Reliable Heating and Air Reviews

Denette Rael 2026.10.25

     

Natalia and her team are so amazing and responsive! I highly recommend using them for all your heating and air conditioning needs. We wanted a few different options when it came to installing a new system in our home and their team went above and beyond to suggest the most cost efficient and practical set up to save us money. Thanks again for all your help reliable hvac!

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Reply from Reliable Heating and Air 2026.10.26

Thank you so much for your kind words and for trusting our team! We always try to find the best solution for our customers, not just the most expensive one. It’s a pleasure working with you, and we truly appreciate your support and recommendation!

Jon Mann 2026.10.12

     

From breakdown to repair and running again in less than 24 hours. Totally impressed with their level of professionalism and efficiency. Thank you for helping keep us cool!

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Reply from Reliable Heating and Air 2026.10.12

Thank you so much, Jon! so glad we could get your AC back up and running quickly. Really appreciate you taking the time to leave us such a nice reiew!

Paula V. 2026.10.07

     

Verified

I had a great experience with Russ! I sent out a request through Yelp, and he was the first to respond and was able to come out within three hours. He was extremely reasonably priced, honest, and trustworthy, and I really appreciated that he didn't try to upsell me or make the issue seem bigger than it was. It's not always easy to find someone you feel you can trust, especially with AC repairs, and I'm very glad I found him. I will absolutely call Russ again for any future AC needs and highly recommend him!

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Reply from Reliable Heating and Air 2026.10.07

Thank you so much, Paula! We’re so glad Russ was able to get out to you quickly and take care of the issue. We really appreciate you taking the time to share your experience and for trusting us with your AC. We’ll be here anytime you need us!

Daniel Litvak 2026.10.01

     

We had a new 4 ton condenser and coil installed with Reliable Heating & Air. They were very knowledgeable and explained all the different options to us. We were very happy with the final product. Installation was smooth and they cleaned up everything. Fair pricing. Will be working with them again. Thank you!

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Reply from Reliable Heating and Air 2026.10.03

Thank you so much, Daniel! We’re really happy to hear you’re enjoying your new system. It was a pleasure working with you and your family, and we truly appreciate you trusting us with your HVAC needs. Thank you for the kind words and for taking the time to share your experience. We’re always here if you need us! 😊

Nadine Guyaux 2026.09.29

     

I highly recommend this company. They came out very quickly and took care of the items we needed. We had gotten a quote before from another AC company that wanted to way over charge us for an eight year-old AC unit. We knew something wasn’t right with that we were happy to find reliable heating and air. They didn’t overcharge us and were very well priced and super reliable. I’m a real estate agent I deal with a lot of AC companies and they’re one of the few that I feel we can trust. We will definitely keep using them and I will recommend them to my clients.

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Reply from Reliable Heating and Air 2026.09.29

Thank you so much, Nadine! We truly appreciate your kind words and your trust in Reliable Heating and Air. It means even more coming from someone who works with HVAC companies regularly. We’re glad we could help and provide an honest, fairly priced solution. We look forward to being here whenever you need us!

Daniel L. 2026.08.24

     

Verified

Awesome service! We had an emergency on a Sunday with 100 degree heat. They were at our house within 1-2 hours. Fixed everything perfectly. No unnecessary upsell. Fair pricing. Finally found an honest and dependable hvac company. Thank you!

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Reply from Reliable Heating and Air 2026.08.24

Thank you so much, Daniel! We really appreciate you taking the time to share your experience. Thank you for trusting Reliable Heating and Air!

Karen Paris 2026.07.21

     

Verified

Great customer service always return call. Excellent installation and removal of old system. I highly recommend. Thank you Russ

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Reply from Reliable Heating and Air 2026.07.22

Thank you so much for your kind words, Karen! It was our pleasure to help with your new system. We truly appreciate your trust in Reliable Heating and Air. We’ll be sure to share your compliments with Russ. Thank you for your recommendation, and we’re always here if you need us in the future!

Erik Voake 2026.06.14

     

Our AC was not working at all. Reliable was recommended to me by a friend and the prices were the most competitive I found. Service was very quick and done with care. The house is much more comfortable now! I highly recommend.

