I'll start by sharing that I'm not a typical "reviewer" who feels compelled to comment every time that I contract with a company to get a job done. I'm writing this review because I have thoroughly enjoyed working with the staff of James Landscaping, and hopefully my review will give someone else peace of mind that they too are making the right choice to contract with them.
From beginning to end the customer experience has been fantastic. Meeting with Denise, Jessica, Shannon and the whole team on the design was great. They listened to what we wanted and made appropriate changes and recommendations. Working with Tereso and his crew to bring our backyard to life was equally enjoyable. The crew cleaned up every day and communicated with me every step of the way. Follow up communication with pictures of the progress (while we were on vacation) were greatly appreciated. We finally came home to an almost finished backyard and were blown away by the results.They put in an extensive dry creek bed to alleviate water runoff from the neighbors, built flower beds, installed stone walkways with lighting, and put in brand new flowers, shrubs and sod. Everything looks great. The sod is absolutely incredible. The new sprinklers they installed are working perfectly and even when we had a small hiccup with one sprinkler head they showed up within 24hrs and had it fixed. That's customer service! The Texas heat has certainly hurt the growth of some of the new vegetation, but they are already prepared to replace those plants this fall.
If you are contemplating on whether to work with JL or some other company, I'm here to tell you don't waste your time. I got several competing bids and thought about saving money and going with another company, but I'm gald I made the choice to hire JL. Yes, it was not cheap, but the job got done and more importantly, it got done correctly. Yeah I could have probably saved a few thousand dollars, but I'm not sure the end result and the attention to details would have been the same using someone else. Hopefully this review will help someone else make the decision to use JL. I can promise you won't be disappointed!
What customers say about James Landscaping
Recent reviews
Excellent work and good service
Reply from James Landscaping
2026.03.05
Thank you so much! Let us know if we can help in any way!
Asen un buen trabajo
Reply from James Landscaping
2025.11.12
James, thank you for the kind review and generous rating!
Very easy to work with and bounce ideas around. Creative and courteous design consultants. Installation professionals were exceptionally skilled, meticulous, and responsive. Thanks for a beautiful product!
Reply from James Landscaping
2025.11.12
Thank you for the wonderful review and generous rating Mr. H! We really did enjoy working with you and we are thrilled that you are happy with your new functional and beautiful hardscaping! We will be here when you are ready for the 2nd phase. Call us anytime!
James Landscaping is an amazing landscaping company! From the initial consultation, to them listening to our needs, their recommendations and planning, communication and ultimately the crews who are so attentive to detail and respectful of our property, they were a joy to work with every step of the way. We highly recommend them for your landscaping beautification! Here are a couple of before and after pics of their great work!
Reply from James Landscaping
2025.06.19
Thank you for your comprehensive review and generous rating! We appreciate the addition of before and after pictures and we agree that the Afters look fantastic! Please let us know if we can help in any other way! It was our pleasure-the James Landscaping Team
We have been working with JL for the past year. We were provided an awesome comprehensive landscaping plan! We are implementing the plan in small phases and continue to be impressed with everyone from the design team, office staff and the hard working installation teams. Look forward to working with them again!
Reply from James Landscaping
2025.04.10
Thank you for your kind review and generous rating! We love seeing your design come to life in phases and you have been wonderful to work with! Please do not hesitate to reach out to us at any time. It is a pleasure to work with you! The James Landscaping Team
I enthusiastically recommend James Landscaping. While our project was fairly small, it was critical that it was done correctly. Our entire interaction with this company was everything we would’ve dreamed it to be. From the initial on-site meeting, to presentation of the design, and to construction. Every phase was professional, as promised, and performed with pride and intention. True artistry! A company I love to support!
Reply from James Landscaping
2025.04.01
Thank you so much for your kind words and for taking the time to leave a 5-star review! We are thrilled to hear that you’re enjoying your new installation and that you are happy with our landscaping services from start to finish. It was a pleasure working on your gorgeous project, and we look forward to helping you again in the future. If you need anything else, don’t hesitate to reach out! The James Landscaping Team
We have been in our home and property for 23+ years. We have used many Landscape Companies and have never been satisfied until we discovered James Landscaping. We had a large scope (our property is over 7 acres) and spent about half a day walking the property and discussing our thoughts. When we received the design, it was almost perfect! But we knew the design was the “easy” part…the execution of the design was the difficult and more important part of the project. Well, we can hardly find the right words for how smooth the installation happened! The installation Team was absolutely amazing! The Supervisors communicated great during the project but what really exceeded our expectations was the very few questions they had to ask us. That was because the Design was so well documented, the install Team had a near perfect roadmap to make the design come to life. All members of the team were friendly, professional and had a strong desire to satisfy our needs. They also exhibited tremendous respect for our property. They were careful with driving their large trailers and they cleaned up the property EVERY day during the install! That’s right! They cleaned up every single day! One of the biggest challenges we’ve had with other Landscapers was poor planting techniques which resulted in plants dying. This is one of James Landscaping’s biggest strengths. They took great care when preparing the beds before planting. They removed about 8-10 inches of soil and replaced with an excellent mix of soil and compost. We know this will result in all the plants developing strong roots for lasting health in our crazy Texas weather.
