Nice
Nonostante ci fosse il cielo un po' nuvoloso, siamo stati fortunati, i ragazzi che ci hanno fatto da guida sono stati bravissimi a trovare la postazione ideale per vedere l'aurora.
Esperienza unica, servizio top
Booked twice to view the auroras, and was very impressed with the compamy both times.
Unfortunately nature wasn't on our side and we were never able to see the northern lights, but it was clear Polar Lapland did everything they could, and both times we sent messaged regarding being reimbursed before the bus even returned to the city.
Fair conditions, great company, I can recommend doing the tour with them.
Our Northern Lights experience in Lapland was absolutely awesome and breathtaking! ✨ The magical lights, beautiful surroundings, and the entire experience made it truly unforgettable. A special mention to our guide, Vetti, who was such a kind, helpful, and wonderful person throughout the trip. He made sure we were comfortable and enjoyed every moment. Highly recommend this experience for anyone visiting Lapland! 💚✨
諦めかけたその時
あいにく曇り空だったが、北の空に雲がないところを探してひたすら移動。大型バスでトイレ付きだったので移動は快適。4時間くらい経った所で待機。1時間位バスの外で待っていたが出現せず、あと15分で帰路にと言われ、諦めかけていたが、その後すぐにオーロラ出現。肉眼でも確認。写真を撮るととても綺麗なオーロラが。素晴らしい体験が出来ました。天候次第、運次第ですが、このツアーのガイドさん達は最後まで諦めず、我々に素晴らしい体験をさせてくれました。もしまた機会があれば、このツアーを申し込むと思います。ありがとう
Northern Lights Experience
Max and Casper were wonderful. They kept searching for the lights after many of us gave up and got in the bus. The result was marvelous views of the lights and awesome pictures. Thank you very much.
Muy amables todos
Encontramos muy rapido las autoras y hubo tiempo de muchas fotos para el grupo que fue pequeño!
I booked this experience with Polar Lapland, and I can't be more satisfied with organisation. Our guide Chevo was really well educated with Northen light topic, good story teller and great fotographer (bonus points for good music in car😄).
10/10 experience, would recommend!!
An absolute dream come true!
Seeing the Northern Lights was an unforgettable, magical experience. A massive thank you to our tour guide, Rasmus! He was such a lovely, fun, and amazing guy who made the whole trip incredibly enjoyable. He kept everyone's spirits high and ensured we had the best time possible. Highly recommend this tour and Rasmus! :)☆
Reply from Polar Lapland
2026.09.14
Thanks for the great review! Rasmus will be happy to hear this. Glad the lights showed up and that you had a fun night. Hope to see you back in Lapland one day!— Team Polar Lapland
Unforgettable Northern Lights Experience!
We were so lucky and thrilled to have had such a successful Northern Lights tour! Seeing the aurora was a dream come true. A big thank you to our guide, Rasmus, who was super friendly, kind, and extremely punctual with the pickup service. Everything went so smoothly! We also want to give a special shoutout to the photographers—they took so many exceptional and stunning photos for us, capturing memories that we will cherish forever. I highly recommend this tour to anyone looking to chase the Northern Lights!
Reply from Polar Lapland
2026.09.14
Thanks for the awesome review! Rasmus will be happy to hear this. So glad the lights came out for you and that everything ran smoothly. Enjoy the photos, and hope to see you back in Lapland one day!— Team Polar Lapland
We got very lucky when we booked this activity back in February and enjoyed excellent conditions to view the aurora borealis. The sky was clear, providing a great opportunity to witness the northern lights comfortably. It was a pleasant experience and a nice addition to our winter itinerary.
Contratamos dos actividades de tour de auroras boreales en Laponia finlandesa y no recomiendo esta empresa en absoluto.
La primera actividad la pagamos el 6 de marzo para realizarla el día 13, pero fue cancelada. La segunda era para el día 14 y también se canceló. No realizamos ninguna de las dos actividades. De la segunda sí hemos recibido el reembolso, pero de la primera seguimos esperando el dinero, y estamos ya a 28 de abril.
Nos dijeron que el reembolso debería haber llegado hace más de 10 días, pero el dinero sigue sin estar en mi cuenta. Me parece inaceptable tener que esperar casi dos meses por un reembolso de una actividad que ellos cancelaron.
Además, anuncian que hacen los kilómetros que sean necesarios para ver auroras, pero en nuestro caso no fue así. Ese día se vieron auroras en el norte de Suecia y aun así cancelaron la actividad. Entiendo que si hay mal tiempo o nubes no quieran salir si no tienen seguridad de verlas, pero entonces deberían ser más claros con lo que prometen y, sobre todo, devolver el dinero correctamente y a tiempo.
También retiraron mi comentario de Booking porque, según ellos, no realizamos la actividad. Es cierto, no la realizamos porque fue cancelada, pero el dinero de una de las reservas lo siguen teniendo ellos y no yo.
No lo recomiendo salvo que haya una previsión de tiempo perfecta, sin nubes y con muchas probabilidades de ver auroras, porque si no, os pueden cancelar la actividad y luego el reembolso puede convertirse en un problema. Para mí, una experiencia muy decepcionante.
Do not book with this company if you actually want to receive the pictures you are promised in the package. We had a fantastic time on the tour on March 20th and were lucky enough to see amazing Northern Light activity. Our driver/guide made sure to find a great viewing point. The problems occurred after the tour. Amazing pictures were taken on our trip, but we have yet to receive them over 3 weeks later. We were in contact with the company via text through WhatsApp, however they stopped responding 2 days later and we have not been able to get ahold of them since. We have tried calling them multiple times to no avail as well. The tour was great, but the communication and receiving the pictures included in our package are less than expectations.
Reply from Polar Lapland
2026.05.18
Thank you for your review and for joining our tour. We are very happy to hear you had a fantastic experience and were able to see strong Northern Lights activity with our guide.
We sincerely apologize for the delay in receiving your photos and for the lack of communication afterward. This is not the experience we want for our guests.
Please send us an email at info@polarlapland.com with your booking name and tour date, and we will make sure to send your photos to you right away.
Thank you again for your patience, and we hope to resolve this for you as quickly as possible.
We sincerely apologize for the delay in receiving your photos and for the lack of communication afterward. This is not the experience we want for our guests.
Please send us an email at info@polarlapland.com with your booking name and tour date, and we will make sure to send your photos to you right away.
Thank you again for your patience, and we hope to resolve this for you as quickly as possible.