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Reply from Reliable Heating and Air 2026.06.15

Thank you Erik, for the great review! We truly appreciate your recommendation and are glad we could get your AC back up and running quickly. We’re happy to hear your home is comfortable again. Thank you for choosing Reliable Heating and Air. Please do not hesitate to reach out if you ever need anything in the future.

Ron A. 2026.06.14

     

Verified

It's Sunday morning. My AC died, and I wasn't far behind. Swelling RUSS from Reliable Heating And Air Conditioning was out here in less than an hour! He very meticulously, and carefully went through every possibility, resolve the problem, and was incredibly kind and professional in the process. His charges were extremely reasonable. He is my AC guy from now on.

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Reply from Reliable Heating and Air 2026.06.14

Thank you, Ron, for taking the time to leave such a thoughtful review. We know how stressful it can be when the AC stops working, especially on a weekend. We’re glad Russ was able to get your system back up and running.

At Reliable Heating and Air, we believe in taking the time to find the right solution, not just the fastest one, and we’re grateful that you noticed. Your kind words about Russ’s professionalism and attention to detail mean a lot to us. We’re honored to be your choice for AC company, and we’re always here whenever you need us. Stay cool!

Aren M4 2026.05.27

     

My parents A/C went out during the hottest day we've had so far, my dad has a heart condition and we needed help ASAP. I posted online asking for HVAC recommendations and Reliable Heating And Air came up. Russ was at their house within an hour diagnosing the problem. Their unit is older and needs replacement, but that just isn't possible financially right now. Instead of pushing a new system, he spent over an hour tracking down a blower motor that would work for their unit, drove all the way from Calabasas to Sun Valley to pick it up, and got the system running again. The unit is on its last leg, but he bought us time to figure things out. Really grateful for the honesty and effort.

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Reply from Reliable Heating and Air 2026.05.27

Aren, we know how serious it is when the AC goes out during extreme heat, especially with your dad’s health concerns. Russ really appreciated your trust, and we’re glad he could get the system running again instead of pushing for a full replacement before you were ready. We always try to provide honest HVAC service and practical solutions when comfort and reliability matter most. Don’t hesitate to reach out anytime you need us.

yelak 2026.05.22

     

Had a heat pump installed by Reliable Heating and Air at our home in Studio City and had a great experience. James was professional, helpful, and explained everything clearly throughout the process. They handled the permits, ordered the crane, hauled away the old unit, and set up the new thermostat. What I appreciated most was never feeling pressured into any sales tactics. Everything felt honest and straightforward. Very happy with the installation and would definitely recommend them.

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Reply from Reliable Heating and Air 2026.05.23

Yelak, thank you for the detailed review and for trusting Reliable Heating and Air with your heat pump installation in Studio City. Glad to hear we explained everything clearly and that the permits, crane, old unit haul-away, and new thermostat setup all went smoothly. It means a lot to us that you had a great experience. Enjoy the new system, and we're here whenever you need us down the line.

Ginetta Nistoran 2026.05.12

     

We had issues with a mini split unit and Ruslan came super promptly, was super professional and friendly. But most importantly, he offered different tiers of solutions, not pushing for the most expensive. That's rare and much appreciated.

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Reply from Reliable Heating and Air 2026.05.12

Thank you so much Ginetta for the kind words and for trusting Reliable Heating and Air with your mini split issue! We strive to give honest options and help people choose what actually makes sense instead of pushing the most expensive route. We truly appreciate your support and look forward to helping you anytime you need us in the future!

Ksenia I. 2026.04.07

     

Verified

Very happy and thankful for the fast and reliable heat pump installation! They even pulled permits and passed the inspection! Ross was very helpful and thorough, I was happy with the price and the work he is done! Will highly recommend this company to my friends and family!

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Reply from Reliable Heating and Air 2026.05.20

Thank you so much for taking the time to leave us such a thoughtful review! We’re very happy to hear you had a great experience with your heat pump installation and that everything from the permit process through inspection went smoothly. We always aim to provide reliable service, clear communication, and quality work at a fair price. Thank you for trusting Reliable Heating and Air with your home, and we truly appreciate your recommendation to your friends and family!

