What customers say about Horizon Recovery - Deer Valley
Recent reviews
Carmen O2026.03.19
Our family is incredibly grateful for the care and support our daughter received at Horizon Recovery.
Given the circumstances, what mattered most to us was that she felt safe and supported and she truly did. The staff were exceptional. They were not only kind and patient, but also deeply invested in her well-being and growth.
Her therapists were thoughtful and intentional, always making sure she was getting the services she needed and that her overall health was a priority. We saw meaningful progress because of that level of care.
As parents, we also really appreciated how receptive the team was. Anytime we had questions or shared feedback, they took it seriously and responded with care and professionalism. We felt like true partners in the process.
Today, she is graduating, and we are so proud of how far she’s come. We’re grateful to Horizon for the role they played in helping her get here.
For any family navigating something similar, you are not alone and there are people who truly care.
Thank you, Horizon, for supporting our daughter and our family.
Reply from Horizon Recovery - Deer Valley2026.03.20
Thank you for sharing such a heartfelt experience. We’re so proud of your daughter and all the progress she’s made, and we’re honored to have been part of her journey. It means a great deal to know your family felt supported and truly partnered with along the way.
Jennifer Orr2025.08.18
My son has had a good experience so far with the staff and other kids there. I know he is working through some hard things and the staff seem to be caring and helpful. It’s been a supportive environment and I can see his attitude becoming more positive.
Horizon Recovery has been an absolute lifeline for our family during a time of absolute desperation. The staff at Horizon are more than just professionals; they're a compassionate family that goes above and beyond to support not only the teen in recovery but the entire family unit.
Their dedication has been key to our teen's road to recovery, and we've seen a positive transformation that we once thought was impossible. Horizon Recovery is so much more than a treatment center—it's a place of healing, hope, and genuine connection. We are forever grateful for the incredible work they do and the unwavering support they've provided us.
Horizons Recovery Peoria was an amazing experience for our daughter in a time of extreme need. They supported her through her PHP journey and helped to equip her with the tools that she needs moving into IOP and back home. In just the short time she has been home we have noticed changes in her and are looking forward to seeing her progress outside of treatment. We want to thank the staff at Horizons for all your hard work and meaningful dedication to not only my child but others as well. Someone I would like to point out is Stephanie and her commitment to communicating with us about our daughter and her progress. It was nice to have weekly text and phone calls with updates. We really truly appreciate everything Horizons has done for our daughter and family. Thank you!!
We’ve had a wonderful experience with horizon & their entire team. From day one, the staff has been incredibly caring, patient, and supportive — not just with our child, but with us as parents too. They truly take the time to understand each child’s unique needs and meet them with compassion and professionalism.
Communication has been excellent, and we’ve always felt heard and involved every step of the way. It’s clear that every staff member genuinely cares about the children they work with and is dedicated to helping them succeed emotionally, behaviorally, and socially.
We’re so grateful for the progress we’ve seen and the safe, nurturing environment they provide. I would highly recommend to any family looking for thoughtful, effective support.
Horizon Behavioral Health Center Review
Treatment for Adolescence Residential treatment center.
We are raving fans of the residential treatment center at Deer Valley and 91st avenue. This amazing residential treatment home serves two functions. Adolescents with mental health and substance abuse challenges are treated holistically over 30 or more days for the purpose of self discovery, confidence development, coping skills enhancement, overcoming triggers, and beginning to see growth as a process. The program starts with an adolescent cohort that eventually continues through a step down program including a partial hospitalization program offering.
We witnessed a fully integrated group of healing professionals that worked for a singular purpose of instilling the recovery mindset in our son.
Cesar (house supervisor), Ryan, Chris, Jacob ( behavioral health techs), Alta (nurse practitioner), Melissa (medical assistant), Stephanie (family liaison), Kiley (school tutor), Jaime administrative director) and Patrick(the CEO) all made meaningful touches our son and inspired our boys new growth mindset. It is said that it “takes a village”. Indeed, at Horizon, every employee plays an individual role that adds up for each patient and their development, as first cause!
Perhaps, a linchpin among the tremendous band creating the environment for our sons recovery experience was Wendy, who was his group and 1-1 therapist. She asked insightful questions, made him feel safe, and provided constant dialogue to guide him through discovery that has resulted in clarity of thought and maximum resolve for sober health. Our boy emerged from his time as a leader within his cohort aiming not only for his own recovery and abstinence, but as importantly, as one following up on the progress of all the young men and women that entered the program with him.
