Verified Company
I had 314 Roofing install a solar powered fan on my roof. They surveyed my roof and attic and stated that an exhaust fan would get my attic temperatures close to the ambient temperature. However, I only noticed a 6 degree drop in temperature. I informed them of the issue and unmet expectations; only to have their representative re-inspect the house and tell me that there is another separate issue causing my excessive attic temps.
When I asked why the initial issue was not identified, the representative just shrugged.
From my perspective, I spent $1,800 on a solution that was ineffective and possibly unnecessary. At best, I would say that their solution was misrepresented – but I just feel lied to. Given the experience, I would not trust them with a larger project or recommend them.
Reply from 314 Roofing Solutions
2026.09.23
We definitely understand your frustration Carter, especially after investing in a solution and not seeing the results you expected.
When we originally inspected your attic, it was clear that temperatures were elevated, and the exterior appeared to have adequate intake ventilation. Based on those conditions, we recommended a solar-powered attic fan.
When you later contacted us about the results, we came back out to investigate. During that inspection, we discovered that the exterior intake grates had been painted over, trapping dirt and debris on the screens and significantly restricting airflow into the attic. An exhaust fan can only move as much air as the intake system allows, which helps explain why the temperature reduction was limited.
We certainly wish we had identified that restriction during our first visit, but we’re glad we were able to identify the issue when you brought the concern to our attention. It is certainly something our team will use as a training tool moving forward. Our recommendation was made in good faith based on the conditions we could see at the time, and we’re sorry the experience left you feeling otherwise.
When we originally inspected your attic, it was clear that temperatures were elevated, and the exterior appeared to have adequate intake ventilation. Based on those conditions, we recommended a solar-powered attic fan.
When you later contacted us about the results, we came back out to investigate. During that inspection, we discovered that the exterior intake grates had been painted over, trapping dirt and debris on the screens and significantly restricting airflow into the attic. An exhaust fan can only move as much air as the intake system allows, which helps explain why the temperature reduction was limited.
We certainly wish we had identified that restriction during our first visit, but we’re glad we were able to identify the issue when you brought the concern to our attention. It is certainly something our team will use as a training tool moving forward. Our recommendation was made in good faith based on the conditions we could see at the time, and we’re sorry the experience left you feeling otherwise.
