Verified Company
Kim from Patient plan direct came for our annual refresher meeting and was very friendly, informative and helpful
Reply from Patient Plan Direct
2026.06.04
Thank you for your feedback!
Excellent presentation by Chelsea.
Reply from Patient Plan Direct
2026.06.04
We shall let her know your feedback, thank you!
Great session today, very informative. Can’t wait to use the system at our practice. Thanks Dan for all your help getting us up and running.
Reply from Patient Plan Direct
2026.03.27
Thank you for the review and 5-stars! We will share your comments with Dan and the team.
Great training delivered this morning by Harriet from PPD. Her presentation was clear, engaging, and highly informative. I’m confident these plans will bring real benefits not only to our practice but also to our loyal patients. Looking forward to going live!
Reply from Patient Plan Direct
2026.03.17
So are we Lauren! Thank you for leaving your review.
Good introduction to Patient plan direct from Harriet. More confident is discussing plans and their benefits with patients
Reply from Patient Plan Direct
2026.03.17
Thanks Julie for sharing your thoughts. We're delighted you feel more confident talking to patients after your training!
Practice plans are a very good way of giving patients regular dental care without the hassle of having to think of when they will be seen next.
Reply from Patient Plan Direct
2026.03.17
We couldn't agree more Manuela - thank you for leaving a review!
Thanks so much for the training today Harriet. We found it really helpful and appreciate the time you took to go through everything with us.
Thanks again,
Hannah
Reply from Patient Plan Direct
2026.03.17
Thank you for your review - we will ensure Harriet also sees your kind comments.
Brilliant service! Hannah is such a great help to our practice and team.
Reply from Patient Plan Direct
2026.03.17
Thanks Mel for your review, and we agree too!
Harriet is amazing. Any questions we have she is always happy to help us, and if she doesn't know the answer she will find out for us.
She has given us lots of ideas to use in practice.
Reply from Patient Plan Direct
2026.03.17
We will share your feedback with Harriet and the team - thank you for leaving a review, we appreciate it!
Harriet explained everything throughly and was happy to repeat information that was missed. Very good training!
Reply from Patient Plan Direct
2026.03.13
Brilliant feedback - thank you Sharon!
I’m very pleased with the service I’ve received from PPD.
Harriet has been really attentive and supportive during our switch to PPD from our last provider and also during our practice conversion. She has been easy to contact and available to answer queries. My staff found the training that was provided before the switch and also before the conversion, to be excellent. My practice manager has also commented that the PPD Onboarding team have been really helpful in comms with her.
The MD of PPD, Simon, has also been in contact personally which was a lovely touch and I never had management contact with the other plan provider I was with for 14 years!
I’d highly recommend this company - for both a plan provider switch and for an NHS conversion.
Reply from Patient Plan Direct
2026.02.23
Sharlene, thank you so much for this detailed review! We have ensured the team have seen this. Much appreciated!
Emma has always been fantastic at delivering our training and answering any questions. Also giving us insights in how to improve our service.
Reply from Patient Plan Direct
2026.02.26
Thank you for the feedback - we will share this with Emma!
Very helpful chelsea very supportive thanks for all the efforts 🙌🏻
Reply from Patient Plan Direct
2026.02.06
Thank you Lana!
Fabulous communication and support. Amazing benefits to the patients. Really happy with PPD 👍
Reply from Patient Plan Direct
2026.02.06
Wonderful feedback, thank you Carly.
Dan gave a very thorough training meeting to our company. Really friendly, personable and clearly knew his product. Thank you
Reply from Patient Plan Direct
2026.01.29
Thanks Sophie - we will share this with Dan, he will be delighted!
Excellent and a very informative session :)
Reply from Patient Plan Direct
2026.01.29
Great feedback, thank you!
