I Highly recommend going here for a first skydiving experience! Everyone was super nice! Definitely loved my instructor JP , he was so awesome and made me feel so comfortable and relaxed. If I ever go back to do it again I definitely want JP to be my instructor again. My video guy was pretty awesome also. Got some great pictures and video.
Reply from Skydive Spaceland Houston
2026.09.02
Hi Karen! Thank you for your review and your kinds words about JP! It sounds like y'all had a wonderful skydive together!
We arrived as a group at 8:50 a.m. As of 2:00 p.m., more than five hours later, we still had not jumped. It felt like our group was being deprioritized because people who arrived after us were repeatedly taken ahead of us. There was no respect for our time and no clear solution.
The food was also poor quality and extremely overpriced. What made the situation even worse was that after I posted a review, a manager came to our group, loudly called out my name, and confronted me about my comment. Instead of trying to solve the problem or provide a realistic jump time, he focused on defending the business and talking about their numbers.
I have skydived somewhere else before, and the preparation and instructions took about 30 minutes. I understand that delays can happen, but waiting more than five hours with poor communication and then being confronted for leaving honest feedback is unacceptable. I cannot recommend this place. Do not waste your time or money.
Reply from Skydive Spaceland Houston
2026.08.31
Thank you for sharing your experience. We understand how frustrating it can be to wait for such a special experience. Skydiving operations can be affected by a number of factors throughout the day, including weather, aircraft and instructor availability, group size, and the progression of scheduled jumps. While these factors aren’t always within our control, we recognize the importance of keeping guests informed when delays occur.
We’re also sorry that our attempt to address your concerns came across as a confrontation. Our intention was to better understand what was happening with your group and work toward a resolution. Because this was a group booking, our manager was communicating with the group leader who had organized the visit, and your group leader called in an effort to connect the concern with the appropriate member of the staff.
We take feedback seriously, including feedback about wait times and communication. While we can’t always control the circumstances that create delays, we can continue working to make sure our guests feel informed and cared for while those circumstances are being worked through.
We’re also sorry that our attempt to address your concerns came across as a confrontation. Our intention was to better understand what was happening with your group and work toward a resolution. Because this was a group booking, our manager was communicating with the group leader who had organized the visit, and your group leader called in an effort to connect the concern with the appropriate member of the staff.
We take feedback seriously, including feedback about wait times and communication. While we can’t always control the circumstances that create delays, we can continue working to make sure our guests feel informed and cared for while those circumstances are being worked through.
This place is Awesome! All staff and Instructors are friendly, and helpful. My Tandem Instructor Katie was the Absolute Best, very professional and really trustworthy so you can have all the fun on your jump. Her and Daniel, who was my videographer, was so fun to be around made this place top tier to enjoy skydiving over and over!
Reply from Skydive Spaceland Houston
2026.08.29
Thank you for your review and for jumping with us! We love hearing that Katie and Daniel helped and made sure you had a great time. We look forward to seeing you again soon!
Terrible organization they make u wait for hours not even preparing or class you just sit amd wait for hours
Reply from Skydive Spaceland Houston
2026.08.31
We’re sorry to hear you were frustrated by the wait. We’ve looked through our records but unfortunately can’t find a reservation matching the details in this review. Is it possible you may be referring to a different skydiving facility?
Wait times at a skydiving operation can be affected by a number of factors, including weather delays, group size, instructor availability, and the progression of the day’s scheduled jumps. While we always work to operate as efficiently as possible, these factors can change quickly and are sometimes outside of our control.
We encourage all participants to plan to spend the majority of the day with us, regardless of their scheduled arrival time, as the day can evolve rapidly. We’re always happy to answer questions about the expected timeline when you arrive.
Wait times at a skydiving operation can be affected by a number of factors, including weather delays, group size, instructor availability, and the progression of the day’s scheduled jumps. While we always work to operate as efficiently as possible, these factors can change quickly and are sometimes outside of our control.
