2025: I needed a new rear inner tube on my 24" Boomerang Platinum today. I called Austin at Pedego Electric Bikes in Carmel, and once I arrived, he was able to install a new one for me in about 15 minutes. That's what I call great service! He is always very helpful and pleasant to talk to. John was there also. These 2 guys really know what they are doing when it comes to working on and repairing Pedegos. We live about an hour away, but none of the bike stores in our area put "slime" into the inner tubes, and Pedego Carmel does that. I noticed that the store is now selling other brands of bikes, but they have lots of Pedegos. Go in and take a ride on one of the many bikes that Pedego Carmel has on hand. You just might like to buy one from there. I highly recommend the store, Josh the owner, and everyone who works there. July 2026: Today, we got our 4th warranty tune up at Pedego, Carmel. Sadly, they are closing shop. We have always been happy with the service, and with the owner Josh. We want to wish all the staff the best of luck in whatever their next steps will be.
What customers say about Pedego Electric Bikes Carmel
Recent reviews
This is a wonderful bike shop with the highest level of expertise with our e- bikes! So sad to see them close, but will certainly contact Grayson for future tuneups. Would highly recommend!
Always excellent service and very friendly
These guys are the best! Great guys and really great service! I bought my first 2 bikes from Josh back in 2019 and he’s been a great resource every time I’ve wanted an upgrade or service on the bikes. These guys are very customer oriented and I can’t say enough good things about this bike shop!
Josh, Grayson and Audrey are awesome - bike breaks - they fix it! Thanks for keeping us going-
Matt and Gypsy
Always respectful people.
I walked into Pedigo bikes with the intention of getting a bike I saw online that they sold. When I got there the bike I was looking at was a little more expensive than I wanted to pay so Alie and Tyanna showed me several different options that were not as expensive and they took the time to explain everything about each bike because I asked a lot of questions😂 but ALy was the one who rode with me on three test rides and I was impressed with her knowledge of each bike and also the bike itself was such an excellent ride I look forward to my relationship with Pedigo in the future
Knowledgeable, polite and great customer service!
Pedego of Carmel, every time I go in there, they treat us very well. Which is sad , seeing how they’re closing at the end of the month. Will definitely miss their dedication to their customers
Very knowledgeable and friendly staff. Hope they open the for store in a new location.
Superb customer service. Great experience! Family like atmosphere.
Tour the most beautiful city with an e-bike from this very honest company!!!
We've loved Pedego 🚴♀️🚲🚴♀️ over the years! So sorry to see them go! 😭
They've always been friendly, go out of their way to explain things and have great deals on bikes and accessories.
You will be greatly missed by your customers and this Carmel community!!
I had a great experience when I brought my bike in for repair. Grayson went above and beyond to get a part for my old bike and repair the bike.
So much fun watching my son riding an e-bike for the first time.
UPDATE: Do NOT drive in the alley next to the shop! It's an absolute mess.
We just bought two e bikes today. Audrey helped us and was so wonderful and accommodating with us old people. Lol. No, she was so knowledgeable and answered our questions and set us at ease with our purchase. The young gentleman was also very helpful. I am sorry I didn't get his name. They are both great assets to your company! Can't wait to pick our new toys!
Sales associate was very helpful and positive and polite
Great service and a very nice shop! Big thanks to the Pedego crew!!!
The team here are knowledgeable, and very friendly. They answered all my questions no matter how minute or irrelevant. I am very happy to being doing business with them. I am sure I will be purchasing additional bikes from them in the future.
Frequently asked questions about Pedego Electric Bikes Carmel
How many reviews does Pedego Electric Bikes Carmel have?
Pedego Electric Bikes Carmel has 374 reviews on Trustindex, collected from Google and Trustindex.
What is Pedego Electric Bikes Carmel's average rating?
Pedego Electric Bikes Carmel is rated 5.0 out of 5 based on 374 reviews. 97% of reviewers gave five stars.
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