The Loft Room Reviews

Sarah-Jane Westlake 2026.10.28

     

Eddie, our main contractor, and his labourer Damian were an absolute joy to have on-site. Their professionalism, manners, and attention to detail were exceptional. Eddie’s workmanship is top-tier, and the speed and efficiency with which he executed the project were incredibly impressive. We absolutely love our new loft space, and the sheer quality of the construction delivered by Eddie and his brilliant on-site team completely earned this top rating. If we were judging solely on The Loft Room side, this would have been closer to a 4-star review. Communication with the head office was sometimes a little haphazard, and there were some unexpected plumbing extras from early bathroom decisions that could have been made clearer by sharing an indicative plumbing "extras" cost upfront. We also received some inaccurate guidance from The Loft Room on paint quantities for the new bedroom and en-suite, which left us with far too much paint that couldn't be returned and the "free" decoration incentive was disappointing due to a poor finish and surly decorators. Ultimately, though, a build is only as good as the person executing it. Eddie’s fantastic management, swift pace, and flawless execution completely outshone other frustrations. We couldn't be happier with the final result.

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Reply from The Loft Room 2026.10.28

Thank you for sharing your feedback, Sarah-Jane. Your suggestion of sharing any plumbing extras cost upfront is a really useful one, and we’ll be passing it on to our team. We’re delighted you loved your new loft in the end.

Sam Kemp 2026.10.21

     

Dragos and his team did a great job for us. They provided a complete end to end service from design, architecture and planning permission, full loft construction and decorating. Early on in the project, with the support of Dragos, we decided to make a fundamental change to the design. They took this in their stride with no material change to the cost. The team were considerate, skilled, polite and reliable throughout the project. I would thoroughly recommend The Loft Room to anyone considering a loft extension or major alteration.

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Reply from The Loft Room 2026.10.28

Thank you for recommending us, Sam! We’re so glad the mid-project design change went smoothly and that you loved the experience.

Iain Russell 2026.10.19

     

From the moment we spoke to Maggie, we felt The Loft Room was the right company for us. The whole admin team (Maggie, Melissa, Helen and Ciara) are warm and friendly, and super efficient. Dave and Ashley (and Charlie) have done a fantastic job converting our loft. We have wholeheartedly trusted Dave’s expertise with him having completed 42 lofts previously. We are absolutely delighted with the results so far. The tradespeople that have been over have been excellent: Mark and Kasper - the roofers, Stuart - electrician, Justin - plasterer, Dave - painter etc. We did get some lower quotes from other companies, but we think there’s a strong case of ‘you get what you pay for’ with The Loft Room. The whole process was surprisingly smooth and unobtrusive - we just hadn’t expected that from a loft conversion. We would definitely recommend The Loft Company.

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Reply from The Loft Room 2026.10.20

Thank you so much, Iain! It’s great to hear Maggie made you feel confident from the very first conversation, and that the whole process was easier than you expected.

Richard Jones 2026.10.19

     

Really happy with the finished loft conversion! The team was very friendly, professional, and respectful of our home throughout the project. While it took a little longer than initially expected, we put it down to the extreme heat of the summer we just had. The quality of the final build makes it well worth it—would recommend!

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Reply from The Loft Room 2026.10.20

Thank you for the great review, Richard! We’re so pleased you love your finished loft, and we truly appreciate your patience through the summer heat.

Henry 2026.10.06

     

We recently had a rear dormer completed by The Loft Room, which also involved lowering the ceilings throughout the first floor. The efficiency and quality of the work carried out are the main reasons we’ve given five stars. We felt the administrative and communications side of the process could have been better, but ultimately the most important thing for us was the quality of the build, and in that respect we were extremely happy. The team on site were excellent and always treated the house as our home rather than simply a building site. They were respectful, tidy and a pleasure to have around throughout the project. Dragos has been a joy to work with and brought a huge amount of calm, experience and knowledge to the project. Lulian, on site, was the ultimate professional. Nothing was ever too much trouble, and the quality of his workmanship was excellent. Overall, we’re really pleased with the end result and wouldn’t hesitate to recommend The Loft Room based on the quality of the work and the team we had on site.

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Reply from The Loft Room 2026.10.20

Thank you for the five-star review, Henry! We’re delighted you’re so happy with the quality of your rear dormer.

We’re sorry the communication didn’t match the standard of the build. We’ll share your feedback with our office team so we can improve.

