Ralph Mann & Sons Inc Reviews

Ellen Walberg 2026.10.29

     

So glad we found Ralph Mann & Sons when we moved to CT. High integrity, punctual, and they know what they are doing. They have not over sold us as so many companies seem to do nowadays.

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Reply from Ralph Mann & Sons Inc 2026.10.30

Thank you, Ellen! We're so glad you found us and appreciate your trust in our team. Providing honest recommendations without unnecessary upselling is something we take great pride in. We're happy to have you as a customer and look forward to being here whenever you need us!

Cheryl Kane 2026.10.19

     

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Reply from Ralph Mann & Sons Inc 2026.10.19

Thank you, Cheryl, for your 5-star review! We truly appreciate your support and the confidence you've placed in Ralph Mann & Sons. It's customers like you who make what we do so rewarding. We look forward to serving you again!

Teresa carballal doob 2026.10.17

     

After many years of relying on Ralph Mann for our heating and cooling system i can say with confidence that o find their service exceptional. It is reliable, very professional and, thorough, paying attention to all details. It has an excellent team, from the assistant scheduling visits to the technician, in our casa Kevin, who besides doing a high quality job also makes time to answer customer’s questions and clarify doubts. I always found them reasonably priced

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Reply from Ralph Mann & Sons Inc 2026.10.19

Dear Teresa,
Thank you for your continued trust in Ralph Mann & Sons over the years! We’re so pleased to hear that our team has consistently provided the reliable, professional, and thorough service you deserve. We’ll be sure to share your compliments with Kevin and our office staff. We truly appreciate your loyalty and look forward to taking care of your home comfort needs for many years to come!

Jane Rafferty 2026.10.12

     

You can't do better than Ralph Mann & Sons! They are incredibly competent and professional. I checked their ratings and had them install my gas furnace. When the inspector from the gas company came out to make sure it met code and was safe to turn on - he said, "Ralph Mann installed this didn't he?" When I said yes. He replied that he didn't really even have to inspect it because he knew it was done right. He did inspect and it was, indeed, done right. They also installed a gas hot water heater for me at the same time and they they had to remove my oil storage tank. Everything was done perfectly and my basement was cleaner when they left than it was when they came. They fixed my bathtub/shower leak, replacing fixtures and making it look and work like new. Their electrician took my new but broken fixture back to the shop, fixed it and returned to put it up. No one gives you that kind of service any more! They were recently out in an emergency call for no heat. They arrived quickly and fixed the problem with a fair charge. I would never even think of using anyone else for anything they can service.
Date of experience: 22 September, 2026

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James Smey 2026.10.03

     

Always excellent, courteous communication with the office and prompt, professional service from the techs.

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Reply from Ralph Mann & Sons Inc 2026.10.05

James, thank you for taking the time to share this! We’re so glad you’ve consistently had a positive experience with both our office team and technicians. We truly appreciate your continued trust in Ralph Mann & Sons!

Stephen Schwartz 2026.10.01

     

Had Ralph Mann over yesterday to install a tankless hot water heater. They were on time, introduced themselves and laid out tarps to not get anything dirty. Before the swap of units he talked me through what they were going to do in order to effectively switch my house from tank to tankless. Throughout the day I received updates and additional discussion on where there were at and what was done and what was going to be. I felt confident through out the process. It was installed without a hitch and they left the work area very clean. Over all great experience.

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Reply from Ralph Mann & Sons Inc 2026.10.01

Steve, thank you for sharing your experience! We’re so glad the tankless water heater installation went smoothly and that our team kept you informed and comfortable throughout the entire process. We know having work done in your home can be disruptive, so taking the time to protect your space, explain the process, and leave everything clean is very important to us. Thank you for choosing Ralph Mann & Sons — we truly appreciate your business!

Amy Pellino 2026.09.30

     

Wonderful start to finish. Professional. Friendly. Office staff was organized and fit me into the schedule same day. Highly recommend.

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Reply from Ralph Mann & Sons Inc 2026.09.30

Thank you so much for the wonderful review, Amy! We’re so glad our office team was able to get you into the schedule the same day and that you had a great experience from start to finish. We truly appreciate your recommendation and are grateful you chose Ralph Mann & Sons!

Adam De Young 2026.09.19

     

My experience with Ralph Mann & Sons was exceptional. Great customer service is the exception not the rule these days, so it is remarkable when customer service is exceptional. From my first conversation with the office to the technicians who came out to service my equipment my experience was excellent. I highly recommend this company!!