We encourage all participants to plan to spend the majority of the day with us, regardless of their scheduled arrival time, as the day can evolve rapidly. We’re always happy to answer questions about the expected timeline when you arrive.
Verified
We arrived as a group at 8:50 a.m. As of 2:00 p.m., more than five hours later, we still had not jumped. It felt like our group was being deprioritized because people who arrived after us were repeatedly taken ahead of us. There was no respect for our time and no clear solution.
The food was also poor quality and extremely overpriced. What made the situation even worse was that after I posted a review, a manager came to our group, loudly called out my name, and confronted me about my comment. Instead of trying to solve the problem or provide a realistic jump time, he focused on defending the business and talking about their numbers.
I have skydived somewhere else before, and the preparation and instructions took about 30 minutes. I understand that delays can happen, but waiting more than five hours with poor communication and then being confronted for leaving honest feedback is unacceptable. I cannot recommend this place. Do not waste your time or money.
My daughter went to skydive today. She had the best time of her life. Eric was her instructor and he was amazing. Her first experience ever skydiving has now turned into a passion. All bc this place made it amazing.
Reply from Skydive Spaceland Houston
2026.08.29
Thank you for jumping with us! We love being a part of your daughter's passion for the sport and we hope to see you soon again for an other jump!
Awesome experience...already booked for a second jump. Instructors were phenomenal and professionally qualified. Try it... won't regret it. If it is on your bucket list.. go for it..
Reply from Skydive Spaceland Houston
2026.08.29
Thank you for your review and for jumping with us! We love hearing you are ready for your second jump, we look forward to seeing you again soon!
What a phenomenal experience. The safety and professionalism of everyone surpassed my expectations. I would highly recommend Skydive Spaceland!
Reply from Skydive Spaceland Houston
2026.08.29
Thank you for jumping with us! We are thrilled to hear that everyone surpassed your expectations and that you had a great experience. We look forward to seeing you again soon!
I had an amazing time here Carlitos was a great instructor very helpful and talked me through everything and has a great positive attitude, super kind and gives good advice as well !!!
Reply from Skydive Spaceland Houston
2026.08.26
Thank you for the great review! We’re so happy to hear you had an amazing time and that Carlitos helped make your experience such a positive one. e appreciate you choosing Spaceland Houston and hope to see you back in the sky again soon!
⭐️⭐️⭐️⭐️⭐️
Such a great experience at Spaceland Houston! My instructor, Louis (“Louie”), was incredibly easy to work with and an excellent coach. Feeling comfortable and confident with your instructor is pretty important when you’re about to yeet yourself out of a plane. 😂
I’ve loved my experiences at other drop zones, but Spaceland gave me some new things to appreciate: watching my own altimeter, pulling my own ripcord, and learning to maneuver the canopy for turns and landing. Huzzah! 🪂
The facility and emphasis on education are top-notch. Bonus points for the on-site cafe, which saved my ravenous life and was genuinely delicious. 😂
Professional, welcoming, educational, and ridiculously fun. I’ll absolutely be back!
Reply from Skydive Spaceland Houston
2026.08.26
Thank you for such a great review! We’re thrilled to hear you had an awesome experience at Spaceland Houston and that Louis helped you feel comfortable and confident throughout your jump. It sounds like you really embraced the experience and enjoyed learning more about the sport along the way. We love hearing that our focus on education and hands on learning stood out to you. And of course, we’re happy the café was there to keep you fueled. We truly appreciate your kind words and the recommendation.
This place is top notch!! My son obtained his class A certification and both my wife did some tandem jumps with him. The staff are amazing especially Gabe and Sarah…all the others were amazing but my adrenaline has made me forget names. Safety is their priority and I am coming back to get certified soon..highly recommended if you want to experience a rush like no other
Reply from Skydive Spaceland Houston
2026.08.25
Chad, thank you for taking the time to out of your day to leave us amazing comments. The 5 star review was greatly appreciated and we hope we have earned your trust.