Treatment is a journey. Our family, expects the road to sobriety to be ongoing for life, learning better coping skills, freeing the body of toxic elements, weighing into purpose versus addiction.
To truly feel life’s joys and and its pains in the present, clear mindedly, sans the numbness that stunts emotional development.
The goal has emerged a reality: to strengthen resolve and enjoy esteem that grows in daily overcoming, using all the capacities that are innately given to us —emotionally, spiritually, and mentally, to navigate at our human best.
Our son has begun to feel, and to process and to overcome, versus the avoidance that came at the other end of a substance.
Thank you Horizon. All of you are the best and we will stay close as we journey together to reap life’s excellence.
Reply from Horizon Recovery - Deer Valley2025.06.22
Thank you so much for your beautiful and thoughtful words. Your family’s journey and your son’s growth are exactly why we do what we do. It’s truly an honor to walk alongside him, and your entire family, on the path toward healing. We’ll be cheering him on every step of the way and are so grateful to remain part of this journey with you!
Joseph Montaldo2025.01.24
Horizon Recovery Team is the best we have encountered with our child’s mental health struggles. They are all compassionate, caring and heard of concerns throughly. Our son has the sparkle back in his eyes and is looking forward to the next step in his recovery journey. Thank you Team Horizon Recovery!
Reply from Horizon Recovery - Deer Valley2025.01.29
Thank you so much for your kind words and for trusting Horizon Recovery with your son’s journey. It means the world to us to see him regain his spark and look forward to the future. Our team is truly dedicated to providing compassionate, quality care, and we’re grateful to have been part of his healing process. Wishing your family continued strength and success in the next steps of recovery!
Samantha Milam2024.12.18
Choosing treatment options for a loved one is never an easy task, and I'm so glad our family found Horizons Recovery. Great staff, regular updates, beautiful facilities, and absolutely no complaints about the services we've received. The treatment team genuinely cares about my family member and actively looks for ways to promote an optimal recovery journey. Thank you so much for all your support in a challenging time!
Reply from Horizon Recovery - Deer Valley2024.12.27
Thank you, Samantha! We’re so glad to hear that our team and facilities have provided the care and support your family needed during this challenging time. Your kind words mean so much, and we’re honored to be part of your loved one’s recovery journey!
IMPOSSIBLE XD (IMPOSSIBLE)2024.10.19
This place is wonderful, I've appreciated everything, the staff, house supervisor, the owner. this place is a beautiful mental health vacation, this place encourages growth, though growth may be slow, they still thrive to get you better. I'm a former client and I will be giving it 5 stars, Good job Horizon.
Reply from Horizon Recovery - Deer Valley2024.10.29
Thank you so much for your kind words and for sharing your experience, it truly means a lot to us. We’re thrilled to hear that we were a meaningful part of your journey, and we’re grateful to have been a part of your growth.
Jessica Allen2024.09.12
This place is thee first place that did everything they said they would! It was thee only place my child thrived at their program and groups and therapy are among the best! They sought out Amazing therapists and personal that really connect with the kiddos. I HIGHLY Recommend Horizon Recovery!!! I’m giving 5 stars because they go above and beyond for your kiddo and they want the best for them and that is literally everything and they really put my mind at ease seeing how it worked and why they do things they way they do and im not gonna lie I had little hope bouncing my child from facility to facility only to find how they failed my child even more and so I get it I was very skeptical BUT let me tell you I wish I could go!! To see the change in my kiddo and to see the growth is nothing short of a miracle it’s something I had started to think my child wouldn’t find I’ve had to fight so hard for mental health for my child and so I’ve been around for a few years and this place sticks to their word let that sink in when you are looking because MOST DONT!!! I am so thankful for every single person who’s had a helping hand with my kiddo I can’t ever repay what you’ve given back to me 🫶🖤
Reply from Horizon Recovery - Deer Valley2024.06.13
Thank you so much for your heartfelt review and for sharing your incredible journey with us. We are truly honored to have been a part of your child's progress and to hear about the positive impact our program has had. At Horizon Recovery, our mission is to provide the highest quality of care and support, and your words affirm that we are on the right path. We are thrilled to hear that your child thrived in our program and found the connection and growth you had been seeking for so long. Your recommendation means the world to us, and knowing that we could put your mind at ease and bring about such a meaningful change for your family is deeply rewarding. We understand how challenging it can be to find the right care, especially after experiencing setbacks. Your skepticism is completely understandable, and we are grateful for the trust you placed in us. Your story is a powerful reminder of why we do what we do, and it motivates us to continue striving for excellence.