Ruth Gibbons O'Brien 2026.10.02

     

We are so happy with our new loft space and have been really impressed with The Loft Room from start to finish. Communication throughout the project has been excellent. Marius and his team worked incredibly hard to meet deadlines while taking great care and pride in their work. Helen in the office, along with Marius, were always on hand to keep us updated on progress and talk us through the different choices and options available. It was also really helpful having a clear contract in place detailing exactly what was included in the agreed costs. This made budgeting much easier and meant there were no unexpected or surprise costs along the way. We can’t wait for the final touches to be completed so we can start enjoying our family’s new space. Thank you to the whole team for all your hard work — we’re really happy with the result!

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Reply from The Loft Room 2026.10.20

Thank you Ruth! We’re delighted you’re so happy with your new loft space. It’s great to hear the clear contract made budgeting easy and kept surprises off the table.

Alex Moon 2026.09.28

     

The loft room team were great. John was very respectful, and kept us informed on progress. Going the extra mile to make our new space amazing. They really managed to maximise the floor space to create a great sized master bed and en-suite.

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Reply from The Loft Room 2026.09.30

Thank you for your kind review, Alex! We always aim to go the extra mile, so it's lovely to hear it made a difference.

Calum Millar 2026.09.26

     

Recently had a dormer loft conversion completed by Ash and Alfie of The Loftroom. From design all the way through to finishing the construction the team have been great. Quality of the work is outstanding, kept informed and updated all throughout the build, and always consulted about the specifics. Highly recommend.

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Reply from The Loft Room 2026.09.30

Thank you Calum! We're delighted you're so happy with your new dormer loft conversion and glad to hear the quality of the work stood out.

Chris Talbot 2026.09.25

     

We are delighted with our new loft conversion by The Loft Room. The whole process went incredibly smoothly, from the planning stage all the way through to decorating. A huge thank you to Vio, who led the team on our project. Vio and the team’s hard work and dedication has transformed our house. Vio kept everything running on track, maintained a high standard of work, and was always a pleasure to deal with. He and his team treated our home with respect and made sure the details were done right. And also, a special mention to all in the office whose excellent communication kept us in the loop throughout. We would heartily recommend The Loft Room to anyone looking to do a loft conversion. Thanks guys!

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Reply from The Loft Room 2026.10.20

Thank you Chris! We’re delighted everything went smoothly, and our office team will love hearing their communication stood out.

Sarah Lister 2026.09.22

     

We are delighted with our new loft space! Our team leader, Mihai, was fantastic and kept us informed about progress throughout. Everyone who came to work on the space was friendly and communicative, and gave us advice about what might work best. Together, the team created a superb space with two bedrooms and a bathroom which are all spacious and finished to a very high standard. Mihai took time to make sure that everything was finished as we wanted it to be and went the extra mile to ensure downstairs where they had broken through was finished and integrated with the existing decor. The office team at The Loft Room were very helpful in keeping us up to date and checking in to make sure that we were happy with how everything was going. It made such a difference using a company who do loft conversions day in day out as it meant that everything ran smoothly, the project was managed for us and the build ran to the time scale presented to us from the start. We would highly recommend The Loft Room to anyone who is thinking about creating a new space.

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Reply from The Loft Room 2026.10.20

Thank you for the lovely review, Sarah! Mihai going the extra mile to blend the downstairs with your existing decor is exactly the care we aim for, and we’ll make sure he and the team see your kind words.

Simon Newell 2026.09.15

     

We honestly couldn't recommend The Loft Room highly enough. Our relationship with them actually started around three years ago when they first came out to quote for our loft conversion. We weren't ready to go ahead at the time, but when we finally decided to push the button this year, The Loft Room were still the company we wanted to use – and we're incredibly pleased that we did. This was a significant project, creating an entirely new top floor with two bedrooms and two en-suites, all while we continued living in the house as a large family. From the very beginning, The Loft Room had a genuinely friendly, family-company feel. Everyone we dealt with seemed to care about the project and about making sure we were happy, and they were very conscious throughout that this wasn't just a building site – it was still our family home. A very special mention has to go to Jamie and Jared, who carried out the build. They were absolutely fantastic. They worked incredibly hard, were friendly, considerate and easy to have around, and we built a really good relationship with them over the course of the project. Jamie's workmanship and experience were obvious from the start. He constantly kept us involved, asked questions rather than making assumptions and made sure we were happy with how things were progressing. Communication was excellent throughout. With any building project of this size there are inevitably going to be challenges, changes or occasional delays. For us, the important thing was how these were dealt with. Jamie was always upfront, explained what was happening and kept us updated, so there were never any nasty surprises. If something needed sorting, it was sorted. That made a huge difference, particularly as I work from home and we were living through the entire build as a family. Jamie and Gared were incredibly respectful of that and did everything they could to minimise the disruption. Most importantly, we absolutely love what they've created. Turning what was previously unused loft space into two fantastic bedrooms and two en-suites has completely transformed the house. The quality of the workmanship is excellent and, looking at the finished result, we feel we've had really good value for what was a major investment in our home. It probably says everything about our experience that after months of having Jamie and Jared here every day, we actually miss having them around! I work from home, so it's genuinely strange not having the daily chats anymore. A really positive experience from the first conversation three years ago right through to completion. We'd happily recommend The Loft Room to anyone considering a loft conversion. A huge thank you to the whole team – and particularly Jamie and Jared – for everything you've done for us.

