Duplessis Pools Reviews

Jennifer Bergeron 2026.10.20

     

Our builder recommended Duplessis Pools, we walked in without an appointment and were treated like we were the only thing happening right at that moment. We caught them in the middle of lunch but they never made us feel like an inconvenience. Trudy was amazing walking us through the entire process and had each person talk to us about their specific role as well as help us visualize what we would have once they were finished building our pool. We are having our pool built along with our house so it won’t be until beginning of next year when they start but still made us feel like we were starting tomorrow giving us all the time and answers to questions we had. Their sweet pup Pixie is adorable! I think she sealed the deal for us. They have many options to choose from, having packages to work with made the process very easy and they will customize anything you are looking for. Highly recommend!

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Reply from Duplessis Pools 2026.10.20

Hi, Jennifer. Thank you so much for leaving us a stellar review!

Robert Blake 2026.10.16

     

Great service, always available to answer any questions and support

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Reply from Duplessis Pools 2026.10.16

Thank you, Robert! We’re glad you’ve felt supported and could get your questions answered whenever you needed us. We appreciate you choosing Duplessis Pools and taking the time to share your experience!

Duplessis Pools
-Derek Duplessis

john neher 2026.10.15

     

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Reply from Duplessis Pools 2026.10.16

Thank you for your rating! We appreciate your support and would love to hear what we could do to make your experience worth five stars. Please feel free to reach out to us directly with any feedback.

Duplessis Pools
-Derek Duplessis

Josh Gregory 2026.10.14

     

From Cody in sales to Taylor with project management, our experience was beyond our expectations. I highly recommend Duplessis pools as you will not be disappointed.

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Reply from Duplessis Pools 2026.10.16

Thank you for the recommendation! We’re thrilled that Cody and Taylor helped make your experience better than you expected. It means a lot that you trusted our team with your pool, and we’ll be sure to pass along your kind words to them. Enjoy your new backyard!

Duplessis Pools
-Derek Duplessis

Allison 2026.10.14

     

I was in the planning stage, of building a pool and have scheduled an excavation date in January. I emailed Duplessis on a Friday after hours and Miss Trudy called me first thing Monday morning to ask me what I was interested in. The very next day, Dan came over to the house in Metairie while we were doing an inspection, took all the measurements, verified the access area and went through the packages that they offer. I wanted particular tiles and colors and they accommodated me completely regarding me ordering my own materials. All rated for submersion. It’s easier to just go with a package than to source your own. Their tile and coping are beautiful. I went to the showroom today to go through it all again and was so pleased with how welcome my sister and I felt. Spoke to Derek, owner, and his daughter Jeanne who does the numbers. Miss Trudy who called me initially, helped me pick out the plaster color and saw Dan again, as well. There is no other company who is completely up front with their pricing before you ever make a call. Go to their website and look at the 3d pool builder. You can choose a size and shape and options for tile and water features. Amazing. It’s fun to use! These are all inclusive packages. If you want to upgrade any of the included options, you will know how much it costs right there. I think it can be very intimidating to walk into a place feeling unprepared for what the price will be. Worried that someone is going to try and put pressure on you to spend more. You don’t have to worry about that with Duplessis. You’ll know the price ahead of time. Everyone has their part to play and they are all so knowledgeable. When the pool is complete, I’ll come back and post photos. But I have complete confidence in Duplessis to give me exactly what I want in my new yard. Their customer service is incomparable.

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Reply from Duplessis Pools 2026.10.16

Thank you for taking the time to share such a thoughtful review! It was a pleasure meeting you and your sister at the showroom. I’m glad Trudy, Dan, and Jeanne have helped you feel welcomed and confident throughout the planning process.

Making pricing clear and helping you choose what you truly want—without pressure—is exactly the experience we aim to provide. Hearing that our online pool builder helped you feel prepared before walking through the door means a lot to us.

We appreciate your trust in our team and look forward to bringing your vision to life. We can’t wait to see those finished backyard photos, either!

Duplessis Pools
-Derek Duplessis

Joey Langley 2026.10.14

     

So we were looking for a pool builder in our area and started looking online. I remembered hearing about Duplessis Pools on AFR and I went to their website. The website setup was great and the design portion was very easy to navigate! We made our choices and submitted the design. We really wanted to see design colors so we called Mrs Trudy. She was very welcoming to talk to and invited us to their showroom! When we arrived she went over our design and the colors we had chosen. Needless to say after it was all said and done we had changed everything! The website is great but the personal service was everything we needed to make the purchase! Thank you Mrs. Trudy!

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Reply from Duplessis Pools 2026.10.16

Thank you for choosing us and sharing your experience! We’re glad you heard about us on AFR and enjoyed designing your pool online. Seeing the colors and materials in person can really change your vision, and we’re happy Mrs. Trudy helped you find the combination that felt right! We’ll be sure to share your kind words with her. We appreciate your trust and look forward to bringing your pool to life!

Duplessis Pools
-Derek Duplessis

ashley morvant (Fire&Ice Gems Co.) 2026.10.13

     

Service is exceptional, We haven’t built an actual pool with them yet, but once we do move into our new home, I will definitely be using them. Mrs Trudy is so very kind and informative, very nice people!