Thank you again for your kind words and for recognizing the dedication of our team. We are so thankful for the opportunity to support your child and your family. If there is ever anything more we can do, please don't hesitate to reach out.
Julie Myra2024.09.05
When your family is in crisis and you need help for a loved one, I can't say enough good things about the staff at Horizon being there to help. Specifically Stephanie is amazing. She loves all the clients like a mom would and gives the same energy to everyone. I do not know how she does it. The amount of support we received can't be calculated. Thank you to everyone.
Reply from Horizon Recovery - Deer Valley2024.09.20
Thank you, Julie, for your heartfelt review. We're so glad our team, especially Stephanie, was able to provide the care and support your family needed during a difficult time. Your kind words mean a lot to us, and we're honored to have been there for you.
Marla Worthman2024.09.04
We found Horizon Recovery at a very tumultuous time in our lives, and I am so glad we did. They have been nothing short of awesome from the very beginning of our journey. EVERY staff person I encountered was so pleasant, so helpful and so accomodating. The therapists my daughter worked with (Dawn and Grace) are top-notch and were really able to get through to her. The facilities were clean and comfortable, which put my mind at ease that she was in a safe place. Even the support that they offer the parents is a plus. My daughter is now on a much better path and I am so grateful. Horizon Recovery made a nightmare situation very bearable for us. Highly recommended!
Reply from Horizon Recovery - Deer Valley2024.12.27
Thank you, Marla! We’re so glad to hear that Horizon Recovery provided the care and support your family needed during such a difficult time. It’s wonderful to know your daughter is on a better path, and we’re grateful for your trust and recommendation!
Aleta Aleta2024.08.09
What a wonderful place! Very calm and inviting house, and the care the staff and employees put it in is phenomenal!! Tue children are all very nice and my daughter said she had a wonderful time. Would definately recommend to a friend
Reply from Horizon Recovery - Deer Valley2024.08.24
Thank you so much for your kind words! We’re thrilled to hear that your daughter had such a positive experience with us, and that you felt the environment was calm and inviting. Our team is dedicated to providing the best care possible, so it means a lot to hear that you noticed the effort we put in. We’re grateful for your recommendation and look forward to continuing to support your family and others. If you ever need anything, please don’t hesitate to reach out!
Danyelle Shuman2024.07.28
Turning Points has by far exceeded my expectations. My daughter was a resident at the 91st location and was there for four months and received amazing care. They communicated with us (her parents) weekly and gave us updates and scheduled family visits. We were able to text the house manager anytime and got an immediate response to our questions. I got to talk to my daughter every night and see her either virtually or in person every weekend. They even helped her continue school. The group, individual, and family therapy helped in so many amazing ways. We tried to find help in other places before we found turning points and they gave up on my daughter and sent her away. Turning points NEVER gave up on her, they knew she needed help, they seen the good in her, and supported her through her recovery. Even now that she has been discharged, they are still going to continue to do her therapy outpatient. I don’t have enough words to thank them for all that they did for our family. If you ever need help with your adolescent, this is the place to go! Five stars all around!
Reply from Horizon Recovery - Deer Valley2024.08.06
Thank you so much for sharing your heartfelt review. We are incredibly grateful to hear about the positive impact our team at Horizon Recovery had on your daughter's journey and your family's experience. It's wonderful to know that the communication, therapy sessions, and educational support met your expectations and provided your daughter with the help she needed. We are especially touched by your acknowledgment of our commitment to never giving up on her. Every child deserves to be seen for their potential and supported through their challenges, and we are honored to have been part of her recovery.
We are also pleased to hear that our ongoing outpatient therapy continues to be a source of support. Your recommendation means the world to us, and we remain dedicated to being a place of hope and healing for families in need. Thank you once again for your kind words and for trusting us with your daughter's care. We wish your family continued strength and happiness on your journey forward.
Elizabeth D2024.07.21
My daughter loves her 1:1 sessions with Grace (aka Bubbles). Bubbles is friendly, professional, easy to connect with, and very understanding. My family highly recommends Bubbles for any counseling needs. Your child will thank you for introducing him/her to such an amazing counselor!
