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This was my first Hamam experience and the place was recommended to me by two different people. It really is extraordinary and Gem who did my Hamam ritual bath was so kind and reassuring, explaining everything as he went along.
The massage was good that I had as well. It was a deep tissue 75 minute massage and really hit the spot. All the staff were really attentive and the whole process was very smooth. The space is calm and clean and beautiful. Definitely recommended and I will be back if I come to Istanbul again. Thankyou to everyone there.
Me ha encantado, un lugar exquisito e inolvidable, las piscinas y el cuarto de vapor, estupendo, todo muy bien, el personal muy amable y educados, el té muy rico, y también tuve un masaje de 30 minutos con la masajista Analia y me sentí como flotando en una nube, estupendas manos, quede satisfecha, la chica muy agradable, educada y de verdad muy buena profesional, la recomiendo 100%. Volveré a ir pronto.
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Hemos estado mi marido y yo hoy, era un regalo de cumpleaños, desde que hemos llegado que nos ha atendido en recepción Silvana un encanto y muy buena profesional nos ha echo sentir super bien el sitio es muy bonito y da mucha paz y tranquilidad, nos hemos echo un masaje a mi ha sido Patricia un amor de mujer súper agradable muy simpática y un diez con su amabilidad y simpatía, gracias por hacernos sentir tan bien y tan agusto les doy un 9.5 por qué lo que no me ha gustado es ir descalzos por todos lados y más en un sitio que va mucha gente pero por todo lo demás fabuloso
Es war ein schönes Erlebnis, alles stimmig und super freundliches Personal.
Wir empfehlen nur ein paar Kleinigkeiten: mehr Kleiderhaken im wellnest Innenbereich und bitte reinigt die Polster in der Wartelounge.
Sonst alles super.
Pool war toll saune perfekt vorgeheizt (man wird vorhergefragt lieber 60, 75 oder 90 Grad.).
Das Peeling und die Aufgüsse riechen gut nicht aufdringlich.
Die "Nester" sind stilvoll und bieten tolle entspannungsmomente, toll finde ich die vielen Modi zwischen denen man wählen kann.
Bisschen frech ist der Rauswurf vom Zimmer selbst wird 15min vorher durch Computerstimme das Ende angekündigt und dann kurz vor Ablauf richtig gestresst.
Licht heller gemacht der Whirlpool leert sich und Man könnte sich etwas gedrängt fühlen. Aber ich war so entspannt das ich dennoch den Checkout geschafft habe und noch einen Gutschein für 10% bekam
Immer wieder
Overall, my view is this hotel is at a 4.5* level based on an Asian standard, and a 5* hotel if one were to compare to a Western standard. Plus points: the rooms are clean and fairly well maintained. Minor peeves that made me deduct a star off my review is the overcrowded environment and average check-in experience based on hotel membership status.
Breakfast had a decent spread but expect plenty of carbs on offer! The variety through the days can be monotonous; we stayed for 4 nights and found the breakfast variety was a case of 'either/ or', alternating between each day. Another downside was the occasional stained ?dirty tableware encountered a few occasions. I saw flies hovering around the food on two days and wasn't too impressed, but yes - the spread is pretty impressive. The hotel lobby lounge serves proper restaurant quality food though service was slow when we visited.
There is a well-equipped gym, sauna and pool. The steam room was under repair when we had visited.
Overall, hotel staff were polite.
Also, the hotel offers a shuttle service to Orchard Road and back. Location wise, it is about a 10-15 minute walk to Orchard Road where one can spectate upon Christmas lights and the local shops.
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The Standard Spa Miami — The Standard of What, Exactly?
The only people earning their pay here are the valet and bellmen. They’re five stars and the reason this place hasn’t fully collapsed. Everything after them is a slow unraveling.
We arrived at 8 am the Tuesday before Art Basel. I produce major events for a living, so I understand chaos. What I don’t understand is how every issue from that moment forward was blamed on Basel. And if it wasn’t Basel, it would’ve been F1, a holiday, the wind blowing wrong, or some questionable planetary alignment. Whatever excuse was closest.
Before arriving, I emailed a simple request: a quiet room away from hallways, maids’ closets, and foot traffic. We booked one of the largest and most expensive room categories so we could travel with two dogs and actually sleep.
Instead, we were put in Room 6, easily the loudest and most trafficked room on the property. The room wasn’t near a food-prep kitchen. It was attached to it. Metal grinding, doors slamming, staff noise at all hours, and juicer activity operating at the level of a competitive sport. The hallway sounded like a terminal gate at LAX.
I went to the front desk and spoke with Taryn, who said she personally assigned our room. I asked if she read my request. She said yes. I asked what the rooms next to us were. She told me they were storage closets that weren’t regularly used.
This is where the comedy begins. Minutes before speaking to her, I had walked past those exact doors and watched kitchen staff actively prepping food. Steam, noise, juicers going full tilt, people working inches from where we were supposed to sleep. When I told her this, she froze, blinked, and said nothing. It wasn’t a misunderstanding. It was a blatant lie told straight to my face.
Only after being caught did she offer three other rooms, all downgrades. She promised a rate adjustment, and since we needed sleep, we moved.
People come to The Standard for the spa and vibe, not the rooms, but even with expectations low, these were rough. Old rugs, sticky floors, a safe that didn’t work, and a fridge leaking into the room. It felt more like a wellness retreat that shut down in 2011.
The next morning, we went to breakfast. My guest ordered a fresh-squeezed juice. The server apologized and said they were out of juice. Not one juice — all juice. The entire juice program had collapsed, probably because everything that could be juiced had already been pulverized behind Room 6. He then ordered the chia pudding. Ten minutes later, the server returned and said they were out of that too. The reason: Art Basel.
At checkout, I asked about the promised adjustment for the downgrade. The assistant manager, who seemed allergic to transparency, said their solution was removing $120 dollars in resort fees. The downgrade was over $600.
When I asked to speak with the actual manager, he refused. Twice. He offered day passes instead, which was unintentionally funny because I wouldn’t return voluntarily.
I waited until someone real appeared. Eventually, Victor Moreno, Director of Rooms, came out after a long back-office huddle with Taryn and the assistant manager. Instead of addressing anything, he went straight into blame mode. Basel, me, the universe — everything except the fact that they put us in the worst room in the hotel after I requested the opposite.
His logic was that because I chose to move out of the kitchen-adjacent noise box they assigned us, they owed nothing. The $120 dollars was, according to him, goodwill.
The Standard Spa Miami is no longer The Standard. It’s the Minimum. A once-great property now running on excuses and deflection. Valet and bellmen excluded, hospitality isn’t happening here.
If you enjoy being blamed for the hotel’s problems, sleeping beside industrial kitchen equipment, outdated rooms, managers who hide until forced out, and breakfast without juice or breakfast, book Room 6. Everyone else should stay somewhere that still remembers what hospitality is.
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