Verified Company
Ben provided excellent service. Nice to work with an honest tech who took extra time to answer all of our questions. We feel very confident in this company and their ability in helping resolve our Carrier air conditioning issues. Extra star for quick response in the hottest month of the year! Thank you!
Reply from P&M Air Conditioning and Heating
2026.09.02
We're thrilled to have earned your 5-star rating. Thank you for your feedback, Catherine!
Certified and trained Carrier HVAC technicians. It matters! Robert is professional, educational and effective in addressing issues caused by uncertified HVAC service contractors. I have been very pleased with their services.
Reply from P&M Air Conditioning and Heating
2026.07.28
We're glad to hear you had a positive experience with Robert and our team! It's important for us to ensure your Carrier system is running smoothly, and we're thrilled that you found the right help with us. Your satisfaction means a lot!
Had water, condensate dripping from ceiling. P&M cleared drain pipes & added chlorine tablets. Found condenser 50% plugged and secondary pan with rusted ohole, which allows leak. David did fast & clean job. Thanks Dell K
Reply from P&M Air Conditioning and Heating
2026.08.04
Thank you, Dell, for your positive feedback! We're glad David provided prompt and effective service in addressing the condensate issue. Your satisfaction is our priority, and we appreciate your trust in us.
We were pleased with the knowledge and service Rudy provided in repairing our AC unit. Monica was also very helpful in getting someone to come ASAP the day we called. She also advised us over the phone there was a $125 diagnostic fee which was not credited when we had them proceed with the repair. We have found the credit of this fee to be the norm in other experiences and appears to still be the norm from my online research. We didn’t think to ask at the time nor was that made clear. Their website does NOT mention the diagnostics fee but does state “free estimates”?? This disconnect could easily be corrected with an update to their website that states “non refundable $125 diagnostic fee”. They may also want to explain what “free estimates” actually means. The invoice emailed at our request after the work was done and paid for detailed the $125 diagnostic fee but no detail on the specifics of the part or the cost or what the labor cost was. Due to all these issues, and as a matter of principle, it’s unlikely we’d choose P & M again.
Reply from P&M Air Conditioning and Heating
2026.07.07
Hi Jo, thank you for taking the time to share your feedback. We truly appreciate you recognizing Rudy’s knowledge and the service he provided, as well as Monica’s efforts to help get someone out to your home quickly when you needed assistance.
We are sorry to hear that there was confusion regarding our diagnostic fee and the details provided on your invoice. We understand how important clear communication and transparency are, and we appreciate you bringing these concerns to our attention. Your feedback regarding how we explain our diagnostic fee and our “free estimates” messaging is valuable, and we will review how we can make this information clearer for our customers.
We would appreciate the opportunity to speak with you directly and address any remaining concerns. Please reach out to our team at your convenience so we can review your visit, answer any questions you may have, and see how we can make this experience right.
Thank you again for your feedback and for giving us the opportunity to improve.
We are sorry to hear that there was confusion regarding our diagnostic fee and the details provided on your invoice. We understand how important clear communication and transparency are, and we appreciate you bringing these concerns to our attention. Your feedback regarding how we explain our diagnostic fee and our “free estimates” messaging is valuable, and we will review how we can make this information clearer for our customers.
We would appreciate the opportunity to speak with you directly and address any remaining concerns. Please reach out to our team at your convenience so we can review your visit, answer any questions you may have, and see how we can make this experience right.
Thank you again for your feedback and for giving us the opportunity to improve.
Knowledgeable and professional technicians
Reply from P&M Air Conditioning and Heating
2026.06.09
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our knowledgeable and professional technicians. Our team takes great pride in providing reliable service and expert solutions. We truly appreciate your support and look forward to helping you again whenever you need us!
ROBERT WITH P&M A/C WAS EXCELLENT AND VERY PROFESSIONAL HE TOOK CARE OF MY A/C STOPPED UP OVERFLOW PIPE ! I HAVE USED THE SAME A/C CO. FOR 30 YEARS BUT HE RETIRED AND RECOMMENDED P&M TO ME AS HE KNOWS MIKE THE OWNER! I TRUSTED HIS CHOICE! IT WAS A GOOD ONE! I WILL RECOMMENDED THEM TO MY FRIENDS AND FAMILY!
Reply from P&M Air Conditioning and Heating
2026.05.19
Thank you, J Taub, for your wonderful feedback! We're thrilled to hear about your positive experience with Robert and appreciate your trust in our services. Your recommendations mean a lot to us!
Robert arrived on time, was professional, and did an excellent job.
Reply from P&M Air Conditioning and Heating
2026.05.18
Thank you for your wonderful feedback, Lisa. It's great to hear that Robert's professionalism and punctuality contributed to your positive experience. We appreciate your support and look forward to serving you again!
On time, polite and kept us informed the entire time.
Reply from P&M Air Conditioning and Heating
2026.04.04
Thank you, Stacy, for your wonderful feedback! We're glad our punctuality and communication met your expectations. Your satisfaction is our priority, and we appreciate your trust in our services.
P & M Air Conditioning - SK
(832) 925-4056
[Website](https://pmhvac.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb)
[Map](https://maps.google.com/maps?cid=17007339532132142167)
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P & M Air Conditioning - SK
(832) 925-4056
[Website](https://pmhvac.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb)
[Map](https://maps.google.com/maps?cid=17007339532132142167)
[Write a Review](https://search.google.com/local/writereview?placeid=ChIJ6cg2qP-9QIYRV8wxGzI1Buw)
Robert is the man! Knows his stuff and got my AC up and running fast!
Reply from P&M Air Conditioning and Heating
2026.03.10
Thank you for your fantastic feedback, Mr. Bee! We're thrilled to hear Robert's expertise got your AC up and running quickly. Your satisfaction is our priority, and we appreciate your support!