Jellybunni S. 2026.03.30

     

Verified

Very fast and efficient responses time. I got a very fast response and was scheduled within minutes for the technician to come out when it was convenient for me. The technician diagnosed the issue my AC was having and had the part in his truck to get it fixed on the spot. As we were going through an unexpected heatwave I was really appreciative that didn't have to wait for days to get it fixed. He also quoted me a very reasonable price for the fix and didn't say there were extra "unexpected" fees. I paid exactly what they quoted me. I hope I won't have a need to use them soon, but if I do Reliable Heating and Air is who I'm going to be calling. Recommending them to all my friends and family too.

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Reply from Reliable Heating and Air 2026.05.20

Thank you so much for sharing your experience! We know AC issues always seem to happen at the worst possible time, especially during a heatwave, so we're really happy we could get you taken care of quickly. Being able to diagnose and fix the problem on the same visit is always our goal whenever possible. We also strongly believe customers should know exactly what to expect, so we're glad the straightforward pricing stood out and there were no surprises. We truly appreciate your trust in Reliable Heating and Air, and your recommendation to friends and family means a lot to us. Stay cool and we're always here if you ever need us again!

Vhon Valenzuela 2026.01.18

     

Two days ago, my air conditioner suddenly broke down, and I called this repair service. The technician was talented and quick, and the service was affordable. I’d recommend them to anyone!

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Reply from Reliable Heating and Air 2026.01.18

Vhon, appreciate the recommendation. AC breakdowns never come at a good time, so it’s great to hear our tech got things fixed quickly and kept it affordable. That’s exactly how we approach AC repair in Los Angeles: efficient, straightforward, and honest. If you need help again down the line, just reach out.

Milard Sinto 2026.01.11

     

Our heater broke out overnight, so I contacted for emergency HVAC service. The speed with which they answered astounded me. The technician did not attempt to upsell anything superfluous; instead, he guided me through every step of the process. Fantastic experience.

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Reply from Reliable Heating and Air 2026.01.11

Milard, thank you for sharing your experience! We’re glad our team could respond so quickly during your overnight heater emergency and provide clear guidance. Delivering reliable, honest HVAC service in Los Angeles is what we strive for, and we’re always here whenever you need us again.

Ermilo Pech 2025.12.17

     

Fast and friendly service!

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Reply from Reliable Heating and Air 2025.12.19

Ermilo, thanks for taking the time to leave a review. Happy to hear you were pleased with the quality and how quickly the team got things handled. We focus on fast, friendly HVAC service in Los Angeles with clear communication and no runaround. If you ever need help again, just let us know!

Alexandra P. 2025.11.21

     

Verified

We recently had Reliable Heating and Air replace our furnace, and the experience was excellent. They arrived on time, pulled all the required permits quickly, and completed the installation efficiently and professionally. The team was thorough, and the work was clean and well-organized. Highly recommend them for furnace replacement and installation

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Reply from Reliable Heating and Air 2025.11.24

Thank you so much for taking the time to share your experience! We’re thrilled to hear that your furnace replacement went smoothly and that our team delivered the professionalism, organization, and efficiency you expected. If you ever need anything for your heating or cooling system, we’re always here to help. Thank you for choosing Reliable Heating & Air!

Matin Sed 2025.10.28

     

My AC stopped working, so I found this company online. They responded quickly and arrived within a few hours. The technician diagnosed the issue, replaced the motor, and had my system up and running the same day. Excellent service. I highly recommend them to anyone needing AC repair!

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Reply from Reliable Heating and Air 2025.11.22

Thank you for your kind words! We're thrilled to hear our team could quickly get your AC working again. Your recommendation means a lot to us!

David Dorfman 2025.09.06

     

Installed the new AC quickly same day when mine broke on the hot summer day what a lifesaver!

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Reply from Reliable Heating and Air 2025.09.08

Nothing’s worse than a no-AC day in peak summer—thank you for trusting us