Wir hatten das VIP-Ticket für den Siam Park mit Unlimited Fastpass und All-you-can-eat-and-drink. Nicht ganz billig, aber absolut sein Geld wert. Der Buchungsvorgang war sehr einfach und die Unterstützung, der (deutschsprachige) Kontakt über WhatsApp, damit verbunden die Betreuung und schließlich die Umsetzung waren sehr gut, sehr persönlich und hilfreich. Absolute Weiterempfehlung.
Sehr gut! Weiterempfehlung!
Wir hatten das VIP-Ticket für den Siam Park mit Unlimited Fastpass und All-you-can-eat-and-drink. Nicht ganz billig, aber absolut sein Geld wert. Der Buchungsvorgang war sehr einfach und die Unterstützung, der (deutschsprachige) Kontakt über WhatsApp, damit verbunden die Betreuung und schließlich die Umsetzung waren sehr gut, sehr persönlich und hilfreich. Absolute Weiterempfehlung.
Recommend club canary to anybody. Cover all aspects to make sure your stay is as easy and effortless as possible.
I booked my honeymoon for tenirefe, and decided to go through club canary for all excursions. All I can say is, absolute life saver going this route. Went above and beyond for any request I had! Specifically Cecilia and Laura both made my process so simple and easy. With multiple bookies with 1 payment link. If I ever go back to Tenerife I will 100% use club canary. Thank you both for making my honeymoon so simple and making sure I have the best time!! 100% recommend!
I received excellent care from the company. I could contact them with any questions about the attractions and always got an immediate response. I highly recommend them!
We are really happy to hear that you felt well taken care of and that our team could assist you quickly whenever needed. Your recommendation truly means a lot to us.
We hope to welcome you again soon for more amazing experiences in Tenerife!
Kind egards,
Lisa L2026.04.21
Verified
Excellent service
Really impressed with this company. We had a stargazing trip cancelled at the last minute by a different operator and contacted Club Canary who at first had no spaces. However, as soon as they had a cancellation they contacted me, even though this was late in the evening. I dealt with Sara, who couldn’t have been more helpful. Really good communication ahead of the trip which was amazing.
We truly appreciate your support and hope to welcome you again soon for another great experience with Club Canary.
Kind regards,
Jackie W2026.04.19
Verified
Special 18th Birthday Celebration
We contact Roy regarding a special day for our sons 18th Birthday. We decided on the boat trip and we were so impressed by professionalism of the Club Canary team. Dora was amazing and organised the cake , food, drinks and flowers exactly as requested. The day was wonderful, the team on the boat were lovely to us and took care of every detail. The food was exceptional as were the cocktails. We wasn’t out and saw the pod of pilot whales which was amazing and all had a ride on the jet skis. All in all a fabulous day. We would have no hesitation in recommending this trip for a special occasion. Thanks to the whole team for an amazing day. Jackie
we booked a stargazing tour via this agency and are extremely satisfied with its service and responsiveness. we had to change plans at the last moment and Dora (additional thanks) helped us to make everything happen
Thank you, Konstantin, really appreciate your kind words.
Great to hear everything worked out well, especially with the last-minute changes. Our team always tries to respond quickly and make the process as smooth as possible, so it’s nice to know that made a difference for you.
Stargazing is definitely one of the highlights here. We offer a wide range of stargazing experiences in Tenerife, and also on other islands like La Palma, Gran Canaria, and Fuerteventura, each with its own unique sky.
Hope you had an unforgettable night under the stars, and maybe we’ll see you again for another experience.
Live Legendary ✨
Ben Garvey2026.04.16
I have now booked multiple day events through Club Canary. They make everything so simple, respond very quickly and politely on WhatsApp and are really helpful in answering any questions I had.
I would highly recommend Club Canary for anyone wanting a worry free way of booking holidays trips and events.
Ben, this is great to read, thank you for sharing this.
Sounds like you’ve already tried a few different experiences with us, so it means a lot that you keep coming back. That’s exactly what we aim for, making things simple, being available on WhatsApp, and giving clear answers when needed.
Really appreciate the recommendation as well. We’ll be here whenever you need help planning the next one, no matter which Canary Island you visit!
ROLAND DRIVING INSTRUCTION (PASSWITHROLAND)2026.04.16
Thank you Dora for helping us booking our Aqualand and Jungle Park combo tickets in. You have been amazing.
Really happy to hear everything went smoothly with your Aqualand and Jungle Park combo tickets. Our team always tries to make the booking process easy and clear from start to finish.
Hope you had an amazing time at both parks and enjoy the rest of your stay in Tenerife!
Frazer Kidd2026.04.03
Due to storm Theresa we had to cancel our Teide tour. Dora and the staff at Club Canary were extremely helpful in organising alternatives. Cannot fault the service we received 🙂
Thank you, Frazer!
Storms like that can definitely disrupt plans, so we’re glad we could help find a good alternative for you. Our team always tries to respond quickly and make the process as smooth as possible when things don’t go as planned.
Happy to hear you were satisfied with the service, and we hope to welcome you again for the Teide tour next time under better weather conditions!
Aleksandra Traykova2026.03.31
We had an excellent experience with this agency. The tourist program was very well organized, everything ran smoothly, and all arrangements were handled professionally. It was a pleasure working with them, and we highly recommend their services to anyone looking for a seamless travel experience.
