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What customers say about Elscomm
Recent reviews
The IT support I receive from Elscomm has always been excellent. They respond quickly, handle issues professionally and take the time to make sure problems are properly resolved and don’t recur. I highly recommend their services.
Reply from Elscomm
2026.09.30
Thanks Nunzio! Quick response and taking the time to properly resolve things, rather than just patching over them, is exactly the standard we hold ourselves to. Really glad that's consistently been your experience, and we appreciate the recommendation.
Always friendly and efficient service.
Reply from Elscomm
2026.06.12
Thanks Tina! Friendly and efficient is exactly how we like to operate. Really appreciate you saying so.
A very helpful service!
Reply from Elscomm
2026.09.28
Thanks Anne! Being genuinely helpful is exactly what we aim for. Really appreciate you taking the time to leave a review.
I work for a small enterprise, and we've had a couple of big IT jobs that Elscomm helped us with in a big way. Affordable and very professional. Removed lots of the stress.
Reply from Elscomm
2026.06.09
Thanks for your kind words Ben. Really glad we could make a difference when it counted. Looking forward to being there whenever you need us next.
Amazing. Super great value for their awesome helpdesk services. Highly recommend!!!!
Reply from Elscomm
2026.08.19
Thanks Adam! Value and a help desk that actually delivers is exactly the combination we work hard to get right. Really appreciate the recommendation!
Great service, proactive advice and like a terrier at getting issues resolved! Would highly recommend.
Reply from Elscomm
2026.08.13
Thanks Jarrod! We'll take "like a terrier" as one of the best compliments we've had. Really appreciate the recommendation.
I have been using Elscomm for 4 years now through our business account. Elscomm are always punctual and very helpful. I would recommend giving Rene a call for any IT related services.
Ian Sonogan
Endacom Pty Ltd
Reply from Elscomm
2026.08.13
Four years of consistent, punctual service is something we're really proud of Ian, and we appreciate you continuing to trust us with your business IT. We'll make sure René sees this. Thank you for the kind recommendation and we look forward to many more years supporting Endacom.
Having the Elscomm team gives us the confidence that we are supported by a reliable service with excellent professionalism, expertise and dedication to client satisfaction. Thank you for your outstanding service!
Reply from Elscomm
2026.08.13
Thank you Monica! Confidence in your IT support is something every business deserves, and knowing that our expertise and dedication to client satisfaction genuinely delivers that for your team means a lot. We appreciate you taking the time to share it.
Reply from Elscomm
2026.08.13
Five stars from Morne, thank you! We really appreciate it and we're always here when you need us.
I’ve had a great experience with Elscomm providing IT Support. Their team is professional and focused on providing reliable solutions. They take the time to understand the issue, explain things clearly, and get problems resolved efficiently.
It’s reassuring to have an IT company that is dependable and easy to deal with. I would happily recommend Elscomm to any business looking for knowledgeable, friendly, and trustworthy IT support.
Reply from Elscomm
2026.08.13
Thank you Dee-anne! Taking the time to properly understand the issue and explain things clearly rather than just disappearing once the problem is fixed is something every person on our team is committed to. Dependable, friendly IT support that businesses can genuinely rely on is what we're here for. We really appreciate the recommendation.
Elscomm deliver across both expertise and timeframe expectations with their IT Managed service for our business.
Reply from Elscomm
2026.08.13
Thank you Steve! Delivering on both expertise and timeframe is the standard we set for every managed service client, so it's great to hear that's been your experience consistently. We appreciate the kind words and look forward to continuing to support the business.
TMCU has been working with Elscomm for many years, and their service has consistently been outstanding. Rene and his team provide exceptional IT support, and their helpdesk is always responsive, knowledgeable and easy to deal with.
Nothing is ever too much trouble, and they are always willing to go the extra mile to resolve issues quickly and efficiently. Their extensive knowledge across all areas of IT gives us great confidence that we are in capable hands.