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Reply from Duplessis Pools 2026.10.16

Thank you for the kind words! We’re so glad Mrs. Trudy made you feel welcome and helped answer your questions. We appreciate you thinking of us for your future pool and would love to work with you when you’re settled into your new home. Wishing you a smooth move!

Duplessis Pools
-Derek Duplessis

Pete DeLoach-Verette 2026.10.13

     

We had a wonderful experience with Duplessis Pools! Trudy and Luke were extremely helpful, friendly, and great to work with. Their website is fantastic and very user-friendly. We loved how easy it was to explore different options and design our own pool right online. It makes the whole process simple, convenient, and exciting! We truly appreciate the outstanding customer service and would highly recommend Duplessis Pools to anyone looking to build their dream pool. Thank you, Trudy and Luke, for making the experience so enjoyable!

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Reply from Duplessis Pools 2026.10.16

Thank you for the wonderful review and recommendation! We’re happy you enjoyed exploring your options with our online pool designer, and even happier that Trudy and Luke made you feel supported along the way. We’ll be sure to share your kind words with both of them. We appreciate the opportunity to help you plan your dream pool!

Duplessis Pools
-Derek Duplessis

Beaux Pilgrim 2026.10.12

     

Who knew picking a pool could be so easy! The online design tools and build program is amazing. In a few clicks you can pick your pool, design it, customize it, and know exactly what you will pay. Then when you need a rep to help you with an other questions, Trudy is the best.

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Reply from Duplessis Pools 2026.10.16

Thank you for the great review! Making it easy to design your pool and understand the pricing is exactly what we were aiming for, so this is wonderful to hear. We’re glad Trudy was there to help with your questions, too—we’ll be sure to pass along your kind words!

Duplessis Pools
-Derek Duplessis

Mamie Fong 2026.10.09

     

In the beginning process and the pool options/designing process has been great so far! Ms.Trudy was quickly responsive with any questions and organizing my yard measurment meeting. The website is set up to get quick & accurate quotes, a added perk for sure to get started. Look forward to the next steps to build 😁

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Reply from Duplessis Pools 2026.10.16

Thank you for sharing your experience so far! We’re glad the website made it easy to get started and that Ms. Trudy has kept your questions and yard measurement moving along. We appreciate your excitement and look forward to working with you through the next steps toward your new pool!

Duplessis Pools
-Derek Duplessis

Darrin Navarre 2026.10.07

     

Our pool came out great ! It started with Luke and his knowledge of the business in helping us design the pool of our dreams . We had a few bumps along the way during construction , but with Luke , Taylor and Derrick involved in making it right , our project was not too far off schedule .

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Reply from Duplessis Pools 2026.10.16

Thank you for trusting us with your dream pool! We’re so glad you’re happy with how it turned out. We appreciate your patience through the bumps during construction and the opportunity to make things right. I’ll be sure to share your kind words with Luke and Taylor. Enjoy your new pool!

Duplessis Pools
-Derek Duplessis

C Brown 2026.10.03

     

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Reply from Duplessis Pools 2026.10.03

We have no idea who you are and have not done buisiness with a C. Brown. Im going to assume that that you left this to the wrong business or you are a competitor. If you are an actual customer, please leave us some meaningful feedback we can improve or processes with or give us a call at the office so we can discuss. 225-677-4601

Duplessis Pools
-Derek Duplessis

Jamie Ortiz 2026.10.03

     

I can’t recommend Duplessis Pools more!!! My husband and I waited years to get a pool because of horror stories we heard about with other people’s experiences with some pool companies— poor communication, workers never showed up, project stalled and no answers. THIS WAS NOT the case with Duplessis! The communication was amazing from the start. There is an entire team you have available to you! Dan was our salesman who came out and took his time to go over options that would work with our yard and our budget. We told him our budget from the start and he was very respectful of that. He never once tried to upsell things to us to make an extra dollar which I appreciate because when that happens it’s a huge turnoff. He was very honest and transparent about what’s worth upgrading and what’s not. Jon and the rest of the team were super patient and helpful. I’m very indecisive and second guessed everything. They were supportive and never made me feel like I was bothering them. Something in construction is bound to come up but Duplessis was quick to make things right. We had a very difficult yard with lots of old oak tree roots that gave the crew a challenge but they pushed through and figured it out. We did not have any major issues at all. My family has truly enjoyed the experience working with Duplessis and have already made lifetime memories in our pool. If you’re thinking about it but nervous, make the leap! I promise you’ll be in great hands with Duplessis Pools! Reach out to them today!

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Reply from Duplessis Pools 2026.10.03

Thank you for trusting us after waiting years and hearing so many bad stories. We know that first step takes courage, and we're glad your experience was the opposite of what you feared.

Dan will be glad to hear this. Staying within your budget and being straight about which upgrades are worth it is exactly how we want every sale to go. Jon and the team never mind questions or second-guessing. It's your backyard, and you should feel sure about every choice.