We’re really happy to hear that everything went smoothly and that you had such a positive experience. Our goal is always to keep the booking process clear and ensure everything is well organized from start to finish.
It means a lot that you would recommend our services, and we’ll make sure to share your feedback with the team.
Gary Elsdon2026.03.29
Booked two tours this week. Service was amazing. We did a boat trip and a wine tasting experience. Both suggested by the team who made sure everything went perfectly. Thanks to Sara and the team.
Thank you, Gary, really appreciate you taking the time to share this.
Great to hear everything went smoothly and that you enjoyed both the boat trip and the wine tasting experience. We’ll make sure the team sees your kind words.
We’re glad our customer service and recommendations helped you find the right experiences. That’s exactly what we aim for, making the booking process easy and stress-free.
Hoi Johan, bedankt voor je review! Fijn om te horen dat je onze hulp bij het boeken als prettig hebt ervaren. We hopen je snel weer te mogen helpen.
Doris2026.03.21
Ein riesiges Dankeschön an das Team von Club Canary, ganz besonders an Lorenzo!
Mir wurde über Club Canary ein externer E-Bike-Vermieter vermittelt, bei dem es leider erhebliche Probleme gab, da die gelieferten Fahrräder massive Mängel aufwiesen.
Lorenzo hat sich der Sache sofort persönlich angenommen. Er hat nicht nur professionell zwischen uns vermittelt, sondern auch dafür gesorgt, dass ein Abrechnungsfehler korrigiert wurde und ich mein Geld zurückbekommen habe.
Es ist toll zu sehen, dass Club Canary nicht nur Ausflüge verkauft, sondern wirklich für seine Kunden da ist, wenn es mal hakt. Wer Wert auf erstklassigen Service und echte Unterstützung legt, ist hier genau richtig.
Absolute Empfehlung – danke, Lorenzo!
Hallo Doris, vielen Dank für Ihre ausführliche Bewertung.
Wir freuen uns sehr zu hören, dass unser Team Sie unterstützen konnte und dass wir die Situation am Ende gemeinsam lösen konnten. Ihre netten Worte geben wir natürlich auch gerne an Lorenzo weiter.
Wir verstehen, dass die Erfahrung nicht ideal war, und schätzen es sehr, dass Sie uns die Möglichkeit gegeben haben zu helfen und eine Lösung zu finden. Ihr Feedback ist für uns sehr wertvoll und wird von uns berücksichtigt.
Vielen Dank nochmals für Ihr Vertrauen und Ihre Empfehlung.
Bike Rental Tenerife2026.03.18
Excelentes profesionales que saben como gestionar e intermediar entre el proveedor y el cliente final de forma elegante y gratificante para ambos. Totalmente recomendables.
Thank you very much for your kind words! We really appreciate your feedback and are happy to hear you value the way we support both clients and partners. It’s always a pleasure working together with trusted partners like you. We aim to create a smooth and fair experience for everyone involved.
Meander201054521512026.03.17
Verified
Club Canary Buggy Tour - Gran Canaria
We booked the buggy tour at Gran Canaria. The meeting point was near Puerto Rico harbor. At first we couldn't find the meeting point because the adress we got as meeting point was a restaurant, not the boat stand on the other side of the road where we actually had to meet. (There were quite some stands for boat excursions so it was unclear where to go) When we called we did get proper directions. The buggy itself, the explanation on how to drive was very clear. But the seatbelt on the passenger side was loose/didn't retract properly and you almost had to put your foot through the buggy to brake. We also couldn't size one pair of glasses because that part was broken. The driving itself was way too slow. We were driving 20-30 km/h on some tourist roads in the mountains. We understand that you have to slow down for pedestrians, but the route we drove was more like a walking area. And at places where you could drive faster the tour guide kept going slow. Also our tour guide was very busy on her phone during driving, slows down to 20 km/h. Not beneficial for the experience. We had to make some space between us and the guide just to have some short distances to get the speed and thrill we were looking for. Would definitely NOT recommend this tour unless you want a calm, casual driving experience.
Hi Bekker, thank you for your detailed feedback.First of all, we would like to clarify that Club Canary does not operate the buggy tour itself. We are a booking platform working with local partners across the Canary Islands, offering over 175 experiences.Most of the points you mention relate directly to the buggy tour itself, such as the vehicle condition, route, and guide. These are managed by the local operator. We have already shared your review with our partner so they can look into it.Our partner informed us that this feedback was not raised on the day. They also explained that a large part of the tour is focused on sightseeing, which means driving through areas where speed is limited, including public roads and pedestrian zones. For safety reasons, this is part of how the tour is designed. They also confirmed that the buggies are generally well maintained.We have also contacted you by email to better understand your experience and see how we can assist further from our side.That said, we do not want to turn this into a discussion here, as it would not be helpful for future readers.After your excursion date, you also receive an email where you can leave a review directly on the activity page. Feedback there is especially helpful for future customers considering this specific tour, as it allows a more detailed response from the operator.We do appreciate your comment regarding the meeting point. This is information provided by our partner, but we will review it from our side as well to make it clearer.Thank you again for your feedback.
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