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Reply from The Loft Room 2026.09.15

Thank you, Simon. We’re thrilled you love your new two bedrooms and two en-suites, and the photos look fantastic.

Teresa Humphreys 2026.09.09

     

Loft Extension We cannot recommend The Loft Room enough. From start to finish, our loft extension was managed with such care and professionalism. A special mention to our project manager, Lulian. His dedication throughout the project was fantastic - he kept us updated constantly, was always available to answer questions, and made what could have been a stressful process feel seamless. We were up against a tight deadline with our second baby due, and the whole team went above and beyond to make sure everything was finished in time for the arrival. We're absolutely delighted with the finished space and couldn't be happier with the service we received. Thank you to Lulian and the whole team!
Date of experience: 01 January, 2026

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Ben Chadwick 2026.08.22

     

We have just had our loft completed by the loft room. They were really easy to work with, took care of all the paperwork. They were great at communicating all the stages and their response time was excellent. Adrian was our builder and he was fantastic. Super thorough, reliable, fast, tidy and often gave us suggestions when we were unsure. The whole project was finished in about 6weeks! We wouldn’t hesitate to recommend The Loft Room to anyone. Many thanks!

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Reply from The Loft Room 2026.09.07

Thank you for the lovely review, Ben! We're so glad Adrian and the team made the process smooth and quick, we'll pass on your kind words to him.

Ken O'Neill 2026.08.19

     

We are so happy we decided to go ahead with The Loft Room. Everyone we met from our initial consultation with Paul to Lulian and his team and Helen and Melissa in the office have been great. We were especially impressed with the hard work of Lulian and his team even through the heatwave. They were friendly and professional and always ready to answer any questions we had. Thanks to Lulian for suggesting bigger Velux windows - they are amazing! All the trades involved were great - we will definitely use them again in the future. The work was completed on time and we are really happy with it. We would certainly recommend The Loft Room.

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Reply from The Loft Room 2026.08.20

Thank you for the brilliant review, Ken! A heatwave can't stop us. We’re thrilled you love your new loft room and those bigger Velux windows.

Pam Wetherell 2026.08.18

     

Loft extension The two builders who came to complete our loft extension (with lowered ceilings on the first floor), Eddy and Alex, were very professional, punctual, courteous, and considerate: always trying their best to cause the least amount of disruption possible. The extension has been completed to a very high standard - especially the slate roof and sides of the dorma. The plumber, electrician and scaffolders were also very good. Any issues were remedied swiftly by those in charge. We highly recommend using The Loft Room... ask for Eddy!
Date of experience: 08 April, 2026

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jasmine zohdy 2026.08.17

     

We used the loft room for our loft extension and are very pleased with the results. We were lucky enough to have Adrian and Andre build the dormer, the whole experience was excellent from start to finish. The work was completed incredibly quickly, yet the quality remained consistently high throughout. Adrian brought great ideas to the project that genuinely improved the final design, and he kept everything neat and tidy every single day. All the trades they works with — electrician, roofer, plumber and more — were equally reliable and skilled. There were no delays at any stage; each team arrived exactly when needed and kept the project moving smoothly. The administration side Helen and Mellisa was also superb, with clear updates and communication about progress and next steps. A very professional service all round.

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Reply from The Loft Room 2026.08.17

Thank you so much for this fantastic review, Jasmine! We're so pleased to hear that you love the end result and the experience throughout! Enjoy your new space!

Amy Dobson 2026.08.06

     

Off the recommendation of friends we engaged the Loftroom to refresh and extend our existing loft conversion, adding new insulation, skylights, a new shower room and additional bedroom. We have never done major work to a property before so benefited greatly from loft room supporting us start to finish with planning, designs and all the various trades needed. Our team lead Marius was excellent from start to finish. Him and his team were incredibly hard working, working quickly and to a very high standard. We were really impressed especially given they worked through multiple heat waves !!Their advise and guidance during the build was invaluable (see skylight in shower room!). We wouldn’t hesitate to recommend Marius and the wider loft room team (who were very supportive every step of the way) to anyone looking to complete a loft conversion or improve an existing one.

