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Reviews (214)
GTS
2024.04.22
Superb service and standing behind their products. Hard too find these days.
Dear GTS,
We greatly appreciate your positive feedback. Our commitment to quality service is unwavering. Thanks for your support!
Best,
Customer Service Team
GTS
2024.04.22
Superb service and standing behind their products. Hard too find these days.
Dear GTS,
We greatly appreciate your positive feedback. Our commitment to quality service is unwavering. Thanks for your support!
Best,
Customer Service Team
United States |
2024.04.17
I can't say enough good things about Techable and the MacBook Pro M1's
I looked everywhere and the Techable price was by far the best I found online and off plus their email and phone support was top notch. The 16" MBPs I received were designated "Excellent", but were literally in excellent condition and flawless. Their staff was knowledgeable about the hardware and their shipping was very fast. I can't say enough good things about Techable and the MacBook Pro M1's I got from them.
I've been on Macs for decades and a high end user. I've had many grievances with Apple hardware and software, but this M1, M2, M3 series is excellent! I liked the 16" M1 MBP so much that I bought 2 more for my sons for high end Logic Pro X and Final Cut Pro X work. Our last 2018 MBP just couldn't handle our demands. Again, I can't say enough good things about Techable and the MacBook Pro M1's I got from them.
Dear Dave, we're delighted you found our service and products to match your high expectations. We appreciate your positive feedback and your repeat business. Thank you for recommending us!
United States |
2024.04.11
Verified
Do not trust
The company has very strange business practice, asking after you place an order to send a screenshot of your credit card statement as a verification (who does that in the 21st century) of your purchase.Then when you ask questions they tell you because of fraud and that you are welcome to cancel your order. When you ask again after the verify you where the order is and casts doubt about the legitimacy, they cancel your order and claim that the order has been cancelled on your own request. I highly recommend to buy only via established outlets such as Amazon to avoid these unprofessional behaviors if you want to ensure your money gives you a product in return. I will report this to the BBB as well as it is unacceptable treatment of a new customer.
It's disheartening when, despite your best efforts in business, encounters arise with individuals who behave in an entitled manner. In this instance, I'll address the situation with "Stefan" to shed light on his grievances and offer clarity. I'm curious why Stefan didn't use his last name in his reviews unlike our thousands of happy customers.
Firstly, our advanced fraud detection systems flagged Stefan's transaction due to potential risks, a standard procedure particularly for substantial orders like his. This precautionary step is essential for safeguarding everyone involved. When prompted to confirm the transaction with a provided code, Stefan reacted negatively, questioning our legitimacy as a reseller. Subsequently, he expressed regret for not choosing to purchase directly from Apple. We promptly released the authorization on his transaction, emphasizing that no payment was ever collected.
While this process may seem inconvenient, it's crucial in combating the escalating rates of fraudulent activities and ensuring the protection of our customers' interests. At Techable, our dedication to fraud prevention remains steadfast, with these measures in place to uphold the integrity of every transaction.
It's important to emphasize that Stefan's account was never debited, as the authorization was swiftly revoked.
Our priority at Techable is unwaveringly focused on delivering the highest level of customer satisfaction and providing an outstanding shopping experience.
Roger Schillig
2024.04.05
Dear Roger,
Thank you for your feedback! We're thrilled to hear about your positive experience. Your support is greatly appreciated.
Best,
Techable
Andrew Honacker
2024.03.12
Dear Andrew,
Thank you for your feedback. We're pleased to hear you had a great experience. Your satisfaction is our goal. We appreciate your support!
Margot Olson
2024.03.02
I purchased an M1 Max MBP and it is an absolute dream machine! I had expected a steep performance upgrade from my mid-2015 Retina MBP, but I was definitely not prepared for just how steep.
The new MBP is in nearly-immaculate condition and is simply the best, most powerful computer I’ve ever owned and I have no doubt that it will do what I need for years to come.
Thank you Techable!
Hey Margot, we're thrilled to hear about your positive experience with the M1 Max MBP! It's great to know it exceeded your expectations. Thank you for your wonderful feedback. Please let us know if you have any questions or need assistance. We're here for you. :)
Sidney Yin
2024.02.25
VERY quick delivery and quality product!
