Great service. Quality work too.
Reply from GrayCat Chimney
2026.01.30
Thank you for the kind words! We really appreciate you taking the time to share your experience. Providing quality work and great service is always our goal, and we’re glad we could deliver. Thanks again for choosing Gray Cat Chimney Services.
I cannot give enough praise to Jeremiah and his team! They all went above and beyond, working longer days than expected to ensure my roof, chimney, and stove were in the best operating conditions. They're friendly, professional, and knowledgeable. I am so relieved to know that I have a relationship with a company that I know has a genuine interest in my safety!
Reply from GrayCat Chimney
2026.01.13
Thanks for the kind words! We appreciate you!
Guys did a great job, friendly professional, would recommend them to anyone
Reply from GrayCat Chimney
2026.01.30
Thank you for the great review! We’re glad to hear our team was friendly and professional and that you’re happy with the work. We really appreciate the recommendation and your support of Gray Cat Chimney Services.
We asked for service to get our fireplace up and running and cleaned if needed. They were prompt. They were polite and knowledgeable, answering all my questions. They were professional. I will be reccomending them to others. I look forward to working with them to redo this fireplace after the holidays!
Reply from GrayCat Chimney
2026.01.30
Thank you so much for the thoughtful review! We’re glad we could get your fireplace up and running and answer all your questions along the way. Our team really enjoys helping homeowners understand their systems, not just servicing them. We appreciate the recommendation and look forward to working with you on the fireplace update when you are ready — it’ll be a fun one!
The Team at Gray Cat have all been excellent to work with. Each have the customer in mind, extremely helpful, professional and courteous. All are experts in their field. Customer Service has been exceptional. I would highly recommend Gray Cat's products and services, especially to those who are inexperienced with wood burning stoves, fireplaces and chimneys. You will be confident you are dealing with professionals who care about the safety and welfare of their customers.
Great customer service! From start to finish, my two service technicians were professional, informative, very polite and most of all very considerate of my home ( they tracked in a few leaves and I saw them bend down and pick them up by hand and throw away) Replaced all my decorative items back on my fireplace just as they found them. Job well done 👍🏻