MacBooK Repair Services in Kuala Lumpur - KissMyMac.my

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MacBooK Repair Services in Kuala Lumpur - KissMyMac.my Reviews

Excellent rating
5.0
1742 reviews Verified
MacBooK Repair Services in Kuala Lumpur - KissMyMac.my
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Reviews ( 1742 ) 5.0

Yumi Wong
Yumi Wong
2024.05.18
best service place ever. very efficient and staffs are very friendly.
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.19
Thank you, Yumi! We're thrilled to hear you enjoyed our service and found our staff friendly. We look forward to serving you again!
Jon Qy
Jon Qy
2024.05.17
Very good and speed service
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.18
Thank you, Jon! We're thrilled you enjoyed our fast and efficient service.
Lynz Tan
Lynz Tan
2024.05.15
This was my 2nd time seek for Ian's professional services on my Apple product's problem. I think they are the only service teams that I can rely on when coming to Apple products problem. 1st time back was my Macbook, which faced the screen cracked issue; and now is my iPhone 7+ has the audio sensor problem, which totally unable to call out, voice message, listen to any sound and even alarm clock is also in the "peaceful" condition. Since I've no spare phone, and Ian understand my circumstance, therefore he and his team is providing a super fixing service for me. Their quick responses and understand customer's condition is helping me less worry on my phone issue. They'll share out the truth whether my phone is fixable or not after their in-depth examination. Their professional service gives customer a trust by handling the item to them. I'll definitely recommend them to my friends and family if they any issue that re Apple brand of products. And now they are having the 2nd space in Damansara Uptown, where is more convenient to the people in PJ / Damansara area.
Wong Isaac
Wong Isaac
2024.05.15
bmwrk1
bmwrk1
2024.05.14
Excellent and fast service of changing my macbook pro battery. Was done in 30mins in front of me and works like new. Pricing also resonable. Highly recomended. Regards, Raja kumar
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.14
Dear Raja, we're delighted to hear about your positive experience with our quick service and pricing. Thanks for choosing us to service your MacBook Pro. Your recommendation means a lot.
Joeann Wai
Joeann Wai
2024.05.14
Good services and prices are reasonable! The staff was knowledgeable, professional, and took the time to understand the issues I was experiencing with my phone. Highly recommend~
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.14
Thank you, Joeann, for your kind words! We're thrilled our knowledgeable team could assist and that you found our prices reasonable. We look forward to serving you again!
Edward Chew
Edward Chew
2024.05.13
Fast and professionally done. Value for money as well
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.13
Thank you for your feedback, Edward. We're thrilled to hear you found our service professional and value for money. We strive to provide the best.
Alvin Khoo
Alvin Khoo
2024.05.12
Best service as my MacBook Air m1 was spilled with coffee and Ian diagnose, replace the parts in 30 mins! Super impressive
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.12
We're thrilled to hear Ian could assist with your MacBook Air m1, Alvin! Your appreciation means a lot to us. Thanks for your feedback!
Zrey Khoo
Zrey Khoo
2024.05.11
I just replaced battery for my iphone11, and their service is excellent , absolutely professional !!! strongly recommended ;)
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.11
Thank you for your recommendation, Zrey! We are thrilled to hear about your excellent experience with our battery replacement service.
Navin Letchumanan
Navin Letchumanan
2024.05.11
Great service!
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.11
Thank you for your wonderful feedback, Navin! We're thrilled to hear you enjoyed our service. Looking forward to serving you again in the future.
kiat ying kwan
kiat ying kwan
2024.05.11
Changed my IPhone 13 screen due to suddenly green screen. Very good experience throughout the repairing process. Shaun is very patient and he will make sure phone in good condition before return the phone.
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.11
Thank you for your review, Kiat! We're delighted to hear about your excellent experience with Shaun and our repair services. We appreciate your feedback!
Vahini
Vahini
2024.05.10
I had the pleasure of dealing with KissMyMac when my iMac 21.5-inch, Late 2013 experienced a major breakdown a few months ago. I visited their Faber Tower branch just before Chinese New Year 2024, where I had the privilege of meeting Shaun. From the moment I walked in, Shaun's kindness and expertise were evident. I shared the details of my iMac meltdown with Shaun, and he immediately sprang into action, providing assistance through email, WhatsApp, and in-person discussions. His attention to detail and thoroughness in diagnosing the issue put me at ease. It turned out that my device was suffering from hard drive issues, necessitating a replacement along with an extra RAM upgrade. Shaun went above and beyond to ensure that I received the best possible service at an affordable price. We engaged in negotiations, and Shaun expertly crafted a final price that was within my budget while still providing a significant upgrade for my iMac. Additionally, he took the time to transfer all of my data and install necessary applications, making the transition seamless. What truly sets Shaun and KissMyMac apart is their commitment to customer satisfaction. When I encountered delays in collecting my device on the scheduled day, Shaun went the extra mile to accommodate me, arranging a fair meeting point and time to ensure the safe handover of my device. I wholeheartedly recommend KissMyMac to anyone in need of Apple product repairs, and I can confidently say that Shaun is the right person to trust with your device. His expertise, professionalism, and genuine care for customers make KissMyMac the go-to destination for all your Mac repair needs. Thank you, Shaun, and the entire team at KissMyMac, for your outstanding service and dedication to excellence!