Dear Sidney, we're thrilled to hear you appreciated our speedy delivery and quality! Your satisfaction is our top priority. Thanks for the great review!
Jeffrey Stevens
2024.02.20
Great communication, and the laptop was as described.
Dear Jeffrey, we're delighted you're satisfied with your laptop and our communication! We strive to provide quality descriptions and prompt responses. Thanks for your positive feedback!
Brian David
2024.02.14
Being a cautious shopper, I was pleased with the quality of service and products provided by Techable. I've already recommended them to friends and feel comfortable making this endorsement.
Brian, you're a great customer and we appreciate your business and referrals. Let us know if you ever need anything.
- The Techable Team
1MANβANDTV
2024.02.05
Great experience and great prices! The team was friendly, professional, and understanding to my needs as a customer. Our company would definitely recommend Techable to our clients & partners. Will purchase again in the future.
Thank you for your positive feedback, 1MAN. We're thrilled to hear about your great experience with our team. Looking forward to serving you again in the future!
David Mora
2024.01.30
Dear David,
Thank you for your positive feedback. We truly appreciate your support and are always here to provide an excellent service experience!
Best,
Your Assistant
Andy Lewis
2024.01.29
quick ship Mac as described
Dear Andy,
We're delighted you were satisfied with your purchase and our fast shipping. We look forward to serving you again soon!
Best, Your Support Team
Mo Nadeem Gafoor
2024.01.29
I bought an open box model and had some issues regarding license transfers. Techable staff were phenomenal and extremely helpful. They went out of their way to accommodate my requests - highly recommend them and I'll buy from them again!
Dear Mo, we're thrilled to hear that you had a great experience with our staff. Your positive feedback is greatly appreciated! We look forward to serving you again in the future.
Kenny Kim (Kenny Kim Photography)
2024.01.06
I had a great experience purchasing my machine from them. Jonathan was very responsive, helpful and got me a practically new machine for a great price. I would purchase from them again. Thank you.
Kenny, thank you for your wonderful review. We're happy to hear about your great experience with Jonathan. We look forward to serving you again in the future.
Jason Muelver
2023.10.21
Great communication and solid deal. Computer was in great condition. Thanks!!
Dear Jason,
We're thrilled to hear that you're satisfied with your purchase and our service! Thanks for choosing us.
len nathan
2023.08.31
MacBook Pro. Arrived on time, beautifully wrapped ( could have had an egg in there, wouldn’t have cracked) and though condition was described as just Fair, it was in perfect condition, like new as far as I could see. Nice. I’d buy from them again in a heartbeat.
Thank you for your kind words, Len! We're thrilled you're satisfied with your MacBook Pro and our service. We look forward to serving you again in the future.
United States |
2023.08.22
Quality outfit.
I bought a 2015 MacBook Pro., which I’m just starting to use so have nothing to say yet about how well it will work, but I have no reason to doubt it will work just fine.
I want to comment on, and applaud, two things: 1st, my laptop condition was rated by Techable as only “Fair.” Well, if that’s just fair, good and excellent must really be outstanding! Aside from a few small scratches on the back, it looks brand new.
Second, shipping: Though free, or perhaps included - no expense is spared in the wrapping and safety. I think an egg could have traveled unbroken in the package! Almost too much, but better than too little. Only thing I’d ask: Maybe use green, recycled material, and not (so much) plastic.
Thank you for your feedback, Len. We're glad you're satisfied with the laptop and shipping. We'll definitely consider your suggestion on using more eco-friendly packing materials. Enjoy your MacBook Pro!
United States |
2023.08.13
Outstanding company and excellent products
I just received my computer from Techable and I absolutely love it! It was super clean inside and out and very well taken care of. I used to order from OWC, but will now be getting my electronics from Techable. Support was amazing too when I emailed them. Thank you guys, great work!
Dear Eduard, we're thrilled to hear you loved the computer and our support team! Thank you for choosing Techable, we look forward to serving you again.
Louis Rainone
2023.08.11
My refurbished keyboard arrived quickly and looked new! I wouldn’t hesitate to purchase from Techable again.
We're thrilled you're happy with your keyboard, Louis! Thanks for your trust in Techable, we're here for your future tech needs!