The worst experience at @TheCoziplace in Capetown .
☺The location , other than that, is nothing to write good remarks about the stay.
☹The dirty room , shower , blankets , carpets . The most annoying thing is dirty linen with stains and hair. iyoooh .The extra single bed was falling down, not stable .2 nights sleeping by the edge, the bed was small to accommodate the 3 of us.
My back is sore due to uncomfortable sleep.
The guy came to change linen around 20 h10. I felt uncomfortable. Lastly, the attitude of the owner.
What customers say about The CoziPlace
Recent reviews
☺Clean
☹There was a cockroach in the bathroom towel so that was really sad to see but otherwise okay.
Reply from The CoziPlace
We're sorry to hear about your experience with the cockroach in the bathroom towel. This is definitely not the standard we strive for. We appreciate your comments regarding cleanliness, and we'll ensure to address this incident with our cleaning team to improve in the future. Thank you for your understanding, and we hope to provide you with a better experience next time.
Satisfactory stay at Coziplace
☺It was central to an event we needed to attend in Century City. Good security. Comfortable and Neat.
☹The accommodation had an issue with the complex management about guests staying in the Estate. We felt uncomfortable to pretend we were a friend or relative, which we were neither.
Clean space, easy to check in. Great service overall.. I might
☺Like everything about the place,
☹Double bed is too small for, shower drain needs attention
Reply from The CoziPlace
Thank you for your feedback! We're glad to hear you enjoyed your stay overall. We'll definitely take note of your comments regarding the double bed size and the shower drain. Your comfort is important to us, and we appreciate you bringing these issues to our attention. Looking forward to hosting you again!
The stay was excellent - would come back again.
☺Very close to Canal Walk - perfect location. The unit was very clean and neat, my expectations were met. Would definitely come back on my next visit to Cape Town.
☹The bedroom light is LED - very bright, it was a bit uncomfortable for my eyes when lying down on the bed, otherwise it was not a deal breaker at all. Would have appreciated an air freshener in the bathroom.
Reply from The CoziPlace
Thank you for your wonderful review! We're thrilled to hear that you had an excellent stay and enjoyed the cleanliness and location. Your feedback regarding the LED light and the air freshener is appreciated, and we'll consider those suggestions to enhance future stays. We look forward to welcoming you back on your next visit to Cape Town!
Safe, relaxing with a kind host ..
☺ Very good space, can accommodate 3
Very well structured and furnished
Super WiFi
Very safe as based in gated community
☹ For me, it was missing a coffee machine (but kattel) is there
If you don’t have a care, try to have all your needs from outside
Reply from The CoziPlace
Thank you for your wonderful review! We're glad to hear that you found the space safe, relaxing, and well-structured. It's great to know that the WiFi, as well as the overall accommodation, met your expectations.
We appreciate your feedback about the coffee machine. While we provide a kettle for your convenience, we will certainly look into adding a coffee maker to enhance our guests' experience.
We hope to host you again soon!
We appreciate your feedback about the coffee machine. While we provide a kettle for your convenience, we will certainly look into adding a coffee maker to enhance our guests' experience.
We hope to host you again soon!
Muy bien
Excepcional
Home from home. This was not the first time I've stayed at the CoziPlace - and not the last.
Reply from The CoziPlace
Thank you for your wonderful review! We're thrilled to hear that your experience felt like a home away from home and that you enjoyed your stay with us once again. We look forward to welcoming you back for future visits!
Good
☺ Location and quiet
☹ No washing machine
Reply from The CoziPlace
Hi Paco, Thank you for your review. We’d like to clarify that the unit does include a washer, a dryer, and a portable washing line.
Very small cramped apartment . The property is not fully enclosed for your pet . Not worth paying so much .
Exceptional
GREAT STAY- AND SERVICE !! Thank you
Reply from The CoziPlace
Thank you for your wonderful review! We're thrilled to hear that you had a great stay and appreciated the service. It was a pleasure to host you at our cozy Double-Bed One Bedroom Unit. We strive to provide a comfortable and enjoyable experience for all our guests, and your feedback is very encouraging. We hope to welcome you back soon for another fantastic stay!
Exceptional
Frequently asked questions about The CoziPlace
How many reviews does The CoziPlace have?
The CoziPlace has 146 reviews on Trustindex, collected from Booking, Google, Facebook and Trustindex.
What is The CoziPlace's average rating?
The CoziPlace is rated 4.8 out of 5 based on 146 reviews. 84% of reviewers gave five stars.
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