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Reply from Ralph Mann & Sons Inc 2026.09.25

Thank you so much for taking the time to share this! It means a lot to hear that you had such a positive experience with everyone you worked with, from our office team to our technicians in the field. We truly appreciate your kind words, your recommendation, and most of all, your trust in Ralph Mann & Sons!

Frank Bailey 2026.09.06

     

Always great service!

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Reply from Ralph Mann & Sons Inc 2026.09.08

Thank you so much! We truly appreciate your kind words and continued support. We’re glad to hear you can always count on Ralph Mann & Sons for great service!

Colleen Williams 2026.09.03

     

Everyone is helpful and they schedule appointments with minimal wait time.

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Reply from Ralph Mann & Sons Inc 2026.09.04

Colleen, Thank you so much for the kind review! We’re glad to hear our team has been helpful and that we’ve been able to get you scheduled quickly. We truly appreciate your support and your trust in Ralph Mann & Sons!

Ali M 2026.08.17

     

We had a great experience with Ralph Mann & Sons from start to finish. They recently replaced both our hot water heater and AC unit, and we couldn’t be happier with the entire process. The team was professional, knowledgeable and responsive. Wendy was a pleasure to work with and made the whole process smooth and stress free. For installation, Kevin and his team provided a well organized and clean installation, and they treated our home with great care. It’s not often that you come across a company that combines top notch work with such outstanding customer service. Highly recommend Ralph Mann & Sons to anyone in need of HVAC services. Exceptional company, exceptional work, and an exceptional team!

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Reply from Ralph Mann & Sons Inc 2026.08.18

Ali,
Thank you so much for taking the time to share such a thoughtful review! We’re so glad to hear you had a great experience from start to finish with both your water heater and AC replacement. Wendy, Kevin and the entire team will be thrilled to hear your kind words. We truly appreciate you trusting Ralph Mann & Sons with your home comfort needs and recommending us to others. It was a pleasure working with you!

Janet Peura 2026.08.07

     

I had a great experience with Ralph Mann & Sons. Our central air conditioning unit stopped working in the late afternoon on a hot day. Jake Dodge from Ralph & Sons came out to our house after his shift was finished, on his way home from a long work day. Jake quickly found the issue, went back to the shop to get the necessary fuse. Shortly after he left, the AC stopped working again due to a bad fuse. Jake was at our house early the next morning and fixed the unit and this time, the fuse was good. Our house is cool again, and the work area was left spotless. Ralph Mann & Sons did not charge me as I bought the unit just about one year ago. I love this company and I highly recommend their friendly neighborhood treatment!"

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Reply from Ralph Mann & Sons Inc 2026.08.07

Janet, thank you so much for this wonderful review! We’re so glad Jake was able to take care of you and get your home cool and comfortable again. We’re very proud of the extra effort our team puts into taking care of our customers, and it means a lot to hear that reflected in your experience.

Thank you for trusting Ralph Mann & Sons and for recommending us. We truly appreciate your kind words and your support!

Ajay Gulati 2026.08.05

     

Not honest company and lag workmanship Technician could not find a leak in AC for the new Ac unit installed 2 years ago . Charged high labor cost and not able to find any leak even though installed by them 2 years ago . Spent 2k on service calls with no issue fixed . Installed lame thermostat without even asking customer and had to replace again. This is not a honest company and do not recommend to anyone.
Date of experience: 04 August, 2026

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Mike Amici 2026.07.29

     

Simply put, Ralph Mann & Sons is the best HVAC service we have ever used in our 35 years of living in our home. They are professional, show up when they say they will, and work to repair your existing system. They do not try to upsell you to a new furnace, or air conditioner. Their technicians are experienced and efficient, which leads to reasonable pricing. This is a great company that you can count on.

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Reply from Ralph Mann & Sons Inc 2020.08.03

Mike, Thank you for giving us the opportunity, we look forward to serving you again in the future,
Craig Mann

Richard Abercrombie 2026.07.28

     

Had to have a new compressor installed and worked with Melissa regarding price who went above and beyond to find a right priced piece. Dealt with technicians Tony and Kevin who were both super knowledgeable and helpful. Highly recommended

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Reply from Ralph Mann & Sons Inc 2026.07.29

Thank you for the kind review, Richard! We’re pleased Melissa was able to help locate the right compressor at a reasonable price and that Tony and Kevin made the installation process a positive experience. We appreciate your recommendation and thank you for choosing Ralph Mann & Sons!

David Adams 2026.07.15

     

Great experience all around on our recent service call from Mann & Sons. The technician Mark was very knowledgeable and took the time to explain things very well. He did a thorough check out, identified the issues, and quickly resolved the issues. He was professional and courteous. Highly recommend this company - top notch.

