Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory Reviews

Lameek Smith 2026.03.27

     

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory

Thank you for the 5-star rating! We truly appreciate your support and are grateful you chose Bruce R. Gilbert MD PhD PC and New York Cryo. It’s wonderful to know you had a positive experience. If you ever need anything or have questions in the future, please don’t hesitate to reach out—we’re always here to help.

Mp Singh 2026.03.18

     

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory

Thank you for the 5-star rating! We truly appreciate your support and are so glad to know you had a positive experience with Bruce R. Gilbert MD PhD PC and New York Cryo. Your trust in our practice means a great deal to us. If you ever have any questions or need assistance, please don’t hesitate to reach out—we’re always here to help.

Sandy Baez 2026.02.06

     

fast servoce clean place very helpful and nice staff. recommended 100%

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory

Thank you so much for your 5-star review! We’re thrilled to hear that you found our service fast, our facility clean, and our staff helpful and friendly. Your recommendation means a great deal to us, and we truly appreciate your trust in New York Cryo. We’re always here if you need anything!

Ronjon Das 2026.01.30

     

Staff members are very generous at their jobs

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2026.01.30

Thank you so much for your 5-star review! We’re delighted to hear that you found our staff to be generous and dedicated in their work. Providing compassionate, attentive care is very important to us, and your kind words mean a lot to our entire team. Thank you for choosing Bruce R Gilbert MD PhD PC and New York Cryo!

Edward McElroy 2026.01.30

     

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2026.01.30

Thank you for the 5-star rating! We truly appreciate your support and are glad to know you had a positive experience with Bruce R. Gilbert MD PhD PC and New York Cryo. Your trust means a great deal to us. If you ever have any questions or need assistance, please don’t hesitate to reach out—we’re always here to help.

Kenny Wu 2026.01.19

     

Good service

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2026.01.19

Thank you for your 5-star review! We’re so glad to hear you were pleased with the service at New York Cryo. Providing professional, respectful, and high-quality care is always our priority, and we truly appreciate your kind words and your trust in us.

J Luis Crespo 2026.01.16

     

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2026.01.16

Thank you for the 5-star rating! We truly appreciate your support and are so glad to know you had a positive experience with Bruce R. Gilbert MD PhD PC and New York Cryo. Your trust means a great deal to us. If you ever have any questions or need assistance, please don’t hesitate to reach out — we’re always here to help.

S Ppp 2026.01.06

     

The lady over the phone, sound very unprofessional, give me emotional attitude of her voice on my question and ask again what did I said, with her judgment intonation of voice. Horrible.

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2026.01.07

Thank you for sharing this feedback. We’re truly sorry to hear about your experience on the phone. No patient should ever feel judged, uncomfortable, or spoken to in an unprofessional tone — and we are disappointed to learn that we may have fallen short.

We take comments like this very seriously. We would appreciate the opportunity to better understand what happened so we can address it directly with our team and ensure it does not happen again. If you are willing, please contact our office and ask to speak with the Medical Director, or email MedicalDirector@nycryo.com so our Medical Director can follow up with you personally.

Your feedback helps us improve, and we appreciate you bringing this to our attention.

Dan Nkanele 2025.12.26

     

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2025.12.26

Thank you for the 5-star rating! 🌟 We truly appreciate your support and are so glad to know you had a positive experience with Bruce R. Gilbert MD PhD PC and New York Cryo. Your trust means a great deal to us. If you ever have any questions or need assistance, please don’t hesitate to reach out — we’re always here to help.

carlos fung 2025.12.19

     

Good

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2025.12.19

Thank you for your 5-star review! We truly appreciate your support and are glad to know you had a good experience at New York Cryo. If you ever have any questions or need assistance, we’re always here to help.

Jinyoung Choi 2025.12.15

     

Great staff + location was nice!

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2025.12.15

Thank you for the 5-star rating! We truly appreciate your support and are so glad to know you had a positive experience with Bruce R. Gilbert MD PhD PC and New York Cryo. Your trust means a great deal to us. If you ever have any questions or need assistance, please don’t hesitate to reach out — we’re always here to help.

Rony Dewan 2025.12.15

     

Very good service. Would recommend 5/5!

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2025.12.15

Thank you so much for your 5-star review! We’re thrilled to hear that you had a very good experience and truly appreciate your recommendation. Providing excellent, professional service is always our goal, and your feedback means a great deal to us. Thank you for choosing New York Cryo!

Заррух Хуррамов 2025.12.10

     

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2025.12.11

Thank you for the 5-star rating! We truly appreciate your support and are so pleased to know you had a positive experience with Bruce R. Gilbert MD PhD PC and New York Cryo. Your confidence in our care means a great deal to us. If you ever have any questions or need assistance, please don’t hesitate to reach out — we’re always here to help.

Christopher Grenan 2025.12.10

     

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2025.12.15

Thank you for your 4-star rating! We truly appreciate you taking the time to share your experience with Bruce R. Gilbert MD PhD PC and New York Cryo. We’re glad your visit was a positive one, and we’re always striving to improve. If there’s anything we could have done to earn a 5-star rating, we would sincerely welcome your feedback. Your input helps us continue to provide the best possible care and service to our patients.

ItzSerious Tv 2025.12.02

     

Experience was simple and easy anyone looking for answers should visit this practice

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2025.11.03

Thank you so much for your 5-star review! We're so glad to hear that your experience was simple and easy — that’s exactly what we strive for at New York Cryo. We truly appreciate your recommendation and are always here to provide clear answers and compassionate care to anyone considering fertility preservation. Thank you for choosing and trusting our practice!

benzel mcclellan 2025.12.01

     

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2025.12.01

Thank you for the 5-star rating! We sincerely appreciate your support and are so glad to know you had a positive experience with Bruce R. Gilbert MD PhD PC and New York Cryo. Your trust means a great deal to us, and we’re always here if you have any questions or need assistance in the future. Thank you for choosing our practice!

travis sullivan 2025.11.19

     

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2025.11.29

Thank you for the 5-star rating! We truly appreciate your support and are so glad to know you had a positive experience with Bruce R. Gilbert MD PhD PC and New York Cryo. Your trust means a great deal to us. If you ever have any questions or need assistance, please feel free to reach out — we’re always here to help.

kevin persaud 2025.11.17

     

excellent experience

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2025.11.18

Thank you so much for your 5-star review! We're thrilled to hear that you had an excellent experience at New York Cryo. Providing exceptional care, professionalism, and comfort to our patients is always our top priority. Your feedback means a lot to our team—thank you for choosing and trusting us!

willis williams 2025.11.05

     

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2025.11.05

Thank you for the 5-star rating! We truly appreciate your support and are so glad to know you had a positive experience with Bruce R. Gilbert MD PhD PC and New York Cryo. Your trust means so much to us. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out — we’re always here to help.

Alston 2025.11.05

     

Office was great with the services provided, was able to get an appointment with ease . Highly professional and treat their patients with care and confidentially . Highly recommend .

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Reply from Bruce R Gilbert MD PhD dba New York Cryo, dba Men's Fertility Laboratory 2025.11.05

Thank you so much for your wonderful 5-star review! We're delighted to hear that you found scheduling easy and that our team provided professional, caring, and confidential service. At New York Cryo, we strive to make every patient feel supported and respected throughout the entire process. Your recommendation means a great deal to us — thank you for trusting us with your care!