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.10
Thank you so much, Vahini, for the wonderful review. We're delighted to hear you had a positive experience with Shaun. Your recommendation means a lot to us. We're here for all your future Mac needs!
Niffi M
Niffi M
2024.05.10
Sent in a Macbook Pro 2017 model with Touch Bar for battery replacement service. The whole replacement took under 1 hour. Great customer service and welcoming environment. Huge thank you to Zee and Ian for their professionalism and assistance. Will 💯 recommend to anyone looking to repair their Macbooks.
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.11
Thank you for your kind words, Niffi! We're thrilled to hear Zee and Ian provided excellent service. We appreciate your recommendation and look forward to assisting you again.
Izzat Nasim
Izzat Nasim
2024.05.09
Exceptional customer experience. Mine had horizontal line on the screen. The LCD panel got replaced with original part. Feel brand new. They gave me reasonable discount for their excellent services. The staff was incredibly welcoming and friendly. Highly recommend! Will repeat again for SSD upgrade in future.
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.10
Dear Izzat, we're thrilled to hear about your positive experience. Thank you for your kind words. We look forward to assisting with your future SSD upgrade!
Chowdhury Hacks
Chowdhury Hacks
2024.05.09
Just wanted to drop a quick note to say thank you for repairing my MacBook! It's working perfectly now, and I'm really grateful for your expertise and quick turnaround . Thank you .
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.09
We're delighted to hear your MacBook is working perfectly, Chowdhury! Your appreciation means a lot to us. Thank you for your trust in our expertise.
Weinye Chen
Weinye Chen
2024.05.09
My macbook pro wasn't turning on even after 2 days of charging so I decided to check out KissMyMac to see what's wrong with it. This is my first time here. I found them randomly on Google. Was assisted by Hendra - very friendly, chatty and personable. He immediately could identify what was wrong with my laptop on the spot and I was suprised that the service only took about 30-40 mins to complete. Turns out my battery was completely bloated and needed to be replaced. A customer (I'm assuming from a previous service prior to that day) came in during my time there and it seems like they have a very good relationship with the staff there from their interactions (which is a good sign). I decided to just sit and wait at the shop since it wasn't going to take long and Hendra fixed my laptop infront of me (he didn't go to the back to fix it). I found that quite comforting and trusting as well. He also offered to do an overall check up on my computer to enhance the speed and gave me some tips on other upkeeps. Pricing was reasonable for the service, speed and quality compared to other places I've been before. Price was shared at the very beginning of the service, no hard sells and was very transparent. Definitely will recommend my friends to come here in the future.
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.09
Dear Weinye, thank you for sharing your experience. We're pleased to hear you were satisfied with Hendra's service and transparency. We appreciate your positive feedback and your recommendations.
Deepa Darshini
Deepa Darshini
2024.05.08
Will recommend them over and over again! Been going to them for many years now for all my Apple products especially my MacBooks and hands down the best service in town! Shaun is the most genuine, nice and helpful guy! I hope I don’t get sued for saying this but they may even be better than Apple service centers 🤫🙈
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.09
Dear Deepa, we're thrilled to hear your positive feedback! We aim to provide the best service possible. Your support is greatly appreciated. Thank you!
YS Tan
YS Tan
2024.05.07
Fast and accurate fix of my MacBook logicboard problem.
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.07
Dear YS Tan, we're thrilled to hear that we could quickly and accurately fix your MacBook's logic board problem. Thanks for choosing our service!
Akash Maniam
Akash Maniam
2024.05.07
My experience with them, fast, easy and most of all, very honest and transparent. Miracles and I got my laptop fixed in minutes. MacBook Pro 2015 screen and blackout issue. Highly recommended and blew my mind.
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.07
Thank you for your glowing review, Akash! We're thrilled to hear about your positive experience with our service, particularly our honesty and transparency.
juliana ramle
juliana ramle
2024.05.06
Branch In Taman Desa .. assist by Hendra.. "I recently had to replace the screen on my iPad, and I'm thrilled with the results. The replacement screen I purchased exceeded my expectations in every way. Firstly, the screen arrived promptly and was well-packaged, ensuring it arrived in perfect condition. Upon installation, I was immediately impressed by the clarity and brightness of the display. It's as if I have a brand new iPad again! The touch sensitivity is spot-on, and I haven't experienced any issues with responsiveness. It feels just like the original screen, if not better. Installation was straightforward, thanks to the clear instructions provided, making the process hassle-free even for someone like me who isn't particularly tech-savvy. What truly sets this replacement screen apart, however, is the customer service. The company went above and beyond to ensure I had a positive experience, promptly addressing any questions or concerns I had. Overall, I couldn't be happier with my purchase. If you're in need of a replacement iPad screen, I highly recommend giving this one a try. It's affordable, high-quality, and has breathed new life into my device. Thank you!"
Reply from MacBooK Repair Services in Kuala Lumpur - KissMyMac.my 2024.05.07
Dear Juliana, we're thrilled to know that our replacement screen and customer service surpassed your expectations. We aim to make tech easy and reliable for everyone. Thanks for your recommendation!