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Reply from Ralph Mann & Sons Inc 2026.07.15

Thank you, David, for the wonderful review! We’re so glad Mark provided a thorough, professional service experience and took the time to explain everything clearly. We truly appreciate your recommendation and your trust in Ralph Mann & Sons!

Katherine Gambacini 2026.07.01

     

Disappointed in ducted heat pump recommendation I am disappointed in the advice and thought that salesman Dan put into recommending that I install a heat pump system in my house in Feb 2025. I had seen ads recommending heat pumps from multiple HVAC contractors, so I bought into the idea that this would make my home more energy efficient and therefore save money in the long run, as well as make my home more sellable. It also seemed sensible, as I already had A/C ducts for my aging central air unit. However, my 1994-built raised-ranch has cathedral ceilings over the LR, DR and kitchen, and the heat-pumped heat coming out of them during cold weather months left me dealing with cold floors and a basement of 52 degrees F and lower. I kept the thermostat at 64 degrees F during the daytime when home and 62 degrees F at night, and still had winter UI electricity bills of $411, $530 and $783! In previous winters, my combined natural gas and electric bills were $100-$300 less per month, and I was more comfortable. While I can't blame Dan and the heat pump installers for the extra cold past winter, I can blame them as HVAC professionals for not considering that heat coming from cathedral ceiling air ducts would tend to evaporate upwards. Why didn't they recommend a ductless heat pump system or air to water heat pump, as the house already had a system of pipe radiators from the previous natural gas furnace/hot water heating system? I should have done more due diligence research on heating systems but my furnace broke down in mid-winter 2025, and I had liked the prices and customer service I got from Ralph Mann & Sons when they serviced my old furnace in previous years. I will note that Melissa was wonderful to work with when I made payments and waited for the CT and UI rebates after installing the heat pump.
Date of experience: 01 March, 2025

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Scott Bravi 2026.06.29

     

We cannot say enough good things about this company. We have dealt with Melissa and Wendy in the office and they've always been quick to help and given us fair pricing. Kevin and several other techs have done maintenance on our geothermal systems and done great work. We had the systems installed by another vendor and there had been issues since day one. The other vendor had numerous techs look at the issue and had not solved it. Kevin was able to spot the issue quickly--it was a basic design flaw that caused back flow to occur. He took the time to explain what was happening and made the correction for us so now the system is working as it should have been all along. UPDATE: Since this initial review where they fixed my geothermal systems, I have used them to do routine maintenance on the boiler (which we use for hot water and back up heat). They've done great work there as well--fixing things that were neglected by others. On all occasions, they stand by their work and make sure the work is done right the first time. I highly recommend them for any type of HVAC work and know they will get the work done at a fair price. With regard to geothermal, they truly are knowledgeable and you will be well served by them.

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Reply from Ralph Mann & Sons Inc 2025.09.29

Hi Scott, Thank you so much for giving us the opportunity to service your HVAC systems and I'm happy to hear that everything is now working properly for you. We appreciate your comments and look forward to serving you again in the future.
Warm wishes,
Craig Mann

Damiano Mazzone 2026.06.11

     

Honest and skilled are everyone who works at Ralph Mann & Sons.

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Reply from Ralph Mann & Sons Inc 2026.06.12

Damiano, Thank you so much for your kind words! We truly appreciate you recognizing our team as honest and skilled. That means a lot to everyone at Ralph Mann & Sons.

Elliot Weiler 2026.06.05

     

From my very first phone call requesting service to the final installation of our new water heater, the entire team at Ralph Mann was friendly, helpful, and honest. They took the time to understand the problem, explain our options, and recommend the best solution for our home. It’s not always easy to find a reliable local HVAC and plumbing company, but Ralph Mann made the whole process simple and stress-free. Special thanks to Melissa, Tim, and Matt for their professionalism and a job well done. I would definitely recommend Ralph Mann for plumbing, HVAC service, and water heater installation.

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Reply from Ralph Mann & Sons Inc 2026.06.05

Elliot,
Thank you so much for your thoughtful review! We’re so glad to hear that your experience with Ralph Mann & Sons was friendly, helpful, and stress-free from the first phone call through the installation of your new water heater.

Our team takes pride in explaining options clearly and recommending the best solution for each home, so your feedback means a lot. We’ll be sure to share your kind words with Melissa, Tim, Matt, and the rest of our team.

Thank you again for trusting Ralph Mann & Sons for your plumbing, HVAC service, and water heater installation needs. We truly appreciate your recommendation!