Club Canary Reviews

Club Canary reviews

4.9

Excellent - based on 585 reviews

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Reviews (585)
Goldies Ro
Goldies Ro
2022-09-26
Verified
Dani
2022-09-26
Beautiful whales and dolphins boat tour I have booked a boat tour on the south coast with White Paradise catamaran. The only thing i did not liked its that was too short, despite the fact that i opted for the 5 hours long tour. I saw the dolphins, the tropical whales and actualy all the south coast from Los Gigantes to Los Cristianos. We have stoped near los Gigantes walls for a nice refreshing bath. All was great including the open bar with beer and wine included in the fair price i paid for this trip. The crew permanently gave us the essential infirmation in 4 languages.
Nicole Gallaun
Nicole Gallaun
2022-09-23
Verified
Fishing trip was really a great experience, organisation and communication was perfect! Thank you especially to Cristina and the captain and his crew :)
Christopher Devaney
Christopher Devaney
2022-09-22
Verified
Highly recommend booking excursions with Club Canary. Maria was very helpful organising trips for us on days and time that suited us and quick to answer our questions on chat / WhatsApp. We did the Sunseeker Charter today for 3hr’s and it was amazing, it’s a premium speedboat which has very comfortable seating. We saw dolphins and swam in a bay! The captain had very good English and was very nice. Maria helped us find a cool wine tour for us to do next week which we look forward to. Thank you Maria for helping us have the best holiday 😎
Shirley Jansen
Shirley Jansen
2022-09-22
Verified
I have been in contact with Maria and she helped us very well in booking 2 activities. She responds very quickly to questions you have and also thinks along with you. I can't wait for our vacation to begin! Keep up the good work!
Marius Nixdorf
2022-09-19
No Mail Ordered two tickets and didn't received an E-Mail. If possible try to order on a other website but this website could be scam!
Reply from Club Canary 2022-09-22
Hello Marius Nixdorf, We see that you bought tickets for "banana farming" for 8 € with us, an activity that we sell for the love of island culture online and not because we make any profit out of it. We sell a large number of tickets for this every month and emails are sent automatically after successful payment. For further bookings please check that you have entered the email address correctly in your booking to avoid this situation to repeat in future. You could have called or send message on live chat and we would have gladly helped you, as our customer service is available 365 days a year from 09:00 to 22:00.
Lorraine Scott
Lorraine Scott
2022-09-18
Verified
Extremely helpful tour information and booking arrangements provided by Maria.
Reply from Club Canary 2022-09-19
Hi Lorraine, Thank you very much for your feedback. Club Canary is very proud of all our team members, we are delighted you had a great service thanks to our fantastic agent Maria. We hope to see you in Tenerife again in a near future. Kind Regards, Cristina.
Karen Fox
Karen Fox
2022-09-18
Verified
Dora was incredibly helpful with our booking for the Whale watching tour and explained everything really well. She also gave us some great ideas for things we could do near Los Cristianos and responded really quickly to our messages. The communication was brilliant.
Reply from Club Canary 2022-09-19
Hi Karen, Thank you very much for your kind words. We are delighted you found incredibly helpful the service and communication provided by our fantastic agent Dora. Furthermore, we hope you enjoyed our number one experience, the whale-watching experience in Tenerife. We would love to organize more legendary activities for you very soon. Kind Regards, Cristina.
Aurora Borra
Aurora Borra
2022-09-18
Verified
Reply from Club Canary 2022-09-18
Hi Aurora, Thank you for your feedback we appreciate it! Kind Regards Club Canary
V. r.
V. r.
2022-09-17
Verified
We had an amazing time this morning, snorkeling with the turtles! We also saw a stingray and caught a glimpse of a dolphin on the way back. 😊 Special thanks to Daria for the quick and accurate information while booking and to the whole crew for the unforgettable experience! Although I'm always a bit panicking the first few minutes in open ocean, they make you feel at ease and guide you very well. Thx! ❤️
Viki Rariková
Viki Rariková
2022-09-17
Verified
Highlight of our vacation, great people, professionals, we enjoyed it. I recommend! Best experience ❤️ thank you Canary Club ❤️
LUKE HILLERY
LUKE HILLERY
2022-09-17
Verified
Had an amazing experience, staff were very friendly, we got to see 2 wild turtles. The experience was magical but also respectful of the wildlife. Thank you 🙏
Ruth A. Delaney
Ruth A. Delaney
2022-09-16
Verified
Great customer service & communication from Susanna
Passenger628900
Passenger628900
2022-09-15
Verified
Unforgettable Our 3 Hour yacht ride with the Seaduction crew was the most perfect trip ever.The Seaduction crew was awesome, very attentive to our needs and caring. They worked hard trying to make sure that we were able to spot whales. I have to say Whale watching in their natural habitat was incredible and an experience we will never forget. The crew even help facilitate the most perfect proposal in the most beautiful scenery every! Thank you to the crew and the tour!!
Reply from Club Canary 2022-09-15
Hello, The Club Canary team is pleased you enjoyed your experience at the private Seaduction luxury yacht in Tenerife. Also, we are delighted you thought the crew members were awesome and enjoyed the whale-watching activity. We look forward to seeing you soon on the island so we can organize more legendary activities for you. Best regards, Club Canary.
Inese Pumpura
Inese Pumpura
2022-09-14
Verified
Maria from Club Canary is fantastic! She helped to book excursions as we want and give as all information needed to enjoyed everything. We are saticfied with her and service provided.
Navin Oskam
Navin Oskam
2022-09-14
Verified
Maria Help’t us a lot with everything
Kamil Lis
Kamil Lis
2022-09-14
Verified
Alles Perfekt, sehr gut Kontakt mit Club Canary Team.
Степан Бандера
Степан Бандера
2022-09-14
Verified
Велике спасибі пані Сюзані яка оперативно а саме головне на високому рівні підібрала нам те що ми хотіли Дуже вам дякуємо
Teresa
2022-09-13
Paragliding When I went to Club Canary for help after a disappointment somewhere else, Dora came to my rescue. We talked and she really listened to me. It was so easy to talk to her and she made it happen that I could go paragliding. I had the best experience and it was awesome. So thank you Dora for everything😃☀️. I know where to go when I come back to Tenerife for excursions.
Reply from Club Canary 2022-09-14
Hi Teresa, Thank you so much for leaving your rating about our company. It was a pleasure to meet you here at the office. We are glad you had a great experience paragliding in Tenerife. Also, thanks for your feedback about our customer service provided by our amazing agent, Dora. We hope to see you in Tenerife in a near future. Kind Regards, Club Canary.
Marylou Baiga
Marylou Baiga
2022-09-13
Verified
Freundlicher, flexibler service
Reply from Club Canary 2022-09-13
Hallo Marylou, vielen Dank für Ihr Feedback zu unserem Unternehmen und unserem Kundenservice. Wir würden uns freuen, wenn Sie weitere legendäre Erlebnisse auf Teneriffa organisieren würden. Mit freundlichen Grüßen, Cristina.