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What customers say about Studio Multisweet
Recent reviews
We ordered the Pandan Mango Passion Fruit cake and the Crème Brûlée Cloud cake, but neither was to our liking. Both had far too much cream that tasted very eggy and felt overly heavy. At this price point for 4-inch cakes, it simply wasn't worth it. Wouldn’t buy again.
Reply from Studio Multisweet
2026.11.06
Thank you for sharing your feedback. We’re sorry the Pandan Mango Passion Fruit and Crème Brûlée Cloud cakes weren’t to your taste. Our cakes specialize in flavored creams, and some of our recipes use custard, which can have a richer, more egg-forward flavor. We understand that may have felt too heavy, and we’re sorry the cakes didn’t feel worth the price to you. We appreciate you letting us know and will share your comments with our pastry team.
Cake deformed a few hours in the fridge, and collapsed into a mess of cream right after cutting. Tastes ok, but ingredients did not really hold up to its price.
I order my cakes from Studio Multisweet every year because the quality is always worth it. Their prices are also very reasonable compared with many bakeries in Manhattan.
I’ve been ordering cakes from Studio Multisweet every year. The quality is consistently great, and I think the price is worth it—especially compared with many bakeries in Manhattan, it’s very reasonable.
A friend recommended Studio Multisweet, so I stopped by and placed my order at the in-store kiosk. The process was super smooth, and the cake was delicious! I’d recommend ordering online ahead of time to avoid waiting.
Needed a cake at the last minute, and Studio Multisweet made it fresh in about four hours and arranged delivery. It was quick, easy, and delicious! So grateful for their help.
I recently ordered a few desserts from Studio MultiSweet, and everything was absolutely delicious! I love trying different dessert shops, especially ones that incorporate Asian flavors into traditional pastries, and this place definitely impressed me. Not only were the desserts beautifully presented, but they tasted just as good as they looked. You can genuinely tell how much thought and effort goes into their creations.
I ordered the Crème Brûlée Cloud Slice ($9.99), Pumpkin Mochi Basque Cheesecake Slice ($9.99), Earl Grey Cream Puff ($5.99), and Taro Brûlée Cream Puff ($6.99).
The Crème Brûlée Cloud Slice was probably one of the most interesting desserts. It has layers of fluffy black tea chiffon, salted milk tea cream, crunchy chocolate pieces, and milk-skin yogurt, topped with caramelized crème brûlée. I loved the combination of textures, especially the light chiffon against the smooth cream and crunchy chocolate. The black tea added a lovely fragrance that balanced out the caramel sweetness.
The Pumpkin Mochi Basque Cheesecake was another favorite! Basque cheesecake originated in Spain and is known for its caramelized exterior and creamy center. Adding pumpkin and mochi gives it a unique Asian-inspired twist. The pumpkin brings a mild, earthy sweetness, while the mochi adds a nice chewiness that contrasts beautifully with the creamy cheesecake.
The Earl Grey Cream Puff was delicious, especially if you enjoy tea-flavored desserts. Earl Grey gets its distinctive floral and citrusy aroma from bergamot, which pairs wonderfully with cream. I really appreciated that the tea flavor wasn’t overwhelmed by sweetness. The Taro Brûlée Cream Puff was just as enjoyable! I’m a huge fan of 芋泥 desserts, and the naturally nutty, earthy flavor of taro worked so well with the caramelized brûlée topping. Both cream puffs were generously filled and satisfying without feeling too heavy.
What really stood out to me was how balanced everything tasted. I’ve had plenty of cakes that taste amazing for the first bite or two, but afterward become difficult to finish because they’re overly sweet, buttery, or leave a greasy feeling in your mouth. That wasn’t the case here! Everything was creamy and indulgent without being overwhelming, and I could genuinely enjoy each dessert from beginning to end. I especially appreciate that you can actually taste the individual ingredients rather than everything just tasting like sugar.
The presentation was also beautiful, even though I ordered delivery! The cake slices had such pretty, distinct layers, and the cream puffs were generously filled and carefully decorated. I loved the caramelized toppings and the attention to detail. You can tell they put their hearts into their desserts, not just in the appearance but also in how the flavors and textures come together.
I also recently ordered a personalized cake for my baby’s 100-day celebration, and I honestly can’t wait to see how it turns out! It’s such a special milestone for our family, and after trying their desserts, I’m really excited to see what they create for the occasion.
My only small criticism would be the pricing. Almost $10 for a slice of cake and $6–$7 for a cream puff is definitely on the pricier side, especially considering the portions. However, I understand that desserts with multiple layers, fillings, and carefully prepared components take time and effort. Personally, I think the creativity, quality, and craftsmanship make them worth trying, although that will depend on the person.
Overall, I really enjoyed everything from Studio MultiSweet! I love that they combine familiar Asian flavors with European pastry techniques while keeping the sweetness and richness well-balanced. Their desserts are beautifully made, delicious, and clearly prepared with care. I’ll definitely be ordering again, and I’m especially looking forward to seeing my baby’s celebration cake!
I needed a cake at the last minute, and Studio Multisweet was able to make it fresh in about four hours and arrange delivery. I really appreciated how quickly they helped make it happen!
We ordered a cake because someone had recommended this place to us. The cake was delivered at the promised time, but what a surprise when we cut the cake and found out it was frozen.
No one told us it would be frozen, no text message was sent, and although the bakery folks I texted with insisted that they put a sticker on the cake telling us it was frozen, no such sticker was present. In fact, it does not matter, if I get a cake to be delivered at 1pm, any reasonable baker would let us know IN ADVANCE they will send it frozen, so we can plan accordingly.
The cake itself was OK (which I could only taste properly once everyone had left and it had time to thaw), though our guests could not enjoy it as they should have because it was frozen. The bad review is because I contacted the shop and they tried to shift the blame on us for presumably not noticing a sticker, offering us only a discount coupon that we have no use for. So beware, the cakes are decent, but customer service is not.
UPDATE: Great to see the owner response below. Much different from their lack of owning the mistake they showed in private. Still, no refund, no resolution, no actually owning their error.
Reply from Studio Multisweet
2026.10.26
Thank you for sharing your experience. We’re sorry the cake arrived frozen and wasn’t ready to serve at your planned time. We freeze some cakes overnight to help maintain their structure, but we understand that the information on our website and the sticker did not make it clear enough that your scheduled delivery would arrive frozen.
We’re also sorry our responses made you feel blamed. We’re reviewing how this information is displayed during the ordering process so customers can see the storage and thawing details more clearly before placing an order. We apologize that the cake affected your celebration and that our response added to your frustration.
We’re also sorry our responses made you feel blamed. We’re reviewing how this information is displayed during the ordering process so customers can see the storage and thawing details more clearly before placing an order. We apologize that the cake affected your celebration and that our response added to your frustration.
They sold us a sliced cake that’s half frozen. How old is this cake?
Reply from Studio Multisweet
2026.10.19
Hi, we’re sorry the cake was still partially frozen when you served it. Our cakes are made fresh the same day for orders after 3 pm pickup. A night before for orders before 3 pm pickup. Because our flavored cream is delicate and can soften during transport, we keep the cakes frozen to help them stay in good condition while customers travel different distances. The box has a sticker advising customers to let the cake thaw at room temperature for 1 hour before serving. We also have preparation footage confirming the cake was made that day and placed in the freezer afterward. We’re sorry for the disappointment and appreciate your feedback!
My favorite cake ever! It’s not too sweet, but the aroma is so rich, and I love all the different flavors and textures in every bite. So delicious!
we ordered a 4" hojicha pear cake. it was so delicious, what a unique flavor combo! the texture was light and fluffy, and it was enjoyable even after a full meal. my only complaint is that due to how delicate the cake is, it fell apart immediately upon slicing. i was only eating it with my gf at home so this was not a big deal for us, but this would have posed a peoblem if we were out somwhere.
we also ordered the meat mooncakes which were INCREDIBLE. super flaky, flavorful, and soft. definitely worth the price.
Ordered online for pickup and the whole process was super easy and smooth! Everything was ready when I arrived, and the pickup instructions were clear and straightforward. The desserts were fresh, beautiful, and tasted amazing. Just keep in mind that this is a kitchen studio rather than a traditional walk-in bakery, so ordering ahead online is definitely the way to go. Will be ordering again!
Unprofessional, unhelpful service, unwelcoming. Did not buy anything. Just go to Paris baguette, fresh and far better pricing.
Reply from Studio Multisweet
2026.09.07
Hi, we’re sorry you felt this way — and we actually enjoy Paris Baguette too! Studio Multisweet operates as a kitchen studio, not a traditional walk-in bakery, which is noted on our Google listing. Since no purchase was made and no details about the interaction were provided, it’s difficult for us to understand or address what made you feel unwelcome. We appreciate your feedback nonetheless.
鲜肉榨菜月饼真的太好吃了！刚烤出来外皮一层层特别酥，里面肉馅很足，鲜嫩多汁，榨菜脆脆的刚好解腻。咸香口完全不会腻，微微加热以后更香，一口下去酥到掉渣！今年吃到最好吃的鲜肉月饼之一，会回购！
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Studio Multisweet has 231 reviews on Trustindex, collected from Google and Trustindex.
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Studio Multisweet is rated 4.5 out of 5 based on 231 reviews. 81% of reviewers gave five stars.
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