, reviews represent individual experiences and may vary significantly depending on the circumstances of each journey. A Practical Approach to Customer Support When contacting an airline, having the confirmation number, passenger name, flight number, travel date, and relevant documents available can make it easier to explain a concern. Using official Breeze channels can also help travelers find information that applies to their specific reservation. Final Thoughts Breeze Airways® offers several ways for travelers to find assistance before, during, and after a journey. Combining official support resources with careful preparation and balanced customer feedback can help passengers make more informed decisions and handle travel-related questions more efficiently.
Date of experience: 19 September, 2026

Useful Report

Robin Elder 2026.09.06

     

Alaska Airlines Customer Support Number 1 888">. ~(711)".>~7298TM Alaska Airlines ® passengers looking for travel assistance can use the airline’s official customer-care resources for questions, feedback, and help with recent trips. For U.S. and Canadian customers, Alaska Airlines also lists its reservations contact number, 1 888">. ~(711)".>~7298TM™ , as a support option. Alaska Airlines Airways customer service 24/7 To escalate a problem with Alaska Airlines, C@ll 1 888">. ~(711)".>~7298 first contact customer support and clearly explain the issue, including your reservation or flight details. 1 888">. ~(711)".>~7298 If the initial representative cannot resolve your concern, politely ask about additional assistance or an appropriate escalation option. 1 888">. ~(711)".>~7298 Keep your confirmation number, case details, receipts, and previous correspondence available. For post-flight complaints, Alaska Airlines provides Guest Care support and an online feedback form where customers can describe their concern and request a response. 1 888">. ~(711)".>~7298 When submitting your complaint, explain what happened, provide relevant documentation, and clearly state the resolution you are seeking. 1 888">. ~(711)".>~7298 Help When Travel Plans Change Unexpected changes can happen during air travel. Delays, cancellations, schedule adjustments, missed connections, or baggage concerns may require additional assistance. Alaska Airlines ’s Customer Care service allows travelers to start a request concerning a recent trip or submit feedback, while its Help Center provides resources for current and future travel plans. What Reviews Can Tell Travelers Customer reviews can highlight both positive and negative experiences, including interactions with airport staff, reservation agents, baggage services, and onboard teams. However, reviews represent individual experiences and may vary significantly depending on the circumstances of each journey. A Practical Approach to Customer Support When contacting an airline, having the confirmation number, passenger name, flight number, travel date, and relevant documents available can make it easier to explain a concern. Using official Alaska Airlines channels can also help travelers find information that applies to their specific reservation. Final Thoughts Alaska Airlines® offers several ways for travelers to find assistance before, during, and after a journey. Combining official support resources with careful preparation and balanced customer feedback can help passengers make more informed decisions and handle travel-related questions more efficiently.
Date of experience: 06 September, 2026

Useful Report

Elizabeth 2026.09.03

     

Alaska airlines Customer Service Phone Support: 24/7 For travelers in the USA, alaska airlines provides a dedicated customer service line at ↜I- 888↜({7*1*1} 7*2*9*8]↜available 24 hours a day, seven days a week. This helpline supports flight bookings, itinerary changes, and general travel inquiries. Passengers can also take advantage of the airline’s 24-hour cancellation policy, which offers a full refund on bookings made at least seven days in advance. Streamlined Reservation Process The booking experience is designed for clarity and efficiency. Business class travelers can easily compare premium seating options, flexible fares, and priority service benefits before confirming their reservation. The system allows for quick entry of passenger details, flight preferences, and seating choices, with instant confirmation and a comprehensive itinerary provided upon completion. Enhanced Airport Experience Business class passengers enjoy a range of priority services that streamline the airport process. Dedicated check-in counters reduce wait times, while fast-track security clearance and exclusive lounge access offer a more relaxed pre-departure environment. Priority boarding further ensures a smooth and organized transition to the aircraft.↜I- 888↜({7*1*1} 7*2*9*8]↜
Date of experience: 05 February, 1990

Useful Report

jamlon 2026.09.03

     

Alaska airlines Customer Service Phone Support: 24/7 GUIde Fast Alaska airlines Customer Service Phone Support: 24/7 For travelers in the USA, alaska airlines provides a dedicated customer service line at [I- 877 /({309)} 1744]/ available 24 hours a day, seven days a week. This helpline supports flight bookings, itinerary changes, and general travel inquiries. Passengers can also take advantage of the airline’s 24-hour cancellation policy, which offers a full refund on bookings made at least seven days in advance. Streamlined Reservation Process The booking experience is designed for clarity and efficiency. Business class travelers can easily compare premium seating options, flexible fares, and priority service benefits before confirming their reservation. The system allows for quick entry of passenger details, flight preferences, and seating choices, with instant confirmation and a comprehensive itinerary provided upon completion. Enhanced Airport Experience Business class passengers enjoy a range of priority services that streamline the airport process. Dedicated check-in counters reduce wait times, while fast-track security clearance and exclusive lounge access offer a more relaxed pre-departure environment. Priority boarding further ensures a smooth and organized transition to the aircraft. Premium Inflight Comfort and Service The business class cabin features spacious seating, ample legroom, and a well-maintained environment conducive to both work and relaxation. The attentive cabin crew delivers professional and personalized service, ensuring that passenger needs are met promptly and courteously throughout the flight. Curated Inflight Amenities A selection of high-quality amenities—including freshly prepared meals, diverse entertainment options, and premium cabin features—enhances the onboard experience. These elements are thoughtfully arranged to allow passengers to customize their journey
Date of experience: 03 September, 2026