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Reply from The Loft Room 2026.08.17

Thank you, Amy! We love the photos you've shared! It's wonderful to hear the whole process felt supported and straightforward, especially as your first major home project.

Andrea Guerra 2026.08.04

     

We recently completed a loft conversion with The Loft Room, adding two generous rooms, a bathroom and a proper landing, and we are delighted with the result. The new floor feels like a natural part of the house rather than an addition, and the quality of the finished space is excellent. A special mention must go to Dave, who managed the project with patience, kindness and a genuine commitment to getting things right. Building work inevitably brings challenges and changes along the way, but Dave was consistently approachable, practical and willing to find solutions. He took real pride in the work and cared about the final outcome, which made a significant difference to us. The whole team worked incredibly hard in our home, and we are very grateful for what they created. It was a major project for our family, and the additional space has genuinely transformed how we can use and enjoy the house. We would happily recommend The Loft Room and especially Dave.

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Reply from The Loft Room 2026.08.19

Thank you, Andrea. We’re delighted that your new two generous rooms have transformed your home. Dave and the whole team truly appreciate your lovely feedback.

Brooke Owusu-Bempah 2026.07.27

     

Getting a loft conversion done is a big decision. We were honestly quite nervous about it, especially given the investment involved and the number of horror stories you hear about building projects going wrong. Thankfully, our experience with The Loft Room was the complete opposite. From day one, the whole process was handled brilliantly. Everyone we dealt with, from the office team through to the various tradespeople who worked on our home, was professional, friendly and incredibly well organised. What impressed us most was that our loft was completed in just 9 weeks, and the quality of the workmanship never felt rushed. A special mention has to go to Ashley C. He wasn't just the team leader overseeing the project. He was the lead carpenter and the driving force behind the entire build, coordinating all of the contractors, managing the day-to-day work, and making sure everything stayed on track. More than that, he felt like a genuine partner in the project. He understood that we had a budget to work within, took the time to listen, offered great ideas to maximise the space, and always made us feel completely comfortable and informed. His communication was exceptional throughout. No question was ever too small, no concern was ever brushed aside, and he was always happy to walk us through things, sometimes more than once when we needed reassurance. Having someone like Ashley on site every day made what could have been a stressful experience feel surprisingly straightforward and enjoyable. Every contractor who came into our home was polite, respectful and highly skilled. There wasn't a single issue throughout the build, and it was obvious that everyone took pride in their work. In fact, by the end of the project, it was genuinely a little sad to see the team finish. Ashley had become such a reassuring and professional daily presence that we'll genuinely miss seeing him and the crew around. We're now at the final decorating stage and can't wait to move into and enjoy our beautiful new space. We've been talking about our experience to anyone who'll listen, recommending The Loft Room to neighbours and friends, and proudly showing people the transformation. If you're considering a loft conversion, we honestly couldn't recommend The Loft Room highly enough. They've completely exceeded our expectations in every way. 10/10 for quality, professionalism, communication and customer service. And if you're lucky enough to have Ashley C. leading your build, you'll be in extremely safe hands. He played a huge part in making our project such a success.

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Reply from The Loft Room 2026.08.19

Thank you so much, Brooke. We love that what began as a nervous decision became an enjoyable project, and that Ashley helped you make the most of both your space and budget. Enjoy the final decorating stage!

Harry G 2026.07.20

     

We had our loft conversion completed by The Loftroom Teddington at the start of the year, and we're absolutely delighted with the finished result. The extra space has made such a difference to our home, and the quality of the work has been excellent. A big thank you to Ash, who did a fantastic job and was always friendly, hardworking, and happy to answer any questions we had each morning (and throughout the day!). We'd also like to thank Paul, who was great from our very first interaction, as well as Melissa and Helen in the office, who kept everything running smoothly, and Rich, who regularly popped in during the build to check on progress. As with any building project, there were a few small niggles, but these were dealt with quickly, professionally, and efficiently. It was reassuring to know that the team stood by their work and were committed to making sure everything was right. Overall, we've had a really positive experience from start to finish and wouldn't hesitate to recommend The Loftroom Teddington to anyone considering a loft conversion. Thank you to the whole team!

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Reply from The Loft Room 2026.08.19

We’re thrilled your new loft in Teddington has made such a difference, and glad every small niggle was resolved quickly. Thank you Harry!