Those old oak roots were a real challenge, and I'm proud of how the crew worked through them. Hearing that your family is already making lifetime memories in the pool is the best part. Thank you for recommending us to anyone who's nervous about taking the leap.

Duplessis Pools
-Derek Duplessis

Jamie Raziano Ortiz 2026.10.03

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I can’t recommend Duplessis Pools more!!! My husband and I waited years to get a pool because of horror stories we heard about with other people’s experiences with some pool companies— poor communication, workers never showed up, project stalled and no answers. THIS WAS NOT the case with Duplessis! The communication was amazing from the start. There is an entire team you have available to you! Dan was our salesman who came out and took his time to go over options that would work with our yard and our budget. We told him our budget from the start and he was very respectful of that. He never once tried to upsell things to us to make an extra dollar which I appreciate because when that happens it’s a huge turnoff. He was very honest and transparent about what’s worth upgrading and what’s not. Jon and the rest of the team were super patient and helpful. I’m very indecisive and second guessed everything. They were supportive and never made me feel like I was bothering them. Something in construction is bound to come up but Duplessis was quick to make things right. We had a very difficult yard with lots of old oak tree roots that gave the crew a challenge but they pushed through and figured it out. We did not have any major issues at all. My family has truly enjoyed the experience working with Duplessis and have already made lifetime memories in our pool. If you’re thinking about it but nervous, make the leap! I promise you’ll be in great hands with Duplessis Pools! Reach out to them today!

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Reply from Duplessis Pools 2026.10.03

Hi, Jamie. Thank you so much for leaving us a stellar review!

Dawn Whaley 2026.10.02

     

Duplessis Pools was the best experience I have ever had with a contractor for my house! I highly recommend them! From the start with sales with Luke to Rocky as my project manager I could not have asked for a better team. Thank you for everything and I look forward to the next phase of the project which will be an outdoor kitchen…

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Reply from Duplessis Pools 2026.10.03

Thank you. Being called the best contractor experience you've had on your home means a lot to our whole team.

Luke and Rocky will be glad to hear this. A good project depends on a smooth handoff from sales to construction, and I'm glad they made it easy for you. We're excited to build the outdoor kitchen with you and finish off your backyard.

Duplessis Pools
-Derek Duplessis

John Zimmer 2026.10.01

     

Josh was polite and helpful with our pool school. He was very thorough in his explanations and even allowed us to video the lesson so we can reference back at a later date. He came back to recheck the chemicals because they were off the first time and then he also had someone come back a few days later to check them again.

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Reply from Duplessis Pools 2026.10.03

Thank you for the kind words about Josh and your pool school. We want every homeowner to feel confident caring for their pool, and recording the lesson is a smart way to keep it handy later.

New pools often take a few visits before the water chemistry settles, so we're glad Josh and the team came back until everything was balanced. If you have questions down the road, just reach out.

Duplessis Pools
-Derek Duplessis

Sherri Vidrine 2026.09.30

     

Would like to shout out and thank Duplesis Pools for supporting the STA Lady Gator Soccer Team as a Gold Sponsor. Your support is greatly appreciated as the team has enjoyed the pool you remodeled as you created a masterpiece of the backyard.

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Reply from Duplessis Pools 2026.10.03

Thank you for the shout-out. We're proud to back the STA Lady Gator Soccer Team as a Gold Sponsor and glad to support the local girls' teams.

It's great to hear the team has been enjoying the remodeled pool. Seeing a backyard we built turn into a place for teammates to hang out together is the best part of what we do. Good luck to the Lady Gators this season.

Duplessis Pools
-Derek Duplessis

Preston Jones 2026.09.30

     

I would recommend using Joshua and his pool company to any of my friends. Joshua, is professional and knowledgeable of his craft. Anytime I ran across any issues, I would always call Joshua. It didn’t matter what time of day it was he was always there to help. I can’t complement him enough for his professionalism. Joshua, is a great asset to any company. I hope the owner gives him a raise, because he’s a rare gym.

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Reply from Duplessis Pools 2026.10.03

Thank you for taking the time to recognize Joshua. Picking up the phone whenever you need him, at any hour, is exactly the kind of care we want every customer to get, and we're glad he came through for you every time.

You're right, he's a rare gem, and I'll make sure he hears this. Thank you for recommending us to your friends.

Duplessis Pools
-Derek Duplessis

Jerell Dycus 2026.09.30

     

I've had a very bad install at my home from another builder in NE Louisiana. Derrick took my call without knowing who I was and listened to the issues and provided great advice on the issues with nothing in it for him. If you want someone cares, this seems to be the place.

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Reply from Duplessis Pools 2026.10.03

Thank you for the kind words. I'm sorry you've had such a hard time with your install. A pool should be something your family enjoys, not a source of stress.

I'm glad our talk helped. Even when we aren't the builder, I'm always happy to give honest advice that helps a homeowner get things fixed. If more questions come up as you work through it, call me anytime.

Duplessis Pools
-Derek Duplessis

Ryan Becnel 2026.09.30

     

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Reply from Duplessis Pools 2026.09.30

Hi, Ryan. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!