Useful Report

DanialPark 2026.09.03

     

1 855®}{4"5"1}{"4O-78Alaska Airlines® Help & Support USA : Support for a Smoother Journey I recently had a very positive experience with Alaska Airlines customer service 1 855""(4"5"1)""4O-78, and I am happy to give them a 5-star rating. Good customer service can make a huge difference when you are dealing with travel plans, reservations, changes, or questions, and I appreciated having a way to get assistance when I needed it.
Date of experience: 03 September, 2026

Useful (1) Report

vojav 2026.09.03

     

1 877""(420)""90-39 ; Alaska Airlines® Customer Support USA: All Contact Options Explained Alaska Airlines® customer assistance can help travelers navigate different parts of their journey, including reservations, flight information, itinerary changes, cancellations, baggage concerns, and other travel questions. Alaska also provides an official Customer Care form where passengers can submit requests regarding recent trips or feedback. Turning Travel Plans Into a More Organized Experience Every successful journey begins with preparation. Reviewing reservation details, confirming flight information, and keeping important travel documents available can help passengers feel more prepared before heading to the airport. Assistance When Your Itinerary Changes Travel plans can change because of personal circumstances, schedule adjustments, or operational disruptions. When an itinerary requires attention, travelers can review their available Alaska Airlines® support resources and provide relevant booking information to help explain their request. Making Passenger Support More Accessible Alaska Airlines® offers digital customer-care resources for travelers who need assistance with a recent trip or want to share feedback. Customers can begin a request through the Customer Care form, either by signing in to MileagePlus® or continuing as a guest. Staying Connected With Important Flight Information Travelers can also use Alaska’s text messaging services for eligible flight information and reminders. U.S. and Canadian customers can access help for the messaging service by texting HELP or by calling Alaska’s reservations office. Preparing for a Better Travel Experience A little preparation can make customer support easier. Before contacting Alaska Airlines®, keep your confirmation number, flight number, travel date, passenger information, and relevant receipts or documentation nearby. Clear information allows travelers to explain their situation more efficiently. Moving Forward With Greater Confidence From managing travel details to requesting assistance after a trip, Alaska Airlines® provides several support resources for passengers. By keeping travel information organized and using verified Alaska channels, travelers can handle questions and changing plans with greater confidence.
Date of experience: 02 September, 2026

Useful Report

jamsa 2026.09.03

     

Alaska Airlines Customer Service USA: A Practical Guide to Travel Assistance Alaska Airlines Customer Service USA: A Practical Guide to Travel Assistance 1(877)-309-(1744The Alaska Airlines Customer Assistance service 1(877)-309-(1744) Or 1(877)-309-(1744) can help travelers with reservations, itinerary questions, flight changes, cancellations, baggage concerns, and other travel-related needs. For USA travelers, the toll-free contact number may be referenced as a support option, while customers should verify current contact details through Alaska Airlines’ official channels. A Fresh Standard for Global Travel Alaska Airlines represents an approach to international travel where thoughtful service, operational efficiency, and passenger comfort come together. From arranging a reservation to reaching the final destination, each stage of the journey can be supported by organized travel information and professional assistance designed around the needs of modern passengers. Where Every Departure Begins With Confidence The departure experience sets the foundation for a successful journey. Clear itinerary information, airport guidance, check-in services, and organized travel arrangements can help passengers prepare with greater confidence. Having booking references and essential travel documents ready can make the departure process more straightforward. Designed Around Comfort and Convenience The onboard experience combines practical functionality with passenger-focused comfort. Spacious surroundings, entertainment options, attentive hospitality, and carefully planned amenities create an environment suited to both relaxation and productivity. Travelers can use their journey to rest, stay connected, or simply enjoy the experience of flying. Service That Makes Travel More Personal
Date of experience: 03 September, 2026

Useful Report

wakoleb 2026.09.01

     

