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What customers say about Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
Recent reviews
Excellent service
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
2026.10.09
Thank you for your 5-star review Logan!
Super reliable and easy to deal with. Comms were clear from the onset
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
2026.10.09
Thank you for your 5-star review and feedback Gael! We truly appreciate your support.
Excellent order proccess and fast delivery. Quality products.
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
2026.10.09
Thank you for your 5-star review and feedback Jacques! We really appreciate your support.
The delivery and order went very smooth delivery was very quick and responsive to messages.
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
Thank you for your 5-star review Shateli. We really appreciate your support!
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
Thank you for your 5-star review Brad!
I was so impressed with my online purchase. On Friday 2 Oct, within minutes after payment I got a watsapp with n photo of my package with the courier companyany papers attatched.
Ready to be picked up.
Within 30 minute I got a watsapp from Courier Guy that they picked up my order.
I received my order on Monday 5 Oct.
Very impressive fast and sufficient service. Thank you
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
Thank you so much for the fantastic review Gustav! We’re thrilled that you appreciated the quick updates, courier handover and speedy delivery. We’re glad everything arrived safely and that you had such a smooth online shopping experience. We really appreciate your support!
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
Thank you for the 5-star review Ayden!
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
Thank you for the 5-star review Reece!
Great service, whatsapp enquiry was answered promptly on a public holiday. A good quality weight vest at a good price
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
Thank you for the 5-star review and feedback Mike! We really appreciate your support.
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
Thank you for the 5-star review Denzil!
So very impressed with the 5 star service, follow ups, speed of delivery, after sales service, pleasant and friendly service! Im so impressed and you guys are my go to forever! Jason you rock dude!
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
Thank you so much for the amazing review Ryan. We really appreciate your support and love hearing that we’re now your go-to!
Must rate as the worst service experience, non existent
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
Hi Ronnie, we’re sorry to hear about your experience. We take all customer feedback seriously. However, despite reviewing our customer order and communication records we’re currently unable to identify a customer name, number or interaction corresponding with this experience. Please provide us with the interaction or order details and name under which a potential purchase was made to info@gymequipment.co.za or WhatsApp 061 639 8489. We would like to resolve this immediately for you.
UPDATE Two Weeks later (13 / 10 / 26) : We have still not been able to identify a customer interaction matching the experience described in this review. We invited the reviewer to contact us with their order or interaction details so that we could investigate the matter, but we have not received and further information to date. We remain happy to assist should the reviewer contact us.
UPDATE Two Weeks later (13 / 10 / 26) : We have still not been able to identify a customer interaction matching the experience described in this review. We invited the reviewer to contact us with their order or interaction details so that we could investigate the matter, but we have not received and further information to date. We remain happy to assist should the reviewer contact us.
⭐⭐⭐⭐⭐ Outstanding Service, Quality Equipment & Exceptional Support
I’ve dealt with quite a few fitness and gym equipment suppliers over the years, and I can honestly say that the level of service, product quality and customer support here stands out from the rest.
From the very first interaction, the service was professional, friendly and extremely helpful. What impressed me most was the genuine willingness to assist. There was no rushing the process and no feeling that I was simply another customer placing an order. Every question was answered properly, and the support before and after the purchase was exceptional.
The quality of the gym equipment is equally impressive. The equipment feels solid, well-built and designed for serious training rather than simply looking good. You can immediately appreciate the attention to quality, durability and functionality when using it. For anyone who takes strength training and fitness seriously, that makes a huge difference.
What really separates this company from many others, however, is the after-sales service and ongoing support. Good equipment is one thing, but having a company that actually stands behind its products and looks after its customers is something else entirely.
As someone who takes fitness equipment seriously, I look at more than just price. Build quality, reliability, customer service, product knowledge and support all matter — and this company delivers across the board.
If you’re looking for quality gym equipment backed by outstanding customer service, knowledgeable support and a company that genuinely cares about its customers, I would highly recommend giving them a serious look.
Excellent equipment. Excellent service. Excellent support.
Definitely a company that sets itself apart from the competition and deserves recognition for the way it treats its customers.
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
Thank you so much for taking the time to share such a detailed review! We’re incredibly happy to hear that you’ve been impressed with everything from the equipment quality and product knowledge to the service and after-sales support.
Knowing that you value the full experience makes this feedback especially meaningful to our team. We truly appreciate your recommendation and your support!
Knowing that you value the full experience makes this feedback especially meaningful to our team. We truly appreciate your recommendation and your support!
Great service from Jason and his logistics team. Easy assembly on the adjustable dumbbell set that I purchased. Highly recommend
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
2026.09.28
Thank you so much for the great review Muhammed! We really appreciate the recommendation and your support.
Very helpfull staff (Jason is a champ). Bought a pair of really good resistence bands at a great price. The store is like a playground for all type of fitness gear. Can't wait to get back for more.
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
2026.09.28
Thank you so much for the awesome review Juan! We’re glad Jason could help you find the right resistance bands at a great price. We appreciate the support and we’ll be ready for your next visit.
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
2026.09.25
Thank you for the 5-star review Chelsea!
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
2026.09.25
Thank you for the 5-star review Tommy!
Excellent service!! Jacques, Jason and Michael helped me with ordering and installing the UBench I3.0E elliptical trainer. Best guys in PE! They really went the extra mile to help, as the UBench is not part of their standard selection.
Reply from Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
2026.09.23
Thank you for your 5-star review Ilse. We’re glad our team could go the extra mile to assist with sourcing and installing your UBench I3.0E. We really appreciate your support!
Frequently asked questions about Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa
How many reviews does Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa have?
Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa has 871 reviews on Trustindex, collected from Google and Trustindex.
What is Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa's average rating?
Fitness Breakthru (Gym & Fitness Equipment Specialists) - South Africa is rated 5.0 out of 5 based on 871 reviews. 97% of reviewers gave five stars.
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