Elscomm has been a valued technology partner to our organisation, and we highly recommend Rene and his team to any business looking for reliable, professional and friendly IT support.
Reply from Elscomm
2026.08.13
Kathy, what a wonderful review to read out to the team. Thank you so much on behalf of everyone at Elscomm. A responsive, knowledgeable help desk that goes the extra mile and delivers real value as a long term technology partner is exactly what we set out to be for every organisation we work with. The trust TMCU has placed in us over many years is something we genuinely don't take for granted. René and the whole team will be thrilled to see this.
Elscomm has managed my company and personal IT requirements for many years. They have always provided exceptional service starting with prompt and easy communication. My IT needs have always been fully met with efficient and cost effective service, including convenient HelpDesk support, for any queries or issues that arise. I highly recommend Elscomm for all IT services.
Reply from Elscomm
2026.08.03
Lucy, thank you for such a thoughtful review. Managing both business and personal IT requirements over many years takes a level of trust we don't take lightly, and knowing that our help desk support, communication and cost effectiveness have all consistently hit the mark is genuinely rewarding to hear. We really value the long-term relationship and look forward to continuing to be there for whatever comes up.
Very professional, identified the problem, provided the solution and resolved everything much faster than I expected.
I would highly recommend their services to anyone looking for a professional IT support.
Reply from Elscomm
2026.08.03
Thank you Davi! Identifying the root cause quickly and resolving it faster than expected is exactly the quality of service we aim to bring to every job. Really glad we could make it a smooth experience and we appreciate the recommendation.
Really impressed with the support from Elscomm. Their helpdesk team was quick to respond and actually solved the problem instead of just putting a bandaid on it. Great communication throughout and it's clear they know what they're doing. Would recommend them to anyone needing reliable IT support.
Reply from Elscomm
2026.08.03
Really glad to hear this! Actually solving the problem rather than patching over it is something our help desk team takes seriously on every single ticket. Great communication along the way is just as important to us as the fix itself. Thank you for the recommendation, it means a lot.
Great support experience. The helpdesk are always quick to respond and resolve our issues. I recently had to reach out with an issue with my remote access, John responded at a time that suited me and resolved the problem quickly.
Reply from Elscomm
2026.08.03
Thank you Liz! John is one of our truly fantastic helpdesk staff, we feel very lucky to have him on board. Remote access issues can really disrupt your day so we're glad he got that sorted quickly. The help desk team will be pleased to see this.
John at Elscomm made IT onboarding at my new job super easy. Thanks for the prompt and efficient service
Reply from Elscomm
2026.08.03
Thanks Mark! A smooth IT onboarding experience at a new job sets the tone for everything that follows, so we're really glad John made that process easy for you. Getting new starters set up efficiently and with minimal fuss is something we put a lot of care into. Welcome to the new role and we're here whenever you need us.
Quick to respond to tickets and help with requests as soon as possible. They are easy to deal with approachable.
Reply from Elscomm
2026.07.29
Thank you Reina! Quick to respond and approachable every time is exactly how a good help desk should operate. Really glad that's been your experience and we appreciate you taking the time to share it.
Elscomm staff are always reliable, friendly and efficient. We have used their services for years and are happy with the ongoing support and customer service delivered by the team.
Reply from Elscomm
2026.07.29
It's great to see another review from the Graphic Art Mount team. Reliable, friendly and efficient over many years of ongoing support is something we really take pride in. Thank you for the continued trust and for taking the time to leave a review. The whole team appreciates it.
Frequently asked questions about Elscomm
How many reviews does Elscomm have?
Elscomm has 89 reviews on Trustindex, collected from Google and Trustindex.
What is Elscomm's average rating?
Elscomm is rated 5.0 out of 5 based on 89 reviews. 99% of reviewers gave five stars.
Are Elscomm reviews verified?
Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.
How do I write a review for Elscomm?
Use the "Write a review" button on this page to share your own experience with Elscomm.