Verified Company
My grandson Went there the other day for a chipped tooth, you could hear him screaming The whole time he was in there and the dentist instead of trying to calm him down told him to be quiet and stop screaming, would never recommend this place to anyone
Reply from Pain Free Dental Clinic
Thank you for your feedback.
We take concerns about patient care seriously. However, we believe it is important to distinguish between hearing part of an interaction from outside a treatment room and witnessing the full circumstances firsthand.
Our team makes every effort to reassure and support children who find dental visits challenging. We also have a professional responsibility to communicate clearly and maintain a safe environment while providing treatment.
While we respect everyone's right to express their concerns, we believe that a fair assessment of any situation requires an understanding of the full circumstances.
Patient confidentiality prevents us from discussing individual appointments publicly, but we welcome direct communication regarding any concerns.
We take concerns about patient care seriously. However, we believe it is important to distinguish between hearing part of an interaction from outside a treatment room and witnessing the full circumstances firsthand.
Our team makes every effort to reassure and support children who find dental visits challenging. We also have a professional responsibility to communicate clearly and maintain a safe environment while providing treatment.
While we respect everyone's right to express their concerns, we believe that a fair assessment of any situation requires an understanding of the full circumstances.
Patient confidentiality prevents us from discussing individual appointments publicly, but we welcome direct communication regarding any concerns.