Reply from Horizon Recovery - Deer Valley2024.07.25
Thank you so much for sharing your wonderful experience with us! We're delighted to hear that your daughter loves her 1:1 sessions and feels comfortable and understood. Bubbles truly is a remarkable therapist, and we're grateful to have her as part of our team. Your kind words and recommendation mean a lot to us. Thank you for trusting us with your family's counseling needs!
Reply from Horizon Recovery - Deer Valley2024.07.25
Thank you for the 5-star review! We appreciate your support and are thrilled to know you're satisfied with our services. If you have any further feedback or need assistance, please don't hesitate to reach out. Thank you for trusting us with your family's care!
PMB stambaugh2024.06.21
The staff at Arrowhead were great to work with. Communicated well, always answered my questions, and were always professional. The Arrowhead house was well set up and very clean. I would recommend this facility to anyone in need. They have been a true life saver for my child.
Reply from Horizon Recovery - Deer Valley2024.07.25
Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with our staff and found our facility well-maintained and supportive. It's wonderful to know that we could make a significant difference for your child. Your recommendation means a lot to us, and we are grateful for your trust in Horizon. If you ever need anything in the future, please don't hesitate to reach out. Thank you again!
Christina Clark2024.06.20
Horizon Recovery has been a godsend for our family! They loved on our kiddo and advocated for him when we couldn’t. Being from out of state, the PHP program with supportive housing was a big plus for us and gave our kiddo the tools he needed to be successful and come home! Thank you for everything!!💕
Reply from Horizon Recovery - Deer Valley2024.07.23
Thank you so much for your heartfelt review. We are deeply touched to hear that Horizon Recovery has made such a positive impact on your family. It is our mission to provide compassionate care and strong advocacy for every child, and we are thrilled that our PHP program has been beneficial for your kiddo. Knowing that we were able to equip him with the tools needed for success and to bring him home is incredibly rewarding for our team. Thank you for entrusting us with his care and for your kind words.
Janice Mason2024.06.19
My daughter stayed at the arrowhead location. It was so hard to make this decision and bring her there. However, meeting the house manager and the therapist went a long way towards putting my heart and mind at ease. There is a calm, safe, caring , and welcoming feel in the house. The staff will care for your teen and support them wonderfully. It is a good and safe place for your teen to find healing. I recommend Horizon without hesitation.
Reply from Horizon Recovery - Deer Valley2024.07.23
Thank you so much for sharing your heartfelt experience with us. We understand how difficult it can be to make such an important decision for your daughter's well-being, and we're truly honored that you chose Horizon Recovery. It's wonderful to hear that our house supervisor and therapist helped put your heart and mind at ease. We are dedicated to creating a calm, safe, and caring environment where teens can find healing and support. Your kind words mean the world to us and reinforce our commitment to providing the best care possible. Thank you for your recommendation and trust in Horizon Recovery.
Mara Rockwell2024.06.13
My son has been to many different programs, and I can say with extreme pleasure that Horizon Recovery is a special program. He was in their PHP program with supportive housing, and the experience was positive from the admission process all the way through the discharge process. When they tell you they are going to do something it is NOT lip service. They do it. From the first day to after the last it has felt like being a part of a family. The care and respect they showed/gave my son and our family is like nothing we have experienced prior. I would definitely recommend their PHP program with supportive housing for your child.
Reply from Horizon Recovery - Deer Valley2024.06.25
Thank you so much for taking the time to share your positive experience with Horizon Recovery. We are incredibly grateful for your kind words and are delighted to hear that your son’s journey through our PHP program was so beneficial. At Horizon Recovery, we strive to provide a supportive and respectful environment for our clients and their families. It is heartening to know that you felt like a part of our family and that our commitment to delivering on our promises made a meaningful difference for your son. Your recommendation and recognition of our team's dedication truly mean a lot to us. We are committed to maintaining the high standards of care and support that you have experienced and are always here to assist in any way we can.
Thank you once again for your thoughtful review. We wish you and your son continued success and well-being.
Frequently asked questions about Horizon Recovery - Deer Valley
How many reviews does Horizon Recovery - Deer Valley have?
Horizon Recovery - Deer Valley has 31 reviews on Trustindex, collected from Google and Trustindex.
What is Horizon Recovery - Deer Valley's average rating?
Horizon Recovery - Deer Valley is rated 5.0 out of 5 based on 31 reviews. 97% of reviewers gave five stars.
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