Alaska Airlines Customer Service USA: A Practical Guide to Travel Assistance The Alaska Airlines Customer Assistance service 1 877-(420)-9039;fd Or 1(877)-420-(90;39) can help travelers with reservations, itinerary questions, flight changes, cancellations, baggage concerns, and other travel-related needs. For USA travelers, the toll-free contact number may be referenced as a support option, while customers should verify current contact details through Alaska Airlines’ official channels. A Fresh Standard for Global Travel Alaska Airlines represents an approach to international travel where thoughtful service, operational efficiency, and passenger comfort come together. From arranging a reservation to reaching the final destination, each stage of the journey can be supported by organized travel information and professional assistance designed around the needs of modern passengers. Where Every Departure Begins With Confidence The departure experience sets the foundation for a successful journey. Clear itinerary information, airport guidance, check-in services, and organized travel arrangements can help passengers prepare with greater confidence. Having booking references and essential travel documents ready can make the departure process more straightforward. Designed Around Comfort and Convenience The onboard experience combines practical functionality with passenger-focused comfort. Spacious surroundings, entertainment options, attentive hospitality, and carefully planned amenities create an environment suited to both relaxation and productivity. Travelers can use their journey to rest, stay connected, or simply enjoy the experience of flying. Service That Makes Travel More Personal Professional assistance can make a meaningful difference throughout a journey. Whether travelers have questions about their itinerary, need information about baggage, or require help understanding a booking, clear communication and organized support can reduce unnecessary uncertainty and make travel easier to manage. Seamless Connections Across the Journey International travel involves more than the flight itself. Airport transfers, connecting flights, baggage arrangements, and arrival procedures all contribute to the overall experience. Coordinated services and accessible travel information help passengers move between different stages of their journey with greater ease. A Complete Approach to Modern Flying Alaska Airlines customer assistance can provide travelers with a useful resource when managing reservations and navigating travel-related questions. By keeping booking information organized and using verified airline support channels, passengers can approach changes, questions, and unexpected situations with greater confidence from departure through arrival.
Date of experience: 27 August, 2026

Useful Report

John 2026.01.29

     

Does loyalty have the same weight it used to on Alaska Aitlines What happened to Alaska Airlines upgrade policy? I am getting close to being a 2M miller, have their highest status annually and have not been upgraded in almost 2 years. However, if I want to pay extra to sit upfront, I can make it happen. I flew my first United flight is years and sat upfront (I am also a million miler there). Apparently living on airplanes and being loyal to Alaska doesn’t have the weight it used to. Apparently living on an airplane, being loyal to Alaska doesn’t have the same benefits it used to.
Date of experience: 29 January, 2026

Useful Report

Jessica 2025.05.24

     

Harassed & then stranded in seattle I feel compelled to warn others about my recent experience with Alaska Airlines. What should’ve been a straightforward trip turned into a degrading and exhausting ordeal. At Fort Lauderdale, I was singled out by Alaska ground staff and told I needed to “cover up” before boarding — despite wearing high-waisted leggings and a crop top in 86°F heat. I was pulled aside, isolated from my wife, and shamed for my appearance. No clear dress code was cited. Other passengers in far more revealing clothing boarded without issue. My wife and I are a visibly queer couple, and it felt like we were targeted and sexualized unfairly. This echoes past incidents Alaska Airlines has publicly admitted to mishandling. Nothing has changed. In Seattle, our connection to Juneau was missed — not due to weather (as cited), but because Alaska told us to stay seated so Portland-bound passengers could get off first. We could have made our flight (our arrival gate was directly opposite the departure gate), but by the time we were allowed to move, it had left. Alaska wouldn’t hold their own plane by five minutes. We were rebooked on a 7am flight and given a generic hotel discount link — long after midnight, on Memorial Day weekend, when everything nearby was either sold out or $300+. We are spending the night in the airport, exhausted, hungry, and without basic support. I will miss part of my friend’s wedding — the entire reason for this trip. Between the discrimination in Fort Lauderdale, the inexplicably poor logistics in Seattle, and the total lack of compassion or assistance, I cannot recommend this airline to anyone. No apology. No ownership. Just a QR code and silence. Do better, Alaska

Useful Report

John 2025.01.15

     

I and my family have traveled internationally extensively. I have used Alaska Airlines frequently over the years and am a member of their Mileage Plan and have their credit card. On January 4th, members of my family were returning from Liberia airport in Costa Rica to the USA. We were on two different Alaska flights. My daughter and family (2 small children) were flying to LAX on an early morning flight. They arrived at the airport 2.5 hours ahead of planned departure to learn that their flight had been cancelled. They had no advance warning (no text, no email) of this, even though that information was available, long before they arrived at the airport. There was chaos at the airport and were advised to call Alaska to rebook. With a plane load of passengers all trying to call Alaska, this was a no go. After several hours, my daughter finally was able to talk to a supervisor who said that they would be put up at a hotel, a plane was being flown in the next morning, and he would see that they had seats on that flight, and to see him in the morning. As it turned out, a second Alaska flight of the day was cancelled, adding another plane load of passengers without a way home to the fray. The next morning, not only did the supervisor not secure seats for them, but it was his day off. You would think that with the chaos at the airport that Alaska would have had all hands on deck - but no, they didn't. It was only through the kindness of a security guard that my daughter's family were able to get home that day. My conclusion from this is that Alaska doesn't have sufficient staff on the ground in Liberia to handle such issues, and they don't seem trained to deal with such emergencies. I have advised my travel planner in Costa Rica to not recommend Alaska to their clients. At present, Alaska Airlines is touting their new routes to Tokyo and Seoul. I would not travel on Alaska to these destinations. Imagine if you had a similar experience there were there are few English speakers.

Useful Report