We highly recommend James Landscaping for your landscaping projects especially very large ones. Unfortunately we know the initial and ongoing costs of poor landscaping (especially for large properties). We are VERY fortunate to have used James Landscaping…we wished we would have used them 20 years ago!!
Reply from James Landscaping
2023.12.05
Thank you so much for your generous and kind review. We are delighted to hear that you were pleased with our work from start to finish. Your positive feedback means a lot to us. Please don't hesitate to reach out if there's anything else we can assist you with. We appreciate your trust in our services. All the best! The James Landscaping Team
James Landscaping performed a complete rework of our landscaping in 2022. They prepared and implemented a design that included major bed preparation and irrigation system work, new plantings, addition of a fountain and installation of lighting. The entire James team was professional, courteous and easy to work with. They were in constant communication with us as to the status of the project and when to expect teams at our home. They did what they said they would do when they said they would do it, and we were extremely pleased with the finished product.
Reply from James Landscaping
2023.12.05
Thank you for your generous review Mr. Falkenberg! Please let us know if we can help in any other way! All the best! The James Landscaping Team
They fabulously redesigned our backyard and worked nonstop through the heat to get our project done right. Everyone at James Landscaping was a pleasure to work with. We can’t thank them enough for our beautiful oasis! And, we thank our neighbors for recommending them to us. Brilliantly done!
Reply from James Landscaping
2021.07.06
Thank you for trusting us to create your gorgeous oasis. It was such a pleasure to work with both of you. Your enthusiasm was contagious! We can't wait to be part of your next landscaping project!
Love everything that James Landscaping has done with our yard. Design and execution is wonderful and we get many compliments. Almost everything for us is perennial and planned so something is almost always blooming during the year. They also solved a tricky drainage problem for us. The crew is great and meticulous.
Reply from James Landscaping
2021.04.07
Thank you! We love our crew and think they are the best in the business.
The entire group at James Landscaping is dedicated to providing the best possible service.
Reply from James Landscaping
2021.03.31
We appreciate the opportunities you continue to give us to serve your needs.
We have had more than one project done with James Landscaping that has never failed to amaze us. Our yard is our "hotel resort retreat". Those were the words our neighbor said about our backyard. The stone work is also impeccable. Along with helping us pick a variety of plants that work very well here in Texas. Everything flows beautifully ! Also, I have to say all of the staff are super friendly and a joy to work with. Always accommodating!
Reply from James Landscaping
2021.03.29
We are so happy that you are enjoying your yard! We enjoyed working with you and look forward to helping out again in the future.
James Landscaping has done several Flagstone Walkways for us and we absolutely love them. They are set in crushed granite so they don’t shift but look very natural. We had 3 short walkways completed about 5 years ago and those have stood the test of time. So, we are coming back to do another longer walkway. Quality work!!
Reply from James Landscaping
2018.03.01
Thank you! I appreciate you taking the time to do a review.
We are not happy at all with the execution, design, or customer service of James Landscaping. After the check clears, it's hard to get these guys back for followup work. 4 acre design. Not cheap.
Execution - grass seed tossed out without even preparing the surface. Grass never takes, gets washed out, or can't germinate on top of rocks. Somehow this is out fault. Grass seed not warrantied.
Design - Just a couple of shoer spots. 12 large plants in a square yard area, other areas plants are 2 feet apart. Tree planted 4 feet from house. And I could go on and on.... They should know better. Now I do....
Customer Service - months between email communication on dead plants. I get that some of the plants will die from too much water this year, but they ONLY contact us for the remaining $1300 on a $40k job. Never respond to questions about warranty work. When they do show, they replace 12 dead plants all next to each other with three plants of their choice.
If you want to pay 3x the amount for 1/3 the result, call these guys. If you want great results, keep looking.
Reply from James Landscaping
2021.02.09
We are truly sorry Mr. Stevens had a bad experience. We have been in business for 32 years and continue to serve hundreds of repeat clients a month. Unfortunately, we had no access to program or control the irrigation system for the low-water landscape that we designed and installed. Some of the low-water plants in the Stevens’ landscape suffered and died because of over-watering and the heavy rain that Spring. In an effort to help Mr. Stevens, we replaced 55 plants even though our warranty does not cover over-watering or acts of nature. Our company has a strong commitment to quality service and we will continue to strive to bring our customers the most hassle-free experience
Frequently asked questions about James Landscaping
How many reviews does James Landscaping have?
James Landscaping has 16 reviews on Trustindex, collected from Google and Trustindex.
What is James Landscaping's average rating?
James Landscaping is rated 4.8 out of 5 based on 16 reviews. 94% of